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Les Suites Hotel Ottawa

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Les Suites Hotel Ottawa

Exterior
Fridge, microwave, coffee/tea maker, electric kettle
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Outdoor space
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
130 Besserer St, Ottawa, ON, K1N9M9
  • University of Ottawa
    ‪1 min walk‬
  • Rideau Centre
    ‪2 min walk‬
  • Rogers Centre Ottawa
    ‪4 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪16 min drive‬

Room options

View all photos for MODERN | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

MODERN | Family Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | Two Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, desk

CLASSIC | Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Classic One Bedroom Queen Suite

Premium bedding, pillow-top beds, in-room safe, desk

Classic One Bedroom Queen Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for CLASSIC | Hotel Room

Premium bedding, pillow-top beds, in-room safe, desk

CLASSIC | Hotel Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for MODERN | One Bedroom King Suite

43-inch flat-screen TV with cable channels, TV

MODERN | One Bedroom King Suite

  • 65 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for CLASSIC | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

CLASSIC | Family Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | One Bedroom King Suite

Premium bedding, pillow-top beds, in-room safe, desk

CLASSIC | One Bedroom King Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for MODERN | Two Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, desk

MODERN | Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Modern One Bedroom Queen Suite

43-inch flat-screen TV with cable channels, TV

Modern One Bedroom Queen Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Ottawa

With a stay at Les Suites Hotel Ottawa, you'll be centrally located in Ottawa, steps from University of Ottawa and within a 5-minute walk of Rogers Centre Ottawa. .This eco-certified aparthotel is 0.4 mi (0.7 km) from Byward Market Square and 0.8 mi (1.2 km) from Rideau Canal.
View more Aparthotels in OttawaOpens in a new window

What's nearby

  • University of Ottawa - 1 min walk
  • Rogers Centre Ottawa - 4 min walk
  • Byward Market Square - 7 min walk
  • National Gallery of Canada - 13 min walk
  • Parliament Hill - 17 min walk

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Bridgehead - ‬5 min walk
  • ‪Poulet Rouge - ‬5 min walk
  • ‪Bourbon St. Grill - ‬5 min walk
  • ‪Umi Sushi Express - ‬4 min walk
  • ‪Second Cup Coffee Co - ‬4 min walk

About this property

Les Suites Hotel Ottawa

Eco-certified Ottawa aparthotel in Downtown Ottawa with a health club
Les Suites Hotel Ottawa offers 239 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottawa aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an indoor pool and a health club.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 239 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Be sure to enjoy recreational amenities including a health club and an indoor pool. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at Presse Cafe, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This aparthotel has 2235 square feet (208 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Presse Cafe - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Polish, Vietnamese

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Indoor Pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (CAD 33 per night)
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Family friendly

  • Cots (infant beds): CAD 10 per night
  • Children stay for free (see details)
  • Art supplies
  • Children's books

Restaurants on site

  • Presse Cafe

Food and drink

  • Fridge
  • Microwave
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Freezer

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Soap
  • Free toiletries
  • Shampoo
  • Towels provided
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Living spaces

  • Living room

Entertainment

  • 43-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Laptop workspace
  • Conference space (2235 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • CAD 50 per pet per stay
  • 2 total pets
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Thin carpet in room
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free local calls

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Health club
  • Mountain biking nearby
  • Cave exploring nearby
  • Golf lessons nearby
  • Waterskiing nearby
  • Zip-lining nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Sailing nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 239 rooms
  • 22 floors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CAD 10 per night

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 33 per night (in/out privileges)
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Suites Ottawa
Les Suites
Les Suites Hotel
Les Suites Hotel Ottawa
Les Suites Ottawa
Ottawa Hotel Suites
Ottawa Suites
Ottawa Suites Hotel
Suites Hotel Ottawa
Suites Ottawa
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Hotel Ottawa Ottawa
Les Suites Hotel Ottawa Aparthotel
Les Suites Hotel Ottawa Aparthotel Ottawa

Les Suites Hotel Ottawa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2004 out of 4374 reviews" "
Rating 8 - Good. 1609 out of 4374 reviews" "
Rating 6 - Okay. 453 out of 4374 reviews" "
Rating 4 - Poor. 191 out of 4374 reviews" "
Rating 2 - Terrible. 117 out of 4374 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The modern suites are great I highly recommend for personal , business, or family travel.
Stayed 6 nights in Oct 2024

8/10 Good

Wendy

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Great location. Friendly helpful staff. Basic rooms not updated and when not acceptable due to unclean carpets. We asked to upgrade - there was an additional fee involved. We were there during construction but once that is completed I am sure it will be better
Stayed 3 nights in Oct 2024

8/10 Good

Virginie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Douglas

Liked: Room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sumesh

Travelled with family
Disliked: Cleanliness
Motel, not a 4 start hotel
Very disappointed with this hotel. Although it is conveniently located to the parliament, this hotel is a disaster. DO NOT book the classic room. It’s so bad that I didn’t feel comfortable taking my shoes off inside. The dishwasher had utensils from the previous guests inside. There were no towels in the room for any guests. Laundry machine had a random towel sitting on top from previous guest. When I discussed this at the front desk, I was asked to pay another 40$ for an upgrade. If you stay here, book a modern room. Do not book the classic room.
State of linens
State of the carpet
Stayed 1 night in Oct 2024

6/10 Okay

gondi

Travelled with family
Beds were very uncomfortable
Stayed 2 nights in Oct 2024

6/10 Okay

Dawn

Travelled with partner
Liked: Cleanliness
The area has deteriorated
Stayed 2 nights in Oct 2024

8/10 Good

Ace

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked the modern king suite which was awesome. Great space & amenities. Walked everywhere. super convenient
Stayed 3 nights in Oct 2024

2/10 Terrible

Leonardo

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Check in at 5pm and check out at 10am. Parking is extra and they charge a premium for it. Area surrounding was very unsafe apecially at night. Room was dirty and dusty. They new we were a party of 4 and only provided 1 bed set and 2 towels. Several lights were not working. Before checkput tome there were already cleaning entering the room as we were getting ready to leave, hopefully for good.
Stayed 1 night in Oct 2024

8/10 Good

Nobuhiro

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

LAUREN

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The room itself was very nice. However there were dust bunnies in it so it didn’t appear to have been cleaned very well. Also the hotel parking lot was full so we had to park offsite which was difficult given that we had small children with us. The most frustrating thing was that I requested a crib when I made the reservation and messaged the hotel the morning of our arrival to confirm that a crib was available only to be told on our arrival that a crib had not been reserved for us and that they had run out.
Stayed 1 night in Oct 2024

6/10 Okay

Jerry

Disliked: Cleanliness
Needs to be cleaned up a bit more and the room need to be renovated.
Stayed 1 night in Oct 2024

8/10 Good

Temur

Business traveller
Liked: Cleanliness, property conditions & facilities
Location is perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, room comfort
Convenient Location
Stayed for a night the hotel was easy to get to fm the 417 and it is in a great location to access all of downtown Ottawa and the transit system.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness
Decent for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suites have a full kitchen which is great if you like to cook. There are grocery stores within walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities
Excellent stay in one of the newly renovated suites. Super comfortable for our family's Thanksgiving dinner. Staff was friendly and helpful providing extra chairs when we needed them. All the necessities were there.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Walking distance to numerous downtown Ottawa attractions. Staff were all welcoming and friendly and able to answer all my questions. I loved that the front desk left a voicemail and sent me a text asking if my room was ok. I rated the area around the property as 4 because of the homelessness situation. It is not the hotel's fault that the homeless situation has escalated to this extent but patrons should be mindful when walking outdoors especially after dark.
Stayed 3 nights in Oct 2024

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities
The staff was so friendly
Stayed 2 nights in Oct 2024

6/10 Okay

Joana, York

Disliked: Cleanliness
We like the property location, it is convenient with all the stores. Employees are friendly. Do not get the classic room, the carpet is disgusting and the room smells like something is rotten, I think its because of the carpet. Other rooms are ok they are updated and look clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosally

Liked: Cleanliness, amenities, property conditions & facilities
Our room was upgraded to a modern 2 bedroom.....the room is beautiful, modern and clean, we had a nice view from our room, everything is walking distance.Will definitely come back and stay in Les Suite Hotel again.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great location!
The room was a “classic” suite. The furnishings were rather “distressed”. The floor plan was really good! Two bedrooms and two bathrooms. The kitchen wasn’t stocked with dish towels. Bath towels were not adequately replaced. If I throw one in the tub, I want a replacement. The windows were single pane and street noise was pretty loud. I didn’t like that they tried to put the charge through before I arrived and I had a new credit card and had to spend time contacting the hotel. Friendly service at checkout though! Overall, great location and a decent stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Carmelina

Liked: Cleanliness, property conditions & facilities
The property is exceptional. Everything was great. My only feedback is letting people know beforehand that there are limited styles of suites on each floor. I booked two modern family suites and was told at time of booking that the hotel would do their very best to accommodate the request of having both rooms on the same floor. So when we checked in and were told there are limited numbers of the suite we requested on each floor, I found this to be misleading as I made our reservation to this hotel based on this information that it was possible. Then we were told they would compensate one night of parking for us. I asked if they would consider compensating both our parking nights and the response I got was “you can either take one night parking paid or you can pay for both.” Honestly this is an unacceptable answer in the hospitality industry. She could have just said I’m sorry but this is all I can do. Other than this incident the hotel is spectacular. But comments like this can drive business away.
Stayed 2 nights in Oct 2024