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Sugar Sands Beachfront Hotel, a By The Sea Resort

2.0 star property

Photo gallery for Sugar Sands Beachfront Hotel, a By The Sea Resort

On the beach, white sand, snorkelling, surfing
Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations) | Private kitchen
Children’s play area – outdoor
Room, 2 Queen Beds, Kitchen, Beachfront (Walkout) | Terrace/patio
Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

View map
20723 Front Beach Rd, Panama City Beach, FL, 32413
  • Place, Carillon Beach
    ‪4 min drive‬
  • Place, Rosemary Beach
    ‪8 min drive‬
  • Place, Pier Park
    ‪10 min drive‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪26 min drive‬

Room options

View all photos for Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations)

Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations)

Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations)

8.4 out of 10
Very good
(10 reviews)
  • Ocean view
  • Sleeps 6
  • 2 King Beds, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations)

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations)

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations)

8.0 out of 10
Very good
(38 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

7.8 out of 10
Good
(9 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Kitchen, Beachfront

Classic Room, 2 Queen Beds, Kitchen, Beachfront

Classic Room, 2 Queen Beds, Kitchen, Beachfront

7.6 out of 10
Good
(34 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Walkout)

  • Ocean view
  • Sleeps 8
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Top Floor)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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Palmetto Beachfront Hotel, a By the Sea Resort
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3.9 out of 5, Good, 2,010 reviews
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About the area

Panama City Beach

With a stay at Sugar Sands Beachfront Hotel, a By The Sea Resort in Panama City Beach (Laguna Beach Estates), you'll be a 1-minute drive from Panama City Beaches and 5 minutes from Carillon Beach. .This beach hotel is 5.4 mi (8.6 km) from Pier Park and 6.5 mi (10.5 km) from Alys Beach.

What's nearby

  • Carillon Beach - 4 min drive - 5.3 km
  • Rosemary Beach - 8 min drive - 8.7 km
  • Frank Brown Park - 9 min drive - 9.0 km
  • Pier Park - 10 min drive - 9.7 km
  • Alys Beach - 12 min drive - 12.6 km

Getting around

  • Northwest Florida Beaches Intl. Airport (ECP) - 20 min drive

Restaurants

  • ‪Thomas Donut & Snack Shop - ‬3 min drive
  • ‪Coconuts Seafood, Pizzas And More - ‬5 min drive
  • ‪Dairy Queen Grill & Chill - ‬2 min drive
  • ‪Mike's Cafe & Oyster Bar - ‬5 min drive
  • ‪Bayou Bill's Crab House - ‬4 min drive

About this property

Sugar Sands Beachfront Hotel, a By The Sea Resort

Family-friendly beachfront location with outdoor pool
Sugar Sands Beachfront Hotel, a By The Sea Resort offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards. Rooms open to balconies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Televisions come with cable channels. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as microwaves and irons/ironing boards.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.
  • Resort fee: USD 14.98 per accommodation, per night
The resort fee includes:
  • Beach access
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Sugar Sands
Sugar Sands Inn
Sugar Sands Inn Panama City Beach
Sugar Sands Panama City Beach
Sugar Sands Sea Panama City Beach
Sugar Sands Sea
Sugar Sands By The Sea
Sugar Sands Beachfront Hotel a By The Sea Resort
Sugar Sands Beachfront Hotel, a By The Sea Resort Hotel

Sugar Sands Beachfront Hotel, a By The Sea Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 91 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Angela and Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DERAMUS VACATION 2025

Stayed 3 nights in Jul 2025

8/10 Good

Rejeanna

Stayed 1 night in Jul 2025

2/10 Terrible

Trevor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare @ SugarSands

Room roof was moldy and actively leaking and had to sleep there for two night before moving to a new room. The new room had stopped up sinks and ac was not working then the room internet was out. Porch was awful from all the standing ac water mold and stunk.
Stayed 4 nights in Jul 2025

6/10 Okay

christy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pretty rundown

The customer service was very good. The employees were very friendly and hospitable. The hotel is very run down and needs to be remodeled and updated. The room we stayed in did not look like the pictures on the website. The room was very small especially for a family of 4. The room was clean though so no complaints there.
Stayed 2 nights in Jul 2025

8/10 Good

Skylynn

Travelled with family and small children
Liked: Staff & service
Stay was ok overall. The view of the beach from the balcony is beautiful. The property could be cleaner, and parking is limited.
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 3 nights in Jul 2025

4/10 Poor

Stacey

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was nasty. It had cockroaches. The sliding glass door wouldn’t lock. The mattresses were old and wore out. They went down in a hole in the middle. Didn’t have any skillets. Didn’t supply any paper towels and no broom in the room. Had to go borrow it from the office. The bathroom sink wouldn’t hardly drain. The only thing this place had going for it was the beach. I would not recommend this place and I will not stay there again. Stayed in July 2025. The ladies at the front desk were very nice.
Stayed 2 nights in Jul 2025

2/10 Terrible

Cara

Disliked: Cleanliness, property conditions & facilities
The hotel room was not ready for hours after check in time. Room was DIRTY. Pee on the toilet & sand on the floors. Next later in the night we get back after drinking to cold showers. They did not fix the showers or offer a new room after complaining. With no options available to rebook this weekend we stayed. After complaining a 4th time about the entire mess i was offered half off my FIRST NIGHT. I have no idea how the rating here was 8/10. Cherry on top the staff lied and said we were the only room with cold water anyone that was not true after talking to other guests. Save your vacation do not stay here.
Stayed 2 nights in Jul 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, room comfort

Good for a long weekend stay.

We had a nice time. The location was great. Staff is great.The parking is not so good. VERY tight. For a long weekend I might would stay again. But if staying more than 3 days I would stay in something roomier and more comfortable.
Stayed 4 nights in Jul 2025

2/10 Terrible

Marc

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
GROSS, tv speakers was busted, air conditioning did not cool the room even at night, the staff acted like they would not be upset if they were stuck with those conditions themselves. Also, once we arrived, the sheets had sand all over them. There’s no way they prepared, clean bedding if once we got there, there was sand already all over the sheets. I WOULD NOT STAY HERE AGAIN FOR FREE. Balcony chair was broken also. Very ran down hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

John

Travelled with family
Disliked: Amenities
We had no toilet paper or towels. Then the staff was doing some type of drilling in the walls at 8:30 in the morning. It was so loud and terrible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

2/10 Terrible

Danielle

Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great cleaning staff
Stayed 4 nights in Jun 2025

2/10 Terrible

Clifford

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They need to completely renovate the whole hotel and all amenities. Then hire people that knows how to smile, be courteous, and being helpful. It’s dirty and NO BREAKFAST!
Stayed 1 night in Jul 2025

4/10 Poor

Abbi Beth

Stayed 3 nights in Jul 2025

6/10 Okay

Joan

Travelled with family
Disliked: Property conditions & facilities
We liked the split accommodation, but it only had one tv ,and it didn't work very well. AC was great, but there was a 1 inch gap under balcony door, that would let in bugs,critters and hot air, we stuffed walmart bags in gaps. The tub had large Crack in it and there was only one little trash can in bathroom, that's it ,had to get a trash bag from housekeeping. The kitchen area was nice, but, limited supplies ,no salt or pepper, no paper towels, and No hand soap in bathroom or kitchen. The beds were decent, lots of pillows, pretty comfy. We won't be staying again , unless they do a renovation, it could be a real nice place , needs updating TLC , a good spring cleaning would do wonders. Outside parking area ,there was trash about.
Stayed 2 nights in Jul 2025

8/10 Good

Teresa A

Stayed 4 nights in Jul 2025

2/10 Terrible

Dale

Stayed 5 nights in Jul 2025

6/10 Okay

Tanya

Liked: Cleanliness
Access to the beach
Stayed 3 nights in Jul 2025

8/10 Good

Martha

Travelled with partner
Only I want to add need more kitchen utensils
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk out to the beach from the first floor "balcony" or back door.
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely awful! Minus 4 Stars!! The room was old smelly ! Bed uncomfortable. Ceiling coming down in the bathroom from water damage! Noisy. We were right in front of elevator, and beside the pool pump. The exterior of building was in need of repairs. Totally misrepresented on website. The cost doesn’t match the Quality. The water was out for a couple of hours on Friday. The Alarm went off for 20-30 mins. No hot water for shower on Saturday evening nor Sunday morning. The parking is ridiculous. Not enough spaces. We had to park in a dirt parking lot across the street very dangerous. Really an awful situation experience and we will never stay there again
Stayed 3 nights in Jul 2025

2/10 Terrible

Rosheeka

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025