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The staff were attentive and personal except that we experienced some language barriers with some front desk staff. Lunch buffet was excellent with services, prices and varieties. The restaurant was clean and I was impressed with the friendly staff. Shuttle bus service was very helpful, it would be better if hours can be extended to midnight to save our hassle catching a taxi in another area.

Rate this hotel 4 out of 5 stars. Dropped 1 star as it was very difficult to find information on where, how, what time the airport shuttles were running. An email to the hotel did not yield a response (mind you, the email was sent within 24hours of arriving at the airport). This information was readily available at reception once you got to the hotel though (which doesn’t help when you’re first trying to get there).

Our stay was perfect, it was relaxing, brings back childhood memories with my dad,

We are originally from Hong Kong but now reside in Australia. Hong Kong will always be our second home and we love going back to Hong Kong. It’s the first time we stayed in Eaton, Jordan, Hong Kong. Didn’t know what to expect but after 8 nights stay, we absolutely fell in love the Hotel. Location is so central, just outside would be the Airport Bus that took us directly from the Hong Kong International Airport so we don’t need to spend big in catching a taxi. There are also local double decker buses outside the hotel that took us easily to most areas in Hong Kong, let alone the fact that the MTR (local train system) is merely 12 mins walk from Eaton. The famous Temple Street is within a close walk, 71 convenience store is conveniently located just outside the Hotel as well as McDonald, local eateries are just within the Hotel itself (hotel has a food court that offers Asian cuisines and a fine dining Cantonese restaurant is also found on the lower floor of the Hotel. House keeping did a great job in ensuring the cleanliness of our room daily, staff were efficient, Helpful and friendly. Eaton, Jordan Hong Kong is by far the best hotel for us and we will continue staying there every year we visit Hong Kong. We paid for what we got and we are very happy with our stay all in all. The only thing I would recommend would be the hotel to offer a medium height’s pillow that would suit me most (they do have super soft and firm ones). We loved our Eaton, Jordan, Hong Kong Hotel

Friendliness & cleanliness

Great house keeping services and hotel provides water fountain which is eco friendly.