Unfortunately, our experience at this hotel was not a good one. Upon arrival, we were informed that the hotel had no hot water. As a family of five with children, this was simply not workable for us. Although the hotel offered a 30% discount and told us the hot water would be restored the next day, that did not resolve the issue for our immediate needs.
We later found out from friends who stayed that the hot water never returned, even after three nights, which confirmed we made the right decision to check out that same evening.
In addition, parking is not free and is quite expensive, which was disappointing. While the location is nice, the building itself is very old and in need of major updates. The rooms had a strong, humid smell. We requested to be moved to another room, but the second room smelled the same. That was another deciding factor in our decision to leave.
On top of that, the staff was not very friendly, which made the experience even more disappointing. We checked out that same night and immediately moved to a better hotel at a more convenient price, where we were much more comfortable.
Overall, this hotel has potential due to its location, but the lack of basic amenities, outdated facilities, and poor customer service made our stay unacceptable.