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JW Marriott Turnberry Resort & Spa

4.5 star property

Photo gallery for JW Marriott Turnberry Resort & Spa

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
View from property
5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Meeting facility
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping
  • Hot tub

Explore the area

Map
19999 W Country Club Dr, Aventura, FL, 33180
  • Aventura Mall
    ‪8 min walk‬
  • Gulfstream Park Racing and Casino
    ‪3 min drive‬
  • Hollywood Beach
    ‪13 min drive‬
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Golf View (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Transfer Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Transfer Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Golf View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony, Golf View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Golf View (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony, Golf View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds (Mobility Accessible, Transfer Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Multiple Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Multiple Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Golf View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony, Golf View

  • 46 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Multiple Beds

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Ocean View

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room

Suite, 1 King Bed with Sofa bed

  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

Penthouse, 2 Bedrooms, Ocean View (Grand Presidential, Golf View)

  • 121 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Golf View

Suite, 2 Bedrooms, Golf View | Living room

Suite, 2 Bedrooms, Golf View

  • 121 sq m
  • Golf view
  • Sleeps 5
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Golf View

Grand Suite, 1 Bedroom, Golf View | Living room

Grand Suite, 1 Bedroom, Golf View

  • 139 sq m
  • Golf view
  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Golf View

Presidential Suite, 1 Bedroom, Golf View | Living room

Presidential Suite, 1 Bedroom, Golf View

  • 158 sq m
  • Golf view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Double Bed, Ocean View

  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony, Golf View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Golf View

  • 46 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Trump International Beach Resort

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.1 out of 5, Very good, (3864)
The price is NZ$843
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Trump International Beach Resort

About the area

Aventura

In the heart of Aventura, JW Marriott Turnberry Resort & Spa is within a 5-minute drive of Aventura Mall and Gulfstream Park Racing and Casino. .This family-friendly resort is 4 mi (6.4 km) from Hollywood Beach and 6.9 mi (11.1 km) from Hard Rock Stadium.
View more Resorts in MiamiOpens in a new window

What's nearby

  • Aventura Mall - 8 min walk - 0.7 km
  • Sunny Isles Beach Beach - 3 min drive - 2.8 km
  • Gulfstream Park Racing and Casino - 3 min drive - 2.8 km
  • Hard Rock Stadium - 12 min drive - 11.1 km
  • Hollywood Beach - 13 min drive - 6.5 km

Getting around

  • Brightline Aventura Station - 6 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 27 min drive

Restaurants

  • ‪Shake Shack - ‬9 min walk
  • ‪Serafina Miami - ‬9 min walk
  • ‪Rosetta Bakery - ‬8 min walk
  • ‪Tap 42 Aventura - ‬9 min walk
  • ‪Joe & The Juice - ‬9 min walk

About this property

JW Marriott Turnberry Resort & Spa

Luxury resort with 4 restaurants and 5 outdoor pools
JW Marriott Turnberry Resort & Spa offers 685 accommodations with iPod docking stations and minibars. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Aventura resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

ÂME SPA WELLNESS COLLECTIVE has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 685 guestrooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Bourbon Steak, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Aventura? This resort has 26460 square feet (2458 square meters) of space consisting of a conference center and 34 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Bourbon Steak - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
CORSAIR kitchen & bar - Overlooking the golf course, this family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Freestyle - This family restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.
Surf House Bar and Grill - This poolside family restaurant specializes in American cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Cascata Poolside Dining - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 per person
  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bourbon Steak
  • Cascata Poolside Dining
  • CORSAIR kitchen & bar
  • Freestyle
  • Surf House Bar and Grill

Things to do

  • 36-hole golf course
  • 5 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (26,460 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 27 2025 to April 27 2025 (dates subject to change):
  • One of the swimming pools
  • Recreation facilities
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Autograph Collection Miami
Miami Turnberry
Miami Turnberry Isle
Turnberry Isle
Turnberry Isle Miami
Jw Marriott Turnberry & Spa
Turnberry Isle Miami Autograph Collection Aventura
Turnberry Isle Miami Hotel Aventura
Turnberry Isle Miami Autograph Collection Hotel Aventura
Turnberry Miami
Turnberry Isle Miami Autograph Collection Hotel
Fairmont Aventura
Fairmont Turnberry Isle Hotel
Turnberry Isle Miami, Autograph Collection Aventura, Florida
Turnberry Isle Miami Autograph Collection Resort Aventura
Turnberry Isle Miami Autograph Collection Resort
Turnberry Isle Miami
Fairmont Turnberry Isle Hotel
Autograph Collection Aventura
Aventura Fairmont
Turnberry Isle Miami Autograp
JW Marriott Turnberry Resort & Spa Resort
JW Marriott Turnberry Resort & Spa Aventura
JW Marriott Turnberry Resort & Spa Resort Aventura

JW Marriott Turnberry Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 802 out of 1311 reviews
Rating 8 - Good. 192 out of 1311 reviews
Rating 6 - Okay. 138 out of 1311 reviews
Rating 4 - Poor. 76 out of 1311 reviews
Rating 2 - Terrible. 103 out of 1311 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Alejandro, Mexico

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Manuel

Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, food, spa, and water park is fun. Overall awesome experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

wesley

Stayed 1 night in Dec 2024

6/10 Okay

Dana

Stayed 2 nights in Dec 2024

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant comfortable resort.
Stayed 3 nights in Nov 2024

2/10 Terrible

Corinne

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jimerea Kiaira

Stayed 3 nights in Dec 2024

6/10 Okay

Raymond

Liked: Cleanliness
The hotel itself is huge with a nice golf course and surrounding areas. The water park, Tidal cove is great for kids with loads of activities.we arrived on 28th December so it was still the new year holiday season. When we arrived the reception area could only be described as totally disorganised chaos! Not enough reception staff and those who were on duty, were far from friendly and welcoming and just seemed that they didn’t want to be there!This was the theme right throughout the stay. Some serious re- training is needed. Certainly not the sort of service that you would expect in any hotel and especially not in a hotel of this standard and price. We asked one of the reception managers to help us book a restaurant, he said he would call us and never even bothered. When asked what happened , he apologised and said he forgot! The beds around the adult pool area were hard and uncomfortable with no cushions and a small bottle of Perrier mineral water cost $10, including tax and service…just outrageous! The rooms are large and spacious and the housekeeping was very good, but sound insulation is poor and a lot of noise from the corridor.It seemed that some rooms on our floor had turn down service but, not our room! Overall,for the high price that we paid (and no breakfast included) we were somewhat disappointed, as we had high expectations, which were just not met, especially where the staff were concerned.
Stayed 3 nights in Dec 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 8 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachael

Stayed 6 nights in Nov 2024

4/10 Poor

Eduardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Undestaffed. Have to wait for everithing
Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Very chaotic and overpriced!
Totally overpriced- insulting prices, meals were so so and very expensive. Everything was at an extra cost from kids activities to petting zoo. Customer service not very accommodating either, toilet overflowed, reserved outside for dinner ( birthday) and was confirmed months ago but then not offered at time of arrival at Corsair. Sorry- done with this property!
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick, Charlotte

Stayed 2 nights in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Travis

Liked: Cleanliness
Great time and Great set up
Stayed 2 nights in Dec 2024

4/10 Poor

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff and the amenities were top notch. Unfortunately my shower didn’t work. I was traveling with my 10 month old and needed urgently the shower, it didn’t drain and was a mess. An engineer worked 2 times in the shower until it worked but was very inconvenient while traveling with an infant. Also, the drawer cabinet didn’t work, it kept on opening the drawers every now and then and didn’t shut appropriately.
Stayed 2 nights in Dec 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was beyond excellent. However, the property needs some love. Shower corners at the roof line had mildew, the desk had a piece of varnish torn off, our phone did not have a phone cord. The welcome mat at valet had multiple stains. Expected much more care at the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hugo

Stayed 4 nights in Nov 2024

4/10 Poor

Michele

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was most disappointing and has deteriorated over the past few years. You can’t get a coffee unless you go to Starbucks. The rooms and especially the bathroom need upgrading. There is a curtain on the shower instead of a door which leaked water everywhere. It’s such a shame as it was once a beautiful hotel on such a lovely property.
Stayed 5 nights in Dec 2024

10/10 Excellent

Miranda, Nassau

Stayed 1 night in Dec 2024