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SureStay Plus Hotel by Best Western Tempe University

3.0 star property

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)
Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Arizona State University
    ‪2 min drive‬
  • Desert Botanical Garden
    ‪4 min drive‬
  • Phoenix Zoo
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tempe

Located in Tempe, SureStay Plus Hotel by Best Western Tempe University is in the entertainment district, within a 5-minute drive of Arizona State University and Desert Botanical Garden. .This family-friendly hotel is 2 mi (3.2 km) from Phoenix Zoo and 3.2 mi (5.1 km) from Scottsdale Stadium.

What's nearby

  • Tempe Town Lake - 18 min walk - 1.6 km
  • Arizona State University - 2 min drive - 1.9 km
  • Desert Botanical Garden - 4 min drive - 3.1 km
  • Sloan Park - 6 min drive - 6.0 km
  • Phoenix Zoo - 6 min drive - 3.3 km

Getting around

  • Center Parkway - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Hundred Mile Brewing - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Marquee Theatre - ‬3 min drive
  • ‪Crumbl Cookies - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 individually furnished guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of SureStay Plus Hotel by Best Western Tempe University.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
Red Lion Phoenix/Tempe ASU Tempe
Red Lion Phoenix/Tempe ASU
Red Lion Phoenix-Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.6
Rating 10 - Excellent. 343 out of 1121 reviews
Rating 8 - Good. 206 out of 1121 reviews
Rating 6 - Okay. 197 out of 1121 reviews
Rating 4 - Poor. 173 out of 1121 reviews
Rating 2 - Terrible. 202 out of 1121 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Monica

Stayed 1 night in Dec 2024

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel experience I've ever had. Nothing in the room was clean. Visible rust, dirt, damage on walls, areas on walls or ceiling missing paint. No one ever came to clean the room while I was staying (5 days). I went to the front desk multiple times asking for someone to bring me clean towels, but never recieved. I also asked the front desk to send someone to take my trash & clean but no one ever came. The hot tub & pool were closed for maintenance & i was told on wednesday that they would be repaired & reopened on thursday but niether ever reopened during my stay (I checked out the following Monday). I was told every time I went to the front desk that "notes" were added so that the things I had requested would be seen but never saw anyone actually typing "notes". Very disappointed with this experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

logan

Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Room was pretty dusty and dirty. I checked in next to mid night and have to leave really early in the morning. I could not cancel the room due to time constraints. Besides the dirty floors, the worst was the bathroom, it was moldy, old and dirty.
Stayed 1 night in Nov 2024

6/10 Okay

Garet

Business traveller
Disliked: Amenities
Had to stay two weeks in this property, breakfast was free but lacking. My room was spacious but tub and bathroom were not great. Staff was friendly, property was not as cared for as it could be. Trash was in hall/stairwells, the grounds need some regular checks and sprucing.
Stayed 12 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant time here . Clean, breakfast was good would stay here again
Stayed 3 nights in Dec 2024

10/10 Excellent

Dominique

Stayed 2 nights in Dec 2024

2/10 Terrible

Dane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place in general was really not bad, the rooms were very spacious. It was a little run down, but not too bad. The only bad thing I can really say is, don't get any rooms in building A, unless you are a deep sleeper. Building A is right next to the road, and you hear every loud car or motorcycle driving by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sabreena

Stayed 1 night in Nov 2024

10/10 Excellent

America

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in no hassle
Stayed 2 nights in Nov 2024

6/10 Okay

Milfred

Stayed 1 night in Nov 2024

10/10 Excellent

Dominique

Stayed 3 nights in Dec 2024

2/10 Terrible

Carole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived and there were people hanging out in front. A guy snoring in a chair. Check in ok. Went to our room there was a large spill in front of our door The room had a spill on the floor, the bed sheets were dirty. Slept on top. I found a room attendant next morning asked for new sheets to be placed. Which she did. However, did not clean room for 3 days, empty garbage at all. We had 1 towel for 2 people. The shower handle fell off when we used it, shower doors not sealed so water all over floor. Changed our towels and took dirty ones on 3rd day. Left us 1 towel again. The spill out front of door was not cleaned up till our last day. The piece de resistance is they had bed bugs. My husband is bit all over. And now comes the decontamination of everything.
Stayed 4 nights in Dec 2024

6/10 Okay

Terry

Stayed 1 night in Nov 2024

4/10 Poor

Jennifer, Battle Ground

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was fine inside, but needed some updates, safety lock was coming unscrewed, shade would not stay down. The kitchen was nice and everything seemed clean except for the mattress on the pull out bed was gross (hair and dust). The outside area and parking was disgusting. There was a dirty sock on the stairs for 4 days, along with food, poop and other random junk. We only got one towel set for our room to start and no housekeeping (which is fine) but then had to ask every time we needed towels and toilet paper. There was only one remote for 2 TVs so we had to go back and forth when someone needed it. We asked the desk and they said they would find one, we never got one. The toilet was so old and barely had any water in it so it clogged easily. We asked for a plunger but they said they were out and had to wait for maintenance to come (also never came) so we had to go buy one.
Stayed 4 nights in Dec 2024

2/10 Terrible

Margarita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the metal under bed and hot tub not working
Stayed 1 night in Dec 2024

10/10 Excellent

byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

4/10 Poor

Luis E

Stayed 2 nights in Dec 2024

6/10 Okay

Gavin

Stayed 1 night in Nov 2024

10/10 Excellent

Dominique

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024