Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
Lobby sitting area
Reception
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪1 min walk‬
  • Crystal Mall
    ‪4 min walk‬
  • Central Park
    ‪11 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds (Top Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Top Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Low Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Top Floor)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, City View (Top Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Low Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Burnaby

With a stay at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG in Burnaby, you'll be 6.7 mi (10.8 km) from Rogers Arena and 6.9 mi (11.2 km) from Port of Vancouver. .This hotel is 7.4 mi (11.9 km) from Vancouver Waterfront and 7.5 mi (12.1 km) from Canada Place Cruise Ship Terminal.

What's nearby

  • Metropolis at Metrotown - 1 min walk - 0.1 km
  • Rogers Arena - 14 min drive - 10.9 km
  • Port of Vancouver - 15 min drive - 11.2 km
  • Canada Place Cruise Ship Terminal - 15 min drive - 12.2 km
  • Canada Place - 15 min drive - 12.2 km

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Steve's Poké Bar - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cactus Club Cafe Station Square - ‬3 min walk
  • ‪Tsujiri - ‬3 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Hotel connected to a shopping center in Burnaby with free breakfast
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Burnaby? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Soundproofed rooms
  • Toys

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5000 square feet)
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Lever door handles
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Renovated entire property – December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 6 2025 to April 11 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from April 6 2025 to April 11 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
Holiday Inn Express Vancouver Metrotown (Burnaby)

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 847 out of 1217 reviews
Rating 8 - Good. 262 out of 1217 reviews
Rating 6 - Okay. 54 out of 1217 reviews
Rating 4 - Poor. 23 out of 1217 reviews
Rating 2 - Terrible. 31 out of 1217 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and property
Comfy bed, great breakfast food and staff. Awesome central location with every amenity possible close by. Only downside was the noise from the subway train right outside my window. But it wasn’t terrible.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Liked: Staff & service
Very clean and hospitable
Stayed 3 nights in Dec 2024

10/10 Excellent

Meilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location The shower lots of hot water and plenty of pressure close to metro town mall
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Meilyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very convenient, clean and well maintained. Breakfast is great. Staff are very friendly and helpful. I would like to commend this hotel for providing employment opportunities for those with language disabilities. My 4 night stay was excellent. Would definitely come back
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at this property and the rooms are spacious and well layed out. You have the mall, shopping and dining at your doorsteps, as well as the skytrain (you will hear noise for sure, but they provide earplugs). Great service and also nice breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Shavonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sanniwaty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful
The staff were so helpful especially housekeeping
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Amenities
Great stay and close to amenities and shopping. The breakfast was amazing and the staff were studious and polite! Will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

SVETLANA

Liked: Property conditions & facilities
Clean rooms
Stayed 1 night in Nov 2024

10/10 Excellent

MOTONOBU

Liked: Cleanliness, property conditions & facilities
Im satisfied so much.
Stayed 1 night in Nov 2024

8/10 Good

Zadoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay with numerous amenities at your disposal.
Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was greeted by a very friendly and accommodating front desk as was my friend when she arrived. We were there to do some pre-Christmas shopping. Our room was clean, our beds and pillows were so comfy. Besides having free parking and a great breakfast it will definitely be a hotel that I will go back to.
Stayed 1 night in Nov 2024

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here often, rooms are clean, staff is helpful and very convenient for skytrain and working in the office towers
Stayed 3 nights in Nov 2024

8/10 Good

jeff

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are friendly and personable!
Stayed 1 night in Nov 2024

4/10 Poor

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service lacking.
Problems checking in. I tried to shorten the trip one night after booking via Hotels.com. Had problems and called the hotel direct....got sent back to Hotels.com. Arrived at the hotel at 2:15 pm. Was told we could not check in until 4 pm unless we subscribed to some loyalty program. I had been staying at the hotel for ~40 years and was a member of the Holiday Inn program....not sure what happened here. Staff language barriers....English needs some work. I asked about vending machines....front counter clerk did not know what they were. Called from third floor asking where ice machines were located...was told 4th and 5th floors....found the sign to the ice machine on the third floor heading to the elevator. Checked out via the TV in the room on Sat morning. I am still waiting for a copy of the bill to be emailed as of Mon afternoon.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Stayed 2 nights in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient area
Convenient area, close to Metrotown and a lot of shops and restaurants
Stayed 2 nights in Aug 2024