Awful service, the room next to us began smoking at 9p after our children had fallen asleep. Our room filled with cigarette smoke. When we called down to the desk they asked which room, when I gave a few room number options they told me they couldn’t do anything without knowing which room. To which I responded, could you send someone up to check it out. My husband had to go down and get them to do something. Which was really nothing. They fined the lady and we had to sleep with the windows open since they had no rooms available, despite many showing on their website. The next night the fire alarm went off 6x between 9-11:30p. And after the 3x we went down to the lobby, when we asked if everything was ok (alarm actively going off), she said “it’s fine, you’d know if it was a fire.” My kids had to fall asleep with the lights on and wearing headphones.