Our accommodations on the ground floor, were not good. Our family of 4 adults booked a quadruple room with 3 beds, 1 nite. That ended up being a double bed, and *popup* bunk beds. Our room had a window facing a sidewalk and no privacy (only sheer white curtains) unless the security grill is down, shutting out all daylight. 1 chair in a room for 4 people (all adults). The shower overflowed right away because of a slow drain. The bathroom door is bifold and VERY loud, so everyone is awakened if you use the bathroom at night. You can hear movement in the next room like it's in your room. The TP roll was almost empty and ran out, but there was no extra roll. The bunk bed made horrendous noise every time anyone moved in them, they were not comfortable and all the bedding was only sheets, no blanket, bed spread or comforter. The smoke detector blasts a bright green flashing light all night. There are sewer pipes in awkward areas that were made to look like support columns.
In the middle of the night, my daughter thought there was an earthquake because the bunk bed moved so much. This caused an adrenaline rush and badly disturbed her sleep. The slow drain ended up being because no one cleaned the catch from hair and debris. The hotel entry doesn't have a way to get in unless an employee buzzes you in, so you can't be later than midnight.
Not handicap accessible in any way.
Christian at the front desk was very nice. I'm sure other rooms are better, but this was our experience.