UPAR Hotels Sukhumvit 11 Nana

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for UPAR Hotels Sukhumvit 11 Nana

Flat-screen TV, DVD player
Exterior
Deluxe Room
Reception
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
43/17 Sukhumvit Soi 11, Bangkok, Bangkok, 10110
  • Bumrungrad Hospital
    9 min walk
  • Nana Square
    10 min walk
  • Pratunam Market
    20 min walk
  • Bangkok (BKK-Suvarnabhumi Intl.)
    33 min drive

Room options

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • 26.0 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Bangkok

A stay at UPAR Hotels Sukhumvit 11 Nana places you in the heart of Bangkok, within a 15-minute walk of Bumrungrad Hospital and Nana Square. .This hotel is 1.1 mi (1.8 km) from Terminal 21 Shopping Mall and 1.3 mi (2 km) from Pratunam Market.

What's nearby

  • Bumrungrad Hospital - 9 min walk - 0.8 km
  • Nana Square - 10 min walk - 0.9 km
  • Pratunam Market - 20 min walk - 1.7 km
  • Terminal 21 Shopping Mall - 2 min drive - 1.9 km
  • CentralWorld Shopping Complex - 2 min drive - 2.3 km

Getting around

  • Phetchaburi Station - 13 min walk
  • Bangkok Makkasan Station - 15 min walk
  • Don Mueang Intl. Airport (DMK) - 29 min drive

Restaurants

  • ‪สตาร์บัคส์ - ‬7 min walk
  • ‪Monika's Kitchen - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Khao Tha-lu Chumporn Coffee - ‬5 min walk

About this property

UPAR Hotels Sukhumvit 11 Nana

Central hotel connected to the convention center in Sukhumvit with free parking
UPAR Hotels Sukhumvit 11 Nana offers 26 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 26 guestrooms featuring refrigerators and DVD players. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Room service is available.

Languages

English, Filipino, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • Free off-site parking within 10 ft

Food and drink

  • Room service available

Family friendly

  • DVD player
  • Corner/local shop
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 5:00 PM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 700.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 700.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Smart Suites
Smart Suites Bangkok
Smart Suites Hotel
Smart Suites Hotel Bangkok
Smart Suites
UPAR Hotels Sukhumvit 11
UPAR Hotels Sukhumvit 11 Nana Hotel
UPAR Hotels Sukhumvit 11 Nana Bangkok
UPAR Hotels Sukhumvit 11 Nana Hotel Bangkok

UPAR Hotels Sukhumvit 11 Nana Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 89 out of 427 reviews" "
Rating 8 - Good. 174 out of 427 reviews" "
Rating 6 - Okay. 99 out of 427 reviews" "
Rating 4 - Poor. 41 out of 427 reviews" "
Rating 2 - Terrible. 24 out of 427 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Safwaan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason anyone should stay this property is the convenience of its location - everything else about UPAR Hotels was horrible to the point where we checked out a night early to go stay on the floor of a friends apartment. For starters, the staff at reception was exceptionally rude, especially the man who works the night shift. During our check in, we were treated with complete annoyance and being asked irrelevant personal questions. Our asks for extra towels and hair dryers were completely ignored during our stay. The property itself was disgusting - the cleaning staff did not clean the bathrooms at all. The showers were disgusting and the rooms had garbage in the corners. The tipping point, however, was the number of rats we saw during out 2 night stay. Due to garbage being left out on the common area floors, we saw many huge rats running around outside our rooms and fighting over garbage that was left by the cleaning staff in the open for many hours of the afternoon. Our friend who stayed on the floor below us said he heard rats running around through the walls and ceiling. To add to the above experiences, the toilet in our bathroom randomly stopped working. After a whole day out, we came back to our hotel to discover the flush was not working and were given no explanations on why and no one sent to fix it. Overall, please do not consider UPAR Hotels for your next stay. There are other hotels in the area for the same price that do not have rats running around.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mahmut Ayberk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and quite
clean and quite hotel nice friendly staff in the middle of the centre 7/11 24 hours supermarket open next to you massage shops and restaurants very close to you.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The property is situated in a strategic area. Staffs are friendly especially the front office and house keeping team.
Stayed 3 nights in Mar 2020

8/10 Good

Phil, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant hotel, friendly staff and central location. I reccomend the street food near by
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and especially Jack at reception - good amenities include TV n close to the action ! Thanks
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service is very friendly and great value for money
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 17 nights in Nov 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
what do you want me to say!? I notified the hotel regarding the sudden death of a family member and would not be able to visit Bangkok at this time and was hoping any refund would be helpful for my situation but of cause there's no respond at all after many attempted to reach them. heartless hotel management.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 3 nights could not of been any better amazing staff very friendly
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay for the price, but bad location....
Stayed 1 night in Jun 2019

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Fantastic value for money and in area if lots of dining
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Excellent value for the money. Clean rooms and friendly staff. Very helpful with contacting the airport when the airline lost our luggage. Will definitely stay here again on our next trip to Bangkok.
Stayed 2 nights in Mar 2019

4/10 Poor

David, South UK

Disliked: Staff & service, property conditions & facilities
The only good thing about this hotel is the price and location. I have honestly no idea how it qualifies as three stars or where all the good reviews came from. First, the room is nothing like the pictures, is much smaller, and quite dark even with all the lights turned on. In terms of cleanliness, there weren't any major issues, but the place really did need a good dusting, particularly in the less easy to reach corners. A few parts of the room do need replacing / fixing such as the safe which had parts that would fall off it, the mirror with large black stains, and Aircon which only has one setting - arctic gale. Staff were pleasant enough but not helpful. For example when asked questions, such as good places to eat nearby, I was just told to go walk and find something - all with a big smile of course. Biggest problem by far however... the hotel is guest friendly. What that means for those unfamiliar with Bangkok is that a guest is welcome to bring other people back to their room free of charge. So I spent three nights listening to some of the ladies that Thailand is infamous for very noisily entertaining their companions until the early hours of the morning. With walls so thin, it's no wonder I didn't sleep well. So if you are looking for a hotel which does not ask questions or offer judgement this is a place for you. On the other hand if you have any class, taste or moral standards then I suggest you find someplace else.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
One day I was locked out my room for an hour. The battery in the lock was flat. I didn't complain though. A few days later I lost the key. They charged me 1000 baht.
Stayed 22 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for three nights to see Bangkok prior to heading south to the beaches. The hotel is slightly off the beaten path but close to night life and the BTS skytrain (5 minute walk), a 7-11 right next door and a nice supermarket 1 block away. We found it very quiet and super clean. The staff was very helpful and friendly. Couldn't ask for anymore, very good value for the money. We ended up booking it again before our flight out of Thailand.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
When it was new I think it would have been beautiful. It's nice and for the price is really quite good. Few things here and there are a.bit rough but nothing major.
Stayed 2 nights in Feb 2019

2/10 Terrible

Tak Wah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trouble to get back extra charged!
I paid when I booked the room online, but the hotel charged the room rent again when I checked in. Obviously the hotel made a mistake, I need to call hotels.com twice and wrote to my credit card bank to ask for help. I spent one month to get my money back!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
The room was too small, have difficult to move around, the first night I didn’t sleep comfortably because the bed covers was too short and when I asked, he told me that I am tall but the bedcover was not fitting either the bed . The following morning I complained to the manager and was given a cover which fitted my bed and I was able to sleep comfortably. No telephone in the room to communicate with reception, you have to make all your request to the reception. Otherwise our stay was okay.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms and friendly staff and location center in main market
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They overbooked my room so after a 10 hour transfer I didn’t get to stay
Stayed 2 nights in Jan 2019

10/10 Excellent

kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time I have stayed here nice and clean friendly staff all at a good price
Stayed 2 nights in Jan 2019