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Best Western Gregory Terrace Brisbane

3.5 star property

Photo gallery for Best Western Gregory Terrace Brisbane

Indoor pool, outdoor pool
View from property
Balcony
City view
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
397 Gregory Terrace Spring Hill, Spring Hill, QLD, 4000
  • Brisbane Showgrounds
    ‪5 min walk‬
  • Royal Brisbane & Women's Hospital
    ‪11 min walk‬
  • Roma Street Parkland
    ‪14 min walk‬
  • Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Balcony, City View

Balcony

Superior Room, Multiple Beds, Balcony, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Balcony

Balcony

Family Room, Multiple Beds, Non Smoking, Balcony

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Room, Multiple Beds, Non Smoking, Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Balcony

Executive Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Studio, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

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About the area

Brisbane

Located in Brisbane (Spring Hill), Best Western Gregory Terrace Brisbane is within a 10-minute walk of Brisbane Showgrounds and Tivoli. .This family-friendly hotel is 0.7 mi (1.1 km) from Roma Street Parkland and 0.8 mi (1.3 km) from Royal Brisbane & Women's Hospital.

What's nearby

  • Brisbane Showgrounds - 5 min walk - 0.5 km
  • Royal Brisbane & Women's Hospital - 11 min walk - 0.9 km
  • Roma Street Parkland - 14 min walk - 1.2 km
  • Queen Street Mall - 2 min drive - 1.8 km
  • Suncorp Stadium - 3 min drive - 2.5 km

Getting around

  • Exhibition Station - 11 min walk
  • Brisbane Airport (BNE) - 20 min drive

Restaurants

  • ‪Netherworld - ‬10 min walk
  • ‪BrewDog Fortitude Valley - ‬12 min walk
  • ‪The Tivoli - ‬9 min walk
  • ‪Agnes - ‬11 min walk
  • ‪Paddock Bar - ‬9 min walk

About this property

Best Western Gregory Terrace Brisbane

Family-friendly hotel with a coffee shop and an indoor pool
Best Western Gregory Terrace Brisbane offers 38 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

60-cm LCD televisions come with digital channels. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 38 guestrooms featuring refrigerators and LCD televisions. Rooms have private furnished balconies or patios. Digital programming along with iPod docking stations are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and an indoor pool. This hotel also features wireless internet access (surcharge), babysitting, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Best Western Gregory Terrace Brisbane has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 9:00 AM for a fee: AUD 10 for adults and AUD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-cm LCD TV with digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately AUD 10 for adults and AUD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Gregory Terrace Brisbane
Best Western Gregory Terrace Brisbane Hotel
Best Western Gregory Terrace Brisbane Spring Hill
Best Western Gregory Terrace Brisbane Hotel Spring Hill

Best Western Gregory Terrace Brisbane Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 273 out of 811 reviews
Rating 8 - Good. 338 out of 811 reviews
Rating 6 - Okay. 136 out of 811 reviews
Rating 4 - Poor. 44 out of 811 reviews
Rating 2 - Terrible. 20 out of 811 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Roberto

Travelled with partner
Disliked: Property conditions & facilities
Property looks neglected... Definitely not a 4 star hotel
Stayed 1 night in Sep 2021

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
This was my 2nd stay at the hotel. I was given a much better room this round with a fantastic view of the city- especially at night. Reception staff were very helpful and friendly and the ladies that cleaned the room did a good job. I choose this hotel because of it's proximity to where I needed to be. My only issue were the carpets- which needed a good steam clean or replacing. But overall i enjoyed my stay and it's a decent little hotel.
Stayed 6 nights in Aug 2021

2/10 Terrible

Mohammed Irfan

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This place is not safe at all, Someone at mid night entered into my room and stolen my personal items including the cards, and property manager find him on CCTV footage but i I haven’t got any help from him, at the end i suffered a lot, it’s all about the security system, which is not safe.
Stayed 1 night in Sep 2021

10/10 Excellent

david

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hwy and hospital
Stayed 1 night in Aug 2021

8/10 Good

Ferdinand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable Hotel
Not the best but for me it was fine. It was easy to find and on a main road. Room was large and reasonably clean but the carpets we're bit grubby. Staff were friendly and helpful. Location was ok as I needed something close to the hospital but really no shops or food places around, although to China Town it was just a 20min walk. If you Google- there are places to eat within walking distance. It clearly isn't 4 star but it served my purpose. Overall it was ok for a short stay and it wasn't pricey - I give it 6.8/10
Stayed 5 nights in Aug 2021

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was tidy
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean & tidy. Open & airy surroundings.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms and no noise from road or other rooms. Some of the fixtures and furniture were a little tired but it was very clean and comfortable and the staff were friendly and helpful
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
The bath/shower was filthy. Bath was black with scum and mould. Rooms were clean, sheets fresh but carpet was stained. Sorry, won’t be going back again.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was a nice size and comfy beds with good force on the shower. But.. one yellowing on the pillowcase, yellow stains on a towel, curtain hooks missing so curtains sagging hanging down, bath discoloured and cracks and dirty, hair ball in the corner, all needs rennovating and painting and repairing. Very disappointing.
Stayed 1 night in Jul 2021

8/10 Good

Heath

Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jun 2021

10/10 Excellent

Teagan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
I am absolutely appalled at the service at the Best Western Gregory Terrace. I arrived and my booking had been cancelled. I had no where else to stay and they could not accommodate me as they were fully booked. The manager was rude and I will never be going back there again.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Polite and helpful. Convenient location with free parking. Beautiful view and lovely room, the most comfortable bed I have ever slept in!!! Very clean. Price so reasonable, I couldn’t believe it as I would have paid double for a place of that standard. I never leave reviews but I was so impressed. Will definitely stay there again.
Stayed 3 nights in Jun 2021

6/10 Okay

Hannah

Stayed 3 nights in Jun 2021

6/10 Okay

Anthony

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfy bed
Stayed 1 night in Jun 2021

8/10 Good

Glenda

Stayed 1 night in Jun 2021

2/10 Terrible

Karen

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Stayed 4 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled and I started coughing as soon as I walked in to my room
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Pretty embarrassing setup.. staff are quite rude
Stayed 1 night in May 2021

8/10 Good

desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location.
gr8 stay..comfortable rooms.quiet location..20 min walk to city centre...
Stayed 1 night in May 2021