SureStay Plus Hotel by Best Western Tempe University

3.0 star property

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Bar (on property)
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)
Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Tempe Town Lake
    ‪18 min walk‬
  • Arboretum at Arizona State University
    ‪2 min drive‬
  • Arizona State University
    ‪2 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Tempe

Located in Tempe, SureStay Plus Hotel by Best Western Tempe University is in the entertainment district, within a 5-minute drive of Arizona State University and Desert Botanical Garden. .This family-friendly hotel is 2 mi (3.2 km) from Phoenix Zoo and 3.2 mi (5.1 km) from Scottsdale Stadium.

What's nearby

  • Tempe Town Lake - 18 min walk
  • Arizona State University - 2 min drive
  • Desert Botanical Garden - 4 min drive
  • Sloan Park - 6 min drive
  • Phoenix Zoo - 6 min drive

Getting around

  • Center Parkway - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Hundred Mile Brewing - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Marquee Theatre - ‬3 min drive
  • ‪Crumbl Cookies - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 individually furnished guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of SureStay Plus Hotel by Best Western Tempe University.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Coffee/tea in a common area

Things to do

  • Mini golf
  • Outdoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate dining area

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch HDTV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
Red Lion Phoenix/Tempe ASU Tempe
Red Lion Phoenix/Tempe ASU
Red Lion Phoenix-Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.6
Rating 10 - Excellent. 350 out of 1148 reviews
Rating 8 - Good. 213 out of 1148 reviews
Rating 6 - Okay. 207 out of 1148 reviews
Rating 4 - Poor. 176 out of 1148 reviews
Rating 2 - Terrible. 202 out of 1148 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Amber

Travelled with family
Disliked: Staff & service, property conditions & facilities
I got 3 rooms and in every one the air or phone was broken
Stayed 3 nights in Nov 2024

4/10 Poor

Joel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There were no towels in the room..Had to ask twice for them and they gave me two shower towels and no face cloths or floor mats for shower.Ridiculous.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I like it all except for the shower left too much water on the bathroom floor. Poor design.
Stayed 1 night in Nov 2024

2/10 Terrible

Brandon

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dirty. Hair on couches and in bathroom. I would not recommend.
Stayed 1 night in Nov 2024

2/10 Terrible

Lonnie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected charge i never got to check in.
Stayed 1 night in Nov 2024

8/10 Good

Rogatien, Strathroy

Travelled with family
Convenient location to airport and restaurants. Easy check in / out. Front counter staff was good.
Stayed 1 night in Nov 2024

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tub did not work
Stayed 1 night in Nov 2024

10/10 Excellent

rangarirai

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Tinh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I won’t return
Stayed 2 nights in Nov 2024

10/10 Excellent

Janet

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Property was good but I did not have any towels in the room. Empty tissue box and tv was not connected to wall socket. When connecting to socket, socket panel fell off(was not screwed on). Pool also did not have any towels and when there was, there was only small ones. One side of pool bar handle removed and small steel bar still left and became a hazard for kids. Kids were almost injured. Breakfast was good. Staff was great. I forgot my ice pack in freezer and wasn’t able to return for it. Does housekeeping let management or other staff know that customers forgot small things in room? Courtesy call? Overall stay was good. Thank you
Stayed 1 night in Nov 2024

4/10 Poor

Ralph

Dirty, beat up, and in a rough neighborhood
Stayed 2 nights in Nov 2024

2/10 Terrible

Byron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ruby

Liked: Cleanliness, staff & service, room comfort
Scottsdale
The room was clean. Bed was comfortable. The hotel needs maintenance upgrades. The breakfast area, none of the juice or coffee dispenses were operational. The front door to the hotel check in did not close completely. The whole hotel had a very chemical fragrance.
Stayed 1 night in Nov 2024

6/10 Okay

Russell

Stayed 1 night in Nov 2024

2/10 Terrible

Weichuan

Disliked: Cleanliness, staff & service, property conditions & facilities
They cancelled my reservation for no reasons.
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Do not stay here. Not up to best western standards. Human hairs everywhere including the bed. I don’t think they change the bedding.
Stayed 1 night in Nov 2024

4/10 Poor

marjorie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom tub there’s a hair and rooms with toys stuff. Not sure bed sheet change.
Stayed 1 night in Nov 2024

8/10 Good

Ebo

Stayed 1 night in Jul 2024

6/10 Okay

Autumn

Liked: Cleanliness
Disliked: Amenities
There was no mention of a $100 deposit at booking. Hot tub was cold and coffee machine was out of order.
Stayed 1 night in Nov 2024

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and rooms are big and comfy. Loved the mini kitchen and free breakfast just sucks they didn’t have much since they ran out of sugar, creamer, coffee they only had de-cafe and only egg whites. They said their orders didn’t come in which I understand but I drank the de-cafe would have liked at least sugar. Besides that great places to eat nearby which we did for day 2 and 3 for our trip.
Stayed 2 nights in Sep 2024

8/10 Good

Richard, Tuolumne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffee in the breakfast area.
Stayed 2 nights in Oct 2024

6/10 Okay

Ghassan, Rancho Cucamonga

Business traveller
Very noisy breakfast was not good
Stayed 1 night in Oct 2024

6/10 Okay

Leonard

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Janet

Stayed 1 night in Oct 2024