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SureStay Hotel by Best Western The Clarence on Melville

3.0 star property

Photo gallery for SureStay Hotel by Best Western The Clarence on Melville

Front of property
Exterior
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
Standard Room, Multiple Beds, Non Smoking
Minibar, laptop workspace, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
191 Albany Highway, Mount Melville, WA, 6330

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Single Bed, Non Smoking

  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Albany

A stay at SureStay Hotel by Best Western The Clarence on Melville places you in the heart of Albany, within a 15-minute walk of Mount Melville Lookout and Mount Melville Circuit Trail Trailhead. .This hotel is 1.3 mi (2.1 km) from Town Hall and 1.5 mi (2.4 km) from Vancouver Arts Centre.

Getting around

  • Albany, WA (ALH) - 10 min drive

Restaurants

  • ‪Joop Thai Restaurant - ‬19 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Espresso One - ‬20 min walk
  • ‪Jaffa Java - ‬3 min drive

About this property

SureStay Hotel by Best Western The Clarence on Melville

Hotel in Albany with free parking
SureStay Hotel by Best Western The Clarence on Melville offers 59 air-conditioned accommodations with minibars and hair dryers. LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles and irons/ironing boards, and housekeeping is provided on weekdays only.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: AUD 13.50 for adults and AUD 13.50 for children

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Toaster

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately AUD 13.50 for adults and AUD 13.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Clarence Melville Motel Albany
Best Western Clarence Melville Motel
Best Western Clarence Melville Albany
Best Western Clarence Melville
Best Western Clarence Motel
Best Western Clarence
BW The Clarence on Melville
Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville Hotel

SureStay Hotel by Best Western The Clarence on Melville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 129 out of 383 reviews
Rating 8 - Good. 165 out of 383 reviews
Rating 6 - Okay. 60 out of 383 reviews
Rating 4 - Poor. 26 out of 383 reviews
Rating 2 - Terrible. 3 out of 383 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic motel fair price for accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

Lakmana

Liked: Cleanliness, staff & service, property conditions & facilities
So
Stayed 1 night in Dec 2024

8/10 Good

Jim

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for a couple of nights, would have got a better rating if they served meals.
Stayed 2 nights in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Karen

Stayed 1 night in Nov 2024

6/10 Okay

Helen

Liked: Cleanliness
Disliked: Property conditions & facilities
The air conditioner needs to be updated. Need to buy a new tv remote, as unable to read. An awful noise through the wall at times. Not impressed with the water saving shower head.
Stayed 4 nights in Nov 2024

6/10 Okay

Patricia

Liked: Staff & service
The shower head was terrible sorry
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
It was fine for the price
Stayed 3 nights in Oct 2024

10/10 Excellent

Janeane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jayearl

Travelled with family
Liked: Cleanliness, amenities
Overall was ok but I give 3 star for the staff because they don’t change the mattress cover and they don’t vacuum properly
Stayed 3 nights in Sep 2024

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Exaust fan in bathroom didnt work, the shower was very old and basic. Aircon was very noisy but worked.
Stayed 2 nights in Sep 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very comfortable and quiet. The staff were very friendly and the room was cleaned daily. The accommodation was a little dated, but was value for money. When I return to Albany, I will consider staying there again.
Stayed 4 nights in Sep 2024

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay and staff are always so very helpful and kind.
Stayed 1 night in Jun 2024

10/10 Excellent

Jimmy Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for accommodating me!
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient comfortable and clean felt safe . Air con very noisy and tricky to use.
Stayed 2 nights in Jun 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Shower was great, room was fine. Maybe time to update the ac to modern quieter ones but overall no complaints.
Stayed 2 nights in May 2024

6/10 Okay

Leanne

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, convenient location. Affordable and the room was lovely and clean
Stayed 2 nights in May 2024

6/10 Okay

Marg

Travelled with partner
Liked: Cleanliness, staff & service
After a mistake that I made at the time of my booking, the receptionist was very understanding and was able to guide us to satisfactory resolution.
Stayed 1 night in May 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, room comfort
Staff were so helpful. No complaints at all. Room was comfy and shower was hot. Chilled wine glasses and microwave, plus plates and utensils made for a pleasant stay.
Stayed 2 nights in Apr 2024