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Mercure Perth On Hay

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Perth On Hay

Exterior
In-room safe, desk, laptop workspace, blackout curtains
City view from property
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
417 Hay Street, Perth, WA, 6000
  • Perth Concert Hall
    3 min walk
  • Central Law Courts
    3 min walk
  • Perth Mint
    4 min walk
  • Perth, WA (PER)
    17 min drive

Room options

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Perth

With a stay at Mercure Perth On Hay, you'll be centrally located in Perth, steps from St. Mary's Cathedral and within a 5-minute walk of Perth Concert Hall. .This hotel is 0.2 mi (0.3 km) from Central Law Courts and 0.3 mi (0.4 km) from Royal Perth Hospital.

What's nearby

  • Perth Mint - 4 min walk - 0.4 km
  • Royal Perth Hospital - 5 min walk - 0.5 km
  • Hay Street Mall - 7 min walk - 0.7 km
  • Murray Street Mall - 9 min walk - 0.8 km
  • Elizabeth Quay - 12 min walk - 1.1 km

Getting around

  • Perth Station - 12 min walk
  • Perth Airport (PER) - 18 min drive

Restaurants

  • ‪Bench Espresso - ‬3 min walk
  • ‪Haven Lounge - ‬3 min walk
  • ‪Firewater Grille - ‬2 min walk
  • ‪Offshoot Coffee - ‬3 min walk
  • ‪Dôme Cafà - ‬2 min walk

About this property

Mercure Perth On Hay

Hotel with a conference center, steps from St. Mary's Cathedral
Mercure Perth On Hay offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Perth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 126 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Perth? This hotel has 1981 square feet (184 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mercure Perth On Hay has a restaurant on site.

Languages

English, French, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 29.5 per person
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Dining table
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference centre (1981 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 1000
  • Front entrance ramp
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1200
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 1 MB for up to 4 devices.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Mercure Perth On Hay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 330 out of 1001 reviews" "
Rating 8 - Good. 444 out of 1001 reviews" "
Rating 6 - Okay. 145 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
No air conditioning in rooms . Room service and house keeping was ordinary
Stayed 3 nights in Sep 2024

8/10 Good

Wade

Stayed 1 night in Aug 2024

6/10 Okay

Jen

Business traveller, Travelled with partner
Liked: Staff & service
It needs a make over, the room wasn’t clean and bathroom old and taps were hanging off and fell off each time you turned them on.
Stayed 6 nights in Aug 2024

2/10 Terrible

YONG BO

Stayed 3 nights in Aug 2024

8/10 Good

Gizelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casual but friendly staff. Clean and basic facilities.
Stayed 1 night in Aug 2024

2/10 Terrible

Stu

Disliked: Cleanliness, staff & service, property conditions & facilities
Fridge door was frozen open (Ice box needed defrosting), strong smelling & dirty. Overall experience was poor.
Stayed 4 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Stay
Check in was guided Self Service and i checked out myself. My double bed was huge, clean and room was spacious. Big Bathroom with good warm water shower and amenities. The breakfast included was delicious and provided variety of cooked and fresh fruit, pastries etc. I had a wonderful view of St Mary's Cathedral and the Perth Hospital from my 9th floor balcony and window. Mercure on Hay is very central to all the sights and can walk there.
Stayed 3 nights in Jul 2024

6/10 Okay

Zissis

Business traveller
Liked: Staff & service
GF&WS
Stayed 4 nights in Jul 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, friendly staff, great facilities. Enjoyed our shirt stay.
Stayed 1 night in Jul 2024

6/10 Okay

Birbal

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities
Only one lounge chair in room and no coffee table. There was plenty of room to put there. The self service checkin and checkout was impersonal. Limited dining choice was disappointing.
Stayed 3 nights in Jul 2024

8/10 Good

Veronica Girlie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, excellent service by staff members.
Stayed 1 night in Jul 2024

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service, amenities
The room we were in was noisy day and night. The room backed onto the lift. We could hear the lift going up and down.
Stayed 4 nights in Jul 2024

4/10 Poor

Maliss

Stayed 2 nights in Jul 2024

4/10 Poor

Laizel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking... breakfast is always the same every single day, . Not much toiletries ... staff wasn't much accomodating ..
Stayed 4 nights in Jun 2024

10/10 Excellent

Harry

Stayed 4 nights in Jun 2024

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and very professional
Stayed 2 nights in Mar 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
not up to the photos - try the Western across the road, older and very average upkeep
Stayed 2 nights in Jun 2024

6/10 Okay

Benjamin

Business traveller
Liked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Rachael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was shabby but clean. Bed was very comfortable. Shower pressure was amazing. Even though there was a chromecast attached to the TV, and it said that it was available to use, I was told "none of them work and haven't in a long time." We were provided with one very small container of milk, and when I requested a few more, I was told "no, thats too much, I can give you 2." We drink a lot of coffee so ended up having to buy our own milk. We also ordered room service. We ordered 2 ham and cheese croissants and after an hour I called to see how long theyd be. I was told "oh sorry, we only have 1 croissant. Can I give you a toasted sandwich instead?" I said yes, but the sandwich is cheaper by $4 (as stated on the online menu) and was then told "oh its still a good price madam, its OK." When it arrived our dinner was barely toasted and the toasted sandwich was cold in the middle. We were charged $9 for each of the items (even though it stated the sandwich was $5), plus a $5 )room service fee. It took almost 1.5 hours and was cold. I was really looking forward to this getaway, it was for my birthday and the first time my partner and I had time away from the kids in a long time. We were left disappointed with our 2 night stay.
Stayed 2 nights in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trouble with TV remote I realised it worked as long as I pressed red button for at least 20 seconds!
Stayed 7 nights in May 2024

6/10 Okay

Ziedonis

Liked: Staff & service
Disliked: Property conditions & facilities
quite disappointed. foyer, resteraunt and staff were all quite nice and looked good. dirty wine glass outside my room for duaration of stay, room not properly cleaned, taps broken out from wall in shower. really loud echos from the street coming upto my room disturbing sleep.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2024