Quest Auckland

4.0 star property

Photo gallery for Quest Auckland

View from property
Standard Apartment, 2 Bedrooms | Living area
Front of property
Studio Executive | Private kitchen
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Washer
  • Outdoor space

Explore the area

Map
363 Queen Street, Auckland, 1
  • Queen Street Shopping District
    ‪1 min walk‬
  • Auckland Town Hall
    ‪3 min walk‬
  • University of Auckland
    ‪6 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Studio Executive

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Two Bedroom Executive Apartment

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Standard Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Studio Apartment

  • 33 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

Auckland

With a stay at Quest Auckland in Auckland (Auckland Central Business District), you'll be steps from Queen Street Shopping District and 11 minutes by foot from Sky Tower. .This aparthotel is 0.3 mi (0.5 km) from University of Auckland and 0.6 mi (0.9 km) from SkyCity Casino.

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 6 min walk
  • Sky Tower - 11 min walk
  • SkyCity Casino - 11 min walk
  • Auckland Ferry Terminal - 18 min walk

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 17 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Q Theatre - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers - ‬2 min walk
  • ‪Daldang - ‬2 min walk
  • ‪Kang Nam Station - ‬2 min walk

About this property

Quest Auckland

Aparthotel with a bar, steps from Queen Street Shopping District
Quest Auckland offers 70 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 70 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. This aparthotel also features tour/ticket assistance, complimentary use of a nearby fitness facility, and a vending machine.
Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Free WiFi
  • Free in-room WiFi is limited to 24 hours per day

Parking and transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 8:00 AM–11:00 AM: NZD 12 for adults and NZD 12 for children
  • 1 bar
  • Dining table

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: NZD 40.0 per day

Bathrooms

  • Partially open bathroom
  • Shower
  • Towels provided
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Hairdryer

Entertainment

  • 32-inch TV with cable service
  • TV in a common area
  • iPod docking station

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free local calls
  • Vending machine

Location highlights

  • In the business district

Things to do

  • Fitness facilities nearby (free access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 70 rooms
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Thursday (8:00 AM - 7:00 PM) and Friday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 15.0 per day

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Covered self parking fee: NZD 30 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Free in-room WiFi is limited to 24 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Quest
Quest Auckland
Quest Hotel Auckland
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Auckland Serviced Apartments New Zealand
Quest Auckland Aparthotel
Quest Auckland Serviced Apartments New Zealand
Quest Hotel Auckland
Quest Aparthotel
Quest Auckland Auckland
Quest Auckland Aparthotel
Quest Auckland Aparthotel Auckland

Quest Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 436 out of 961 reviews
Rating 8 - Good. 401 out of 961 reviews
Rating 6 - Okay. 96 out of 961 reviews
Rating 4 - Poor. 21 out of 961 reviews
Rating 2 - Terrible. 7 out of 961 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff great, room perfect, location central, exactly what we were looking for.
Stayed 2 nights in Nov 2024

8/10 Good

Geoff

Liked: Cleanliness, room comfort
Usual Quest features just a little tired Location AAA Handy walk to town Will Recommend
Stayed 1 night in Nov 2024

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, friendly staff, top location., Real shame the shower was soooo bad!
Stayed 1 night in Nov 2024

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Weiping

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels! We will rebook again
Stayed 2 nights in Nov 2024

8/10 Good

Mel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice park really close and we could easily walk to our concert. Check in was relatively easy, although we got very lost trying to find the hotel. Parking was difficult - their parking area is very tight and small and trying to maneouvre is difficult and stressful. All in all a good stay and we were happy with it
Stayed 1 night in Nov 2024

10/10 Excellent

Ian, Williamstown

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Renovated bathroom, spacious room, well equipped but older kitchen. All in good condition and plenty of transport options
Stayed 5 nights in Nov 2024

10/10 Excellent

Sjoerd

Liked: Cleanliness, room comfort
Excellent Stay
Excellent stay, the room was very well equipped with a fully equipped mini kitchen. Washer/dryer, comfortable bed a small table for two to eat on and a great shower. It worked perfectly for us.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place and great location. The staff was friendly and very nice and helpful. I’d stay again .
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, room comfort
Excellent!
The place was great. Everything I needed in one place: washer/dryer tucked into the bathroom, kitchenette, comfortable chair to sit on, comfortable bed and pillows. And as minor as it sounds, having a full length mirror was also a big plus. I even had a small balcony and a good view. Front desk crew and housekeeping were all friendly and helpful. The location is good. The only negative I would say is that there is a bad odor in the halls, presumably from people using those kitchenettes but it did not permeate into my room.
Stayed 3 nights in Nov 2024

8/10 Good

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
loved it
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the city. Fantastic staff, helpful, friendly, and knowledgeable. Perfect if going to Auckland for a show at the Aotearoa or the Civic. Comfortable, well equipped room, lovely looking out onto the park. Parking on site is great, do check if your vehicle is extra tall or extra long as there is a height restriction and it’s a tad tight quarters so not suitable for a camper van etc. Would happily stay here again, thanks for having us.
Stayed 1 night in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Proximity to everything. Very noisy thanks to single glazing!!
Stayed 1 night in Oct 2024

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness
The night club across the road on a Friday night was a bit noisy. Apart from that it was good. Expensive car park.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice setting, cosy & clean
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
We so loved the apartment along with the perfect view. Everything was just a walk away. Thank you QASA. Hope to return in a few years. Cheers!
Stayed 7 nights in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, room comfort
Good hotel in good location
This is a good hotel in a good location with a good view of the park. Clean, comfortable with all the facilities you need, even coffee and chocolate biscuits. The only issue was that the water pressure was pathetic and you couldn’t get a decent shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Perfect spot for concert at town hall. Central and room was clean, tidy and had everything you need. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and staff are always pleasant
Stayed 1 night in Jul 2024

6/10 Okay

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Great location and excellent apartment but club on Queen Street intrusively audible until after 2am. Double glazing would help.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelsi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to and close to town
Stayed 1 night in Jul 2024