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Glengate Hotel & Suites

2.0 star property

Photo gallery for Glengate Hotel & Suites

Terrace/patio
Reception
Honeymoon Suite, Jetted Tub
Free daily on-the-go breakfast
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
5534 Stanley Ave, Niagara Falls, ON, L2G3X2
  • Skylon Tower
    ‪17 min walk‬
  • Fallsview Casino
    ‪17 min walk‬
  • Horseshoe Falls
    ‪5 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite, Jetted Tub

Honeymoon Suite, Jetted Tub

Honeymoon Suite, Jetted Tub

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Sofa Bed

View all photos for Suite, Jetted Tub

Suite, Jetted Tub

Suite, Jetted Tub

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (4179)
The price is NZ$168
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

About the area

Niagara Falls

Located in Niagara Falls (Clifton Hill), Glengate Hotel & Suites is within a 5-minute drive of Skylon Tower and Rainbow Bridge. .This hotel is 1.5 mi (2.4 km) from Niagara Falls State Park and 1.9 mi (3.1 km) from Aquarium of Niagara.

What's nearby

  • Clifton Hill - 8 min walk - 0.7 km
  • Skylon Tower - 17 min walk - 1.4 km
  • Fallsview Casino - 17 min walk - 1.5 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km
  • Horseshoe Falls - 5 min drive - 3.3 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Antica Pizzeria - ‬12 min walk
  • ‪The Dhaba Restaurant - ‬11 min walk
  • ‪Chuck's Roadhouse - ‬9 min walk

About this property

Glengate Hotel & Suites

Hotel with free breakfast, near Skylon Tower
Glengate Hotel & Suites offers 60 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Limited parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

Arabic, English, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CAD 400.00 per accommodation, per stay
  • Cash Breakage deposit: CAD 200.00 per stay for guests under 19 years old
  • Cash deposit for Spring Break: CAD 200.00 per stay for guests under 19 years old staying between 15 March - 21 March

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Glengate
Glengate Hotel
Glengate Hotel Niagara Falls
Glengate Niagara Falls
Glengate Hotel & Suites Hotel
Glengate Hotel & Suites Niagara Falls
Glengate Hotel & Suites Hotel Niagara Falls

Glengate Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 349 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Regeana

Disliked: Staff & service
Worst place ever do not stay
Well. I was greated by the most disrespectful employee who laughed at me because I came in with a pre paid visa that I had just spent my last 200 dollars on to pay for a room becuae no one acdepts cash anymore .. afrer laughed at i was told it would cost me 300 for a deposit for the room and of course i am not able to pay this so again i M laughed at ... told not his problem no one will take that payment anywhere go get your refund from hotel .com. This left.me outside all night in niagra falls pn the street soaked and frozen with no place.to go ... and now i am not even able to get my refund back on a room because of mo resson ???? This is where people book ??? I just got a termimal cancer diagnosis amd just received a call about my aunt who raised me passing unexpectedly to be lauhed at turned away wotn no place to stay and the hotel.com booking site do nothing to get me a new room or refund
Stayed 2 nights in Dec 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great time staying here the staff is great and helpful the hotel is quiet and clean and there is lots of stuff to do close by I would definitely recommend staying here. For the price you can’t beat this hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Marco

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked my stay for the 7th and 8th but on Expedia my trip was showing 8th-9th, the staff were useless and wouldn’t even attempt to help. Ignorant and rude I will never be staying there! I do recommend anyone stay there!
Stayed 1 night in Dec 2024

6/10 Okay

Selcuk

Liked: Cleanliness, staff & service
The noise coming down from the upper floors is a bit too much
Stayed 2 nights in Nov 2024

8/10 Good

Sarabjit

Stayed 1 night in Nov 2024

10/10 Excellent

Tutu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, might just upgrade the breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Giuliano

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good place comfortable bed
Stayed 2 nights in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Melodie

Disliked: Cleanliness, staff & service
Yes you do absolutely have bed bugs! How dare you respond to my concerns saying you have had no other complaints as I’m now reading reviews on here and on google saying the same thing. I have always had a great stay, what purpose would my complaint be other then to inform you of the issue? I even stated I was not looking for a refund or any sort of compensation. Listen to your customers, shame on you. Due to the lack of due diligence, there is a chance I may have brought them home. Will not be returning and I was a frequent customer.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

MICHAEL, DOLLARD DES ORMEAUX

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

4/10 Poor

Melodie

Business traveller
Disliked: Cleanliness, staff & service
I wasn't planning to write a review, but the manager’s response to my issue has left me concerned for future guests. After staying one night, I woke up with 8 bites that worsened throughout the day, showing a distinct bed bug pattern. I informed the hotel manager, but they were in complete denial about the possibility of bed bugs and didn’t seem interested in investigating further. I also mentioned seeing another recent (October) review that confirmed my suspicions. My practitioner also confirmed it was likely bed bug bites due to the pattern and grouping of bites, as I developed an allergic reaction. My bites are still healing from last week. It’s troubling that the hotel didn’t take my concerns seriously, and I would urge future guests to be cautious. This is a of mid November, 2024
Stayed 1 night in Nov 2024

6/10 Okay

Annette

Travelled with partner
Parking was tricky
Stayed 1 night in Nov 2024

6/10 Okay

krystle

Travelled with partner
Liked: Staff & service
Basic room, could use some updating but worked for what we needed. Nothing fancy. Room was fine for those just looking for a place to sleep and be able to walk everywhere.
Stayed 4 nights in Nov 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pankaj

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. Stafff is very cooperative
Stayed 1 night in Nov 2024

6/10 Okay

Denisha

Stayed 1 night in Oct 2024

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Pkace - in Walking Distance
Always a good place to stay. Right besides a McDonald's? Two Minute Walk, to a Tim's? A Ten Minute Walk, to The Falls. What else, can Anyone, ask-for, in Niagara Falls?
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin

Stayed 1 night in Oct 2024

8/10 Good

Ihsan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel breakfast was great very clean only issue was not enough parking
Stayed 1 night in Nov 2024

6/10 Okay

michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures arnt accurate to what your given, the tv didn't work at first until someone came to "fix it" we then had only a few channels. The jet tub wasnt used because the drain plug was literally brown and the tub was gross looking and old. You could hear other guests in their rooms as well as every vehicle that drove past. The bed was an old spring mattress, well broken in and creviced towards the middle like a 200lb person slept on it every day for years. The A/C unit on max didn't work well leaving the room very hot. There was patches in the floor under the carpet that made creaking noises and shifted as you walked and there's a dozen air fresheners in the slow and jolty elevator.
Stayed 1 night in Nov 2024

8/10 Good

Sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024