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Fraser Suites Hanoi

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fraser Suites Hanoi

Outdoor pool
Exterior
Restaurant
View from room
Executive Room, 1 Bedroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Washer
    Washer
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
51 Xuan Dieu Street Quang An Tay Ho Dist, Hanoi, 10000
  • West Lake
    4 min walk
  • Ho Tay Water Park
    3 min drive
  • Dong Xuan Market
    5 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    29 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Single Beds

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Executive Studio, 2 Single Beds

  • 35 sq m
  • Studio
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 3 Bedrooms

  • 122 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio, 1 King Bed

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Executive Studio, 1 King Bed

  • 37 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, 2 Bedrooms

  • 103 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 2 Bedrooms

55-inch Smart TV with satellite channels, TV, fireplace

Executive Room, 2 Bedrooms

  • 98 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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Oakwood Residence Hanoi
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Kitchen
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Oakwood Residence Hanoi

About the area

Hanoi

A stay at Fraser Suites Hanoi places you in the heart of Hanoi, just a 4-minute walk from West Lake and within a 5-minute drive of Ho Chi Minh Mausoleum. .This family-friendly aparthotel is 3.2 mi (5.2 km) from Hoan Kiem Lake and 2.5 mi (4 km) from Dong Xuan Market.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 4 min walk - 0.4 km
  • Ho Chi Minh Mausoleum - 4 min drive - 3.8 km
  • Quan Chuong Gate - 5 min drive - 4.3 km
  • Hoan Kiem Lake - 5 min drive - 5.2 km
  • Hanoi Old Town Night Market - 6 min drive - 5.4 km

Getting around

  • Hanoi Long Bien Station - 11 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 29 min drive

Restaurants

  • ‪The Republic - ‬4 min walk
  • ‪Nan N Kabab - ‬2 min walk
  • ‪Savage - ‬3 min walk
  • ‪Chicken Society - ‬1 min walk
  • ‪Phúc Long Coffee And Tea - ‬3 min walk

About this property

Fraser Suites Hanoi

Luxury Hanoi aparthotel in Tay Ho with free parking
Fraser Suites Hanoi offers 280 accommodations with fireplaces and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 280 individually decorated guestrooms, featuring fireplaces and Smart televisions. Kitchens are outfitted with full-sized refrigerators/freezers and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a steam room, and a 24-hour fitness center. Additional features at this Beaux Arts aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at Truffle Restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Truffle Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • On-site car hire

Family friendly

  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Truffle Restaurant

Kitchen

  • Fridge (full size)
  • Microwave
  • Shared microwave
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils
  • Rice cooker
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 397000 per person
  • 1 restaurant
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Pillow menu
  • Bed sheets provided
  • Rollaway/extra beds: VND 1300000.00 per night

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Toilet with electronic bidet
  • Towels provided
  • Free toiletries
  • Dressing gowns
  • Toothbrush and toothpaste
  • Slippers
  • Hairdryer

Living spaces

  • Fireplace
  • Dining room
  • Library
  • Sitting area

Entertainment

  • 55-inch smart TV with satellite service
  • TV in a common area

Outdoor areas

  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Computer station
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lifts
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers
  • Fireplace in reception

Location highlights

  • Near the airport
  • In the business district
  • In the city centre
  • In the historical district

Things to do

  • 24-hour fitness centre
  • Bike hire on site
  • Shopping centre on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 280 rooms
  • 25 floors
  • 1 building
  • Beaux Arts architecture
  • Individually decorated

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1300000.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 397000 per person
  • Airport shuttle fee: VND 1240000 per vehicle
  • Rollaway bed fee: VND 1300000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Fraser Suites Aparthotel Hanoi
Fraser Suites Hanoi
Hanoi Fraser Suites
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Aparthotel Hanoi

Fraser Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 189 reviews" "
Rating 8 - Good. 56 out of 189 reviews" "
Rating 6 - Okay. 5 out of 189 reviews" "
Rating 4 - Poor. 7 out of 189 reviews" "
Rating 2 - Terrible. 3 out of 189 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, room comfort
Tower A inconvenient as Grab can’t find the location and KNLY indicate Lobby B which is Tower B cause inconvenient with more than 1 bag walking through the resturant - very strange
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Shih Yung

Business traveller
Disliked: Room comfort
Terrible service ..
they said I used their spray but I didn’t touch anything but need to pay.They requested my friend to pay to go swimming pool but I registered 2 ppl to stay and he just come up to meet me there for 5 mins. Don’t use the pool. It is very annoying and feel very uncomfortable to be treated like a thief… not recommended to stay at all..
Stayed 1 night in Jul 2024

10/10 Excellent

Brock

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to property in West Lake.
Stayed 3 nights in Jul 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Le

Stayed 1 night in Jun 2024

10/10 Excellent

Silvia, san jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staps and property are very good. I am strongly recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Thi Hong Loan

Stayed 6 nights in Mar 2024

10/10 Excellent

Malkia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartments, newly furbished well equiped. overlooking the lake. Great restaurat and nice gym.
Stayed 8 nights in Apr 2024

10/10 Excellent

Tyyondre

Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location for West Lake and nice apartment hotel. Nice views over the lake and very modernly refurbished.
Stayed 6 nights in Mar 2024

10/10 Excellent

vanessa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The service in this property is exceptional!!! From the front desk staff to the team on the different restaurants! Such a great atmosphere plus is a gorgeous place. Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2023

10/10 Excellent

Hieu

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cong Luan

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Trung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and roomy. Property is a bit dated. AC in bedroom was a bit noisy, and bathroom was small and has no hangers for used towels to be reused and toilet seat with only cold water. Other than these, it is a great place. Will definitely come back.
Stayed 6 nights in Aug 2023

8/10 Good

Kia Meng

Stayed 2 nights in Aug 2023

10/10 Excellent

Amiad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Sean

Liked: Cleanliness, room comfort
Hanoi Trip
Not all the "lakeview rooms" have a lakeview. Per my request, in my 2nd day I was moved to a higher room so Id have a lakeview. I love that the hotel is next to a mall. The grocery store sold everything I needed. One bummer is that the hotel bar is not connected to the hotel so you can add the bill as a room charge. A bit inconvenient to deal with Hanoi heat to go to the ATM to get cash to pay my bill. A good location for local bars and there's even a brewery walking distance from the hotel. The executive one bedroom was very clean and obviously new. The bathroom was very spacious. Id stay here again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Nguyet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very hotel and 5 stars service
Stayed 4 nights in Apr 2023

10/10 Excellent

viet tu, dianella

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2023

8/10 Good

Simon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay but don’t bother with the breakfast it is very poor in terms of the quality of the food.
Stayed 1 night in Mar 2023