Parking description that says “on-site parking” is misleading. The hotel doesn’t have it’s own parking lot for guests. You can only park in the city-owned public parking lots that are across the street, at the end if the block, and on the next block. These have no security whatsoever, and this is in a pretty bad area. We were driving to move across the country with a car full of belongings. We booked a room just before midnight, based on the description that stated on-site paid parking. Arrived less than two hours later, only to find that there is in fact no on-site parking. There is only a 15-minute temporary parking in front of the hotel, and the lot that is right next to them is reserved for their employees, they do not allow guests to park there. Given our situation, we didn’t stay, didn’t even get room keys. They said they couldn’t refund the money ($190) because it was reserved through Expedia. We went to another hotel 15 minutes away that had a secured on-site parking lot. After me going back and forth with Expedia, and Expedia talking with the hotel, the hotel flat refused to refund the reservation. Expedia, however, understood the situation and compensated us with OneKeyCash. The Expedia support agent agreed that this behavior by the hotel, especially in this particular situation, was quite unethical. So, beware!