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We stayed at the AlpenGold Hotel for a weekend and our stay was amazing . The view was spectacular. The room , roomserivce, and the breakfast buffet was perfect . The staff are very professional. We left there very happy :)
The service was not great. Understaffed and often did not understand or answer your request. Slow service at everything from restaurants to the spa room service etc. WARNING! The saune is for adults only. Do not got there with your kids. People go there naked but there was no warning for this and no one from the staff told us this local culture deed.
Food was rubbish but Switzerland as a whole does not have great food to be honest.
The hotel is nice the manager was very kind to upgrade us. The facilities were great location is good and you have shuttle service for free. Its a really nice hotel.
Beautiful hotel in excellent location. Fantastic rooms, great views from balcony, nice Alpine designs throughout. Staffing in the Club Lounge was at modest levels, leaving tables dirty and food offerings lacking during peak hours. Everything else: perfect.