Novotel Toronto Centre

3.5 star property

Photo gallery for Novotel Toronto Centre

Exterior
Executive Room, 1 King Bed (Newly Renovated)
Indoor pool, pool loungers
Reception
Superior Room, 2 Queen Beds (Newly Renovated)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Scotiabank Arena
    ‪8 min walk‬
  • Rogers Centre
    ‪18 min walk‬
  • CN Tower
    ‪19 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪32 min drive‬

Room options

Premier Room (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Newly Renovated)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Newly Renovated)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Toronto

Located in Toronto (Downtown Toronto), Novotel Toronto Centre is a 4-minute walk from Hockey Hall of Fame and 8 minutes by foot from Scotiabank Arena. .This hotel is 0.6 mi (1 km) from CF Toronto Eaton Centre and 0.9 mi (1.5 km) from Ripley's Aquarium of Canada.

What's nearby

  • Hockey Hall of Fame - 4 min walk - 0.4 km
  • Scotiabank Arena - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 13 min walk - 1.1 km
  • Rogers Centre - 18 min walk - 1.5 km
  • CN Tower - 19 min walk - 1.6 km

Getting around

  • King St East at Church St West Side Stop - 6 min walk
  • Union Station - 8 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 32 min drive

Restaurants

  • ‪St. Lawrence Market Outdoor Vendors - ‬4 min walk
  • ‪Market Wharf - ‬4 min walk
  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪The Bottom Line Restaurant & Bar - ‬5 min walk

About this property

Novotel Toronto Centre

Hotel with a fitness center, a quick walk to Scotiabank Arena
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at Cafe Nicole, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Toronto? This hotel has 2486 square feet (231 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2495 out of 3474 reviews
Rating 8 - Good. 741 out of 3474 reviews
Rating 6 - Okay. 158 out of 3474 reviews
Rating 4 - Poor. 44 out of 3474 reviews
Rating 2 - Terrible. 36 out of 3474 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
loved this stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, quiet. Very good option.
Stayed 1 night in Dec 2024

10/10 Excellent

ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance from Union station. Lots of places to eat and do within walking distance as well
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlize

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great value and located perfect if you want to go to St. Lawrence Market
Stayed 2 nights in Dec 2024

10/10 Excellent

SHELLY

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value & in a great location.
Stayed 6 nights in Dec 2024

10/10 Excellent

Seon Hye, Mountain View

Stayed 1 night in Jan 2025

8/10 Good

Pedro rafael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the safety with the card to use the elevator. We had some interesting experience with the staff super judgy and rude when travelling to get there and being hounded for the deposit for the room when on the train trying to get there. Due to my friend arriving early to get the room decorated, it was a bit messy and the staff was very judgy and rude about it. It could have been smoother on their end understanding the situation and being patient and accommodating due to the situation juggling. Due to being flustered to get there quickly and leaving my phone on the desk got some strange looks which was very distasteful. Too bad cause it was a very nice hotel and we enjoyed the stay other than the bad initial experience. Front desk should take it down a notch.
Stayed 1 night in Dec 2024

10/10 Excellent

Debora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean, beautiful room
Stayed 1 night in Dec 2024

10/10 Excellent

Abdullah

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff were brilliant.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, great amenities
Stayed 1 night in Dec 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Giovanna, Cambridge

Stayed 1 night in Dec 2024

8/10 Good

Jiangjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel
This hotel was nice and in a great location. My only issue with them is that they gave us only a half roll of toilet paper in the bathroom. When we realized there was no spare roll, we called down to the front desk to request more. After waiting 15 minutes after they assured us that they would send some up, we called again. Again we were told that someone would be up with some. We waited another 10 minutes. Finally my husband went down to the front desk and asked for some directly. Again, was told that someone would bring it up. Finally after 30+ minutes after our initial request, someone brought us another roll. Very frustrating and unnecessary as the bathroom should have been stocked with a spare roll or at least a full single roll. Other than that, we enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is considered renovated executive King but there is a warn out chair and wallpaper bubbling. Not life or death situation but expected a little more.
Stayed 1 night in Dec 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location.
Stayed 1 night in Dec 2024