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The customer service was out standing. They were on top of each and every thing asking several times how they could help me and how did I sleep and how did I like my dinner. The food was incredible. I was escorted to and from dinner each night. They helped me make phone calls to be sure I would be picked up from the airport to my next hotel. Wonderful. Wonderful Wounderful

The lodge is located in a central place amongst the vast Serengeti, so it is relatively easy to visit the sites where the animals are located. I found the buffet fantastic with a great chef and helpful staff. Dancers accompanied the evening meals and there was a nice vibe in the dining area. You cannot leave the premises of the lodge, it literally is too dangerous to do so, as hyenas, warthogs or even a hippo may attack you. An incredible sight I witnessed was to see a giraffe appear at night behind my room! Some mornings, monkeys would appear on the roof of the lodge, but they were harmless and ran away from the sight of us. The views from the lodge of the Serengeti are fantastic and many a guest woke up early to try to witness the sunrise or sunset. The rooms are just about spacious enough for 2 people but the wi-fi is poor. Lights go out at 12 midnight and there is no hot water from 12 to 6 AM, not a huge issue for me personally. The gym has a good set of equipment’s and was not busy at all during my stay. I regretted not taking binoculars for my safari and I think it would be a good business opportunity if the lodge rented these out.

Everything was absolutely amazing!!

Asanja Moru has been around for 9 years is a lovely property. I really like the location in the western part of the Serengeti, it is green and lush and beautifully serene. The camp is charming and the staff are all incredibly good at what they do. There are 2 full time chefs and they prepare the most delicious meals, as good or better than what you could find in an upscale NYC restaurant. The fresh food is delivered on a regular basis and they take pride not only in the preparation, but also the presentation. I stayed for 5 nights and if you’re lucky, they will move the cooking operation outdoors for meals in the bush. It is such a great experience to dine outdoors in the wilderness. On my morning leaving the camp, we must have passed a heard of 50 elephants nearby marching toward our site. It was breathtaking. The manager of the camp, Bariki, is a consummate professional - he is very creative and very good at his job. I booked a safari driver directly through Asanja - his name is Sharif - he has vast experience and an encyclopedic mind regarding everything related to the park, especially all of the animals, including the exotic birds. While travelers can book with independent safari drive services, I would strongly recommend Sharif - he is usually in high demand and needs to be booked well in advance. I can’t imagine a driver more qualified and knowledgeable than Sharif - he really delivered and made each day on the Serengeti unforgettable. I highly recommend this property.

The Malakai is essentially brand new, beautifully designed, tastefully decorated and kept in impeccable condition by the staff. I cannot say enough good things about the people that work there – led by Alex at the front desk and his team, they were very polite, overly attentive to all my needs and they provided superior service. Simply stated, there was nothing they could have done to make me more comfortable. In the evenings around dark, they secured my tent, and in the mornings, they opened things up so I could enjoy the spectacular sunrises. Even though it’s a 2-minute walk from the main lodge, the staff also accompanied me in the evenings to and from my tent since it can be dangerous to walk alone at night. Safety here is a top concern – each glam tent has a 2-way radio so guests can reach out in case of a problem or any other needs that might arise. Given that I have a vegetarian diet, they prepared whatever meal I requested, and they did so in very creative ways. Being such a new property, there are still a few wrinkles they need to work out, the most important of which is getting a stronger router and extending wifi range so the signal can reach all the glam tents on the property - now, the only way to get a strong wireless signal is from inside the main lodge. The cell signal in the area is very weak/non-existent. I hope to visit Tanzania again and I will definitely stay at the Malakai Resort. It was magical.