Novotel Toronto Centre

3.5 star property

Photo gallery for Novotel Toronto Centre

Exterior
Reception
Executive Room, 1 King Bed (Newly Renovated)
Indoor pool, pool loungers
Superior Room, 2 Queen Beds (Newly Renovated)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Hot tub
  • Pet-friendly

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Hockey Hall of Fame
    ‪4 min walk‬
  • St. Lawrence Market
    ‪4 min walk‬
  • Scotiabank Arena
    ‪8 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪13 min drive‬

Room options

Premier Room (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Newly Renovated)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Newly Renovated)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Toronto

Located in Toronto (Downtown Toronto), Novotel Toronto Centre is a 4-minute walk from Hockey Hall of Fame and 8 minutes by foot from Scotiabank Arena. .This hotel is 0.6 mi (1 km) from CF Toronto Eaton Centre and 0.9 mi (1.5 km) from Ripley's Aquarium of Canada.

What's nearby

  • Scotiabank Arena - 8 min walk
  • CF Toronto Eaton Centre - 13 min walk
  • Ripley's Aquarium of Canada - 17 min walk
  • Rogers Centre - 18 min walk
  • CN Tower - 19 min walk

Getting around

  • King St East at Church St West Side Stop - 6 min walk
  • Union Station - 8 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 32 min drive

Restaurants

  • ‪St. Lawrence Market Outdoor Vendors - ‬4 min walk
  • ‪Market Wharf - ‬4 min walk
  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪The Bottom Line Restaurant & Bar - ‬5 min walk

About this property

Novotel Toronto Centre

Hotel with a fitness center, a quick walk to Scotiabank Arena
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at Cafe Nicole, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Toronto? This hotel has 2486 square feet (231 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CAD 37.61 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Nicole

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2486 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2361 out of 3287 reviews
Rating 8 - Good. 703 out of 3287 reviews
Rating 6 - Okay. 146 out of 3287 reviews
Rating 4 - Poor. 42 out of 3287 reviews
Rating 2 - Terrible. 35 out of 3287 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

nadav

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location for our trip to Toronto to watch a Leafs game and to visit the St. Lawrence market, Distillery district and Hockey Hall of fame. The staff were very friendly and the property was very well maintained.
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Union Station where we arrived.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Novotel and will certainly be back
Stayed 1 night in Oct 2024

10/10 Excellent

Danilo

Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amazing breakfast buffet, a little pricey but worth it. Great customer service!
Stayed 3 nights in Nov 2024

10/10 Excellent

Arlene

Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, Novotel!
Great stay at the Novotel had a good shower, comfy bed and wonderful linens. Very centrally located and a super helpful staff. Would stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Barbara, Midland

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was that the change rooms for the pool were 2 floors down, and no towels were provided in the change room. Our king-bed room was very clean, well-equipped, and the bathroom was very modern. We enjoyed our stay, and appreciated how centrally located it was for walking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice with an upscale feel and clean.
Stayed 1 night in Nov 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, amenities
We stood in line at checkin for about 15 minutes while 2 of 3 staff at the checkin stations ignored the growing line. The caulking in the shower was peeling off significantly . When I notified the front desk, all that was said is they would let maintenance know. The hotel was well located and overall a clean facility.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Great location. Very comfortable. Safe quiet area. Recommended. Would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy. I liked the security for the elevator
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Midland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to event centres and dining options. Clean, comfortable stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Patience, Cambridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is so easy to get in and out of coming into or out of Toronto. The rooms are spacious, clean and have everything you need. There is so much that is walkable to access and the area is very safe. Parking was easy and convenient. The check in amd check out processes were easy. The gym is a perfect little hotel gym, clean and well equipped with great ventilation. There are water stations everywhere for water bottles. The products are nice and there are actually enough towels in the room. The beds and linens are comfotable. Wifi is great and there are lots of lighting options in the rooms as well as options for USB and C cords. The staff were professional and friendly. I have stayed here before and had a great experience, will certainly stay here again and recommend to others!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jean-Sebastien

Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 1 night, room was clean staff was friendly only thing I would say is I could hear the music from the club across the street into my room until about 2am or so
Stayed 1 night in Nov 2024