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Midtown Convention Center Hotel

2.5 star property

Photo gallery for Midtown Convention Center Hotel

Lobby
Exterior
Lobby
Interior
Tempur-Pedic beds, in-room safe, desk, blackout curtains

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
522 W 38th St, New York, NY, 10018
  • Jacob K. Javits Convention Center
    ‪3 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • Intrepid Sea, Air and Space Museum
    ‪13 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Tempur-Pedic beds, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Tempur-Pedic beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Tempur-Pedic beds, in-room safe, desk, blackout curtains

Standard Double Room

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Accessible, Non Smoking

Tempur-Pedic beds, in-room safe, desk, blackout curtains

Standard Room, Accessible, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

Similar properties

Room

TRYP by Wyndham New York City Times Square / Midtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (1832)
The price is NZ$476
for 1 room
includes taxes & fees
8 Mar - 9 Mar
TRYP by Wyndham New York City Times Square / Midtown

About the area

New York

With a stay at Midtown Convention Center Hotel in New York (Manhattan), you'll be a 3-minute walk from Jacob K. Javits Convention Center and 13 minutes by foot from Madison Square Garden. .This hotel is 0.7 mi (1.1 km) from Times Square and 0.8 mi (1.2 km) from Broadway.

What's nearby

  • Jacob K. Javits Convention Center - 3 min walk
  • Madison Square Garden - 13 min walk
  • Times Square - 14 min walk
  • Broadway - 15 min walk
  • Manhattan Cruise Terminal - 18 min walk

Getting around

  • 34th Street–Hudson Yards Station - 5 min walk
  • Penn Station - 15 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Bluestone Lane - ‬7 min walk
  • ‪Concourse Cafe - ‬4 min walk
  • ‪Finn’s Bagels - ‬2 min walk
  • ‪Greywind - ‬3 min walk
  • ‪Jake's - ‬4 min walk

About this property

Midtown Convention Center Hotel

Hotel with free parking, a short walk to The High Line Park
Midtown Convention Center Hotel offers 83 accommodations with safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 guestrooms. Your room comes with a Tempur-Pedic bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15 for adults and USD 15 for children

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per week
  • Service fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 for adults and USD 15 for children
  • Late check-out fee: USD 50.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Convention
Best Western Convention Center
Midtown Convention Center
Best Western Convention Center Hotel New York
Best Western Convention Center New York
Best Western Convention Hotel
Best Western Hotel Convention Center
Convention Hotel
Hotel Best Western Convention Center
Magnuson Convention Center Hotel New York
Magnuson Convention Center Hotel
Magnuson Convention Center New York
Magnuson Convention Center
Midtown Convention Center
Midtown Convention Center Hotel Hotel
Midtown Convention Center Hotel New York
Midtown Convention Center Hotel Hotel New York

Midtown Convention Center Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 111 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 307 out of 1004 reviews
Rating 4 - Poor. 176 out of 1004 reviews
Rating 2 - Terrible. 124 out of 1004 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Paul k

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceased trading and primed for demolition so left stranded in NYC in the dark with luggage and no hotel. A uniquely bad hotel experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicola

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel to stay in with my daughter and paid up front. When we turned up, at 2330, it was closed and was being refurbished leaving us stranded in a foreign town!
Stayed 7 nights in Dec 2023

4/10 Poor

George

Disliked: Cleanliness, amenities, property conditions & facilities
I like the location and access to the subway station and the Javits Center. The room I had was horrible. It looked like someone spilled coffee on the walls and it was never cleaned up. The floors were filthy and the furnishing's were in terrible shape. I understand that the price was on the low end for NYC, so my expectations should have been lower, but it was bad!
Stayed 3 nights in Nov 2023

6/10 Okay

robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was basically self serve. No coffee in room. Coffee maker dirty. Dirty facecloths removed from room and not replaced. Had to ask for everything.
Stayed 2 nights in Nov 2023

4/10 Poor

W Greg

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was no help for anything. Didn't know the neighborhood, or how to get around the city. Bathroom had lots of random hair all over. Bed was more like a futon than an actual bed. It seemed more like a hostel than a hotel.
Stayed 1 night in Nov 2023

2/10 Terrible

joseph

Travelled with partner
Disliked: Property conditions & facilities
I typically stay in three star, hotels or better. Not because I’m a snob because I like the place to be safe and clean. This place was neither. The room did not look anything like described in the picture. When I got into the room clearly it had not been cleaned thoroughly and there was a used bath towel hanging on the back of the bathroom door. Tub was in need of caulking and really replacement. I asked for room service the next morning; I put the sign on the door but no one ever showed up. I had to ask again. They went in eventually and all they did was change the towels not even did they didn’t make the beds. They didn’t clean anything. They never left any coffee or cups to drink water or coffee from, I had to ask the front desk for them for the both days I stayed there. This was the most horrible experience I have ever had anywhere, especially in Manhattan. I would’ve checked out and got another hotel, but I didn’t really have the time to do so and I was only there two nights. I was out of the room a good portion of the day which helped. Worst booking experience by far through Expedia. Very very disappointing.
Stayed 2 nights in Nov 2023

2/10 Terrible

Nicole

Stayed 1 night in Nov 2023

8/10 Good

Jiayue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay is great - one suggestion is to pls cancel the luggage fee - your hotel is decent - and a decent hotel doesn’t charge fees for helping your clients to check their luggage for a little bit before or after the time they are check in or check out. Otherwise I would have have really enjoyed the stay.
Stayed 1 night in Oct 2023

6/10 Okay

Nataliya

Disliked: Cleanliness, property conditions & facilities
Location was the only thing I liked, because it was so close to Javits. Room was so tiny, that it was hard to move around. And I was solo. Cannot even imagine if a couple was staying there. I could make myself coffee, turn on tv, AC, reach out in the closet and iron - ALL while on a bed lol TV channels were weird. Bathroom in the lobby was out of service. There was no breakfast (when I was booking, it stated $15 fee for breakfast option) They charged $5 twice to hold my bag behind front desk (day I arrived and the day I was leaving) None of other hotels ever charged for that.
Stayed 1 night in Oct 2023

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Ossie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is permanently closing
Stayed 6 nights in Oct 2023

4/10 Poor

Paul

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

carlos

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Alexander

Travelled with family
Disliked: Staff & service, property conditions & facilities
Shabby room, broken single chair, no hot water Sunday morning.
Stayed 1 night in Oct 2023

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The toilet didn't flush well in the room I was in so I had to flush twice and at one point the water system was shut off one morning without notice so the faucet and toilet wasn't working at all and had to use the restroom in the lobby. It was working after a couple of hours though so that was good. The staff was nice and the room was clean. I would stay here again if I get a room where the toilet worked.
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
No power from outlets
The outlets seem as if they are in a timer or something. I checked in all the outlets worked but when I got back to the room to charge my phone & watch t.v. nothing worked!!!!!!! I went to front desk, because there was no cord in the phone to use it, I was told the technician was gone & there was nothing they could do. This is truly a 'you get what you pay for hotel.
Stayed 1 night in Oct 2023

6/10 Okay

Vittorio

The location was good & most famous NY landmarks were within walking distance.
Stayed 20 nights in Sep 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service
It’s fine but desk lamp is not working
Stayed 1 night in Sep 2023

4/10 Poor

Sophie

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn’t stay again.
Disappointed with the state of the room. Felt very dirty and location didn’t feel safe. Very expensive.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Ira, Newtown Square

Travelled with partner
Liked: Cleanliness, staff & service
Relative to snotty negative reviews from others my expectations were low. However, I was very pleasantly surprised & would stay again.
Stayed 1 night in Sep 2023

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Brigitte

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Parfait pourble prix
Stayed 4 nights in Aug 2023

10/10 Excellent

KADY

Stayed 1 night in Aug 2023