2/10 Terrible
Renaldo
11 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worse Hotel Ever!
This was the worse trip or stay of my life of staying at various places worldwide. They put us on the 5th floor and the elevators didn't work. I was stuck in the elevator the first night and then it stopped working. We asked for clean towels and sheets as the towels and sheets were dirty and stained with loose hair. The facility is run down and is a place where also low income people reside and where drug paraphernalia and drug users push drugs or where drugs and prostitutions is rampant. The building is foul, and the grey or beige chair in the room is black with dirt. I do not feel comfortable getting another room from Hotels.com after this booking. Hotels.com have no business listing places like this to their customers. The toilet had human remains and when we try to switch they said we can't. We asked for fresh towel as the ones in the room were dirty they said they were out; this was the same night and the morning when we first arrived. The hotel is shabby with certain areas closed off due to broken down ceilings and leaks. I even had a black head coming up on my leg where I sat on the bed in the room. I am bitterly upset about this and never slept the whole time until I left. I am not writing this to get a refund. I am sending this review to help those coming behind me. DON'T BOOK IT.
Renaldo
Stayed 3 nights in Dec 2024
