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Comfort Inn Cairns City

4.0 star property

Photo gallery for Comfort Inn Cairns City

2 outdoor pools
Restaurant
Property grounds
Reception
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
183-185 Lake St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Cairns Central Shopping Centre
    ‪12 min walk‬
  • Reef Fleet Terminal
    ‪18 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Room

In-room safe, rollaway beds, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View

Superior Room, Pool View

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard Triple Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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The price is NZ$234
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About the area

Cairns

A stay at Comfort Inn Cairns City places you in the heart of Cairns, within a 5-minute walk of Cairns Private Hospital and Cairns Esplanade. .This hotel is 0.3 mi (0.6 km) from Cairns Base Hospital and 0.6 mi (0.9 km) from Cairns Performing Arts Centre.

What's nearby

  • Cairns Esplanade - 3 min walk - 0.3 km
  • Cairns Base Hospital - 7 min walk - 0.6 km
  • Cairns Night Markets - 10 min walk - 0.9 km
  • Cairns Central Shopping Centre - 12 min walk - 1.1 km
  • Reef Fleet Terminal - 18 min walk - 1.6 km

Getting around

  • Cairns Station - 18 min walk
  • Cairns Intl. Airport (CNS) - 7 min drive

Restaurants

  • ‪Muddy's Cafe - ‬5 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬6 min walk
  • ‪Atrium - ‬7 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪CC's Bar & Grill - ‬5 min walk

About this property

Comfort Inn Cairns City

Hotel with 2 outdoor swimming pools, steps from Cairns Private Hospital
Comfort Inn Cairns City offers 53 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Comfort Inn Cairns City, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
Comfort Inn Cairns City has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 36.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 36.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Discovery
Discovery Cairns
Discovery Hotel Cairns
Cairns Discovery Hotel
Discovery Cairns Hotel Cairns
Comfort Inn Discovery Cairns Hotel
Comfort Inn Discovery Hotel
Comfort Inn Discovery Cairns
Comfort Inn Discovery
Comfort Inn Cairns City Hotel
Discovery Cairns Hotel
Comfort Inn Cairns City Motel
Comfort Inn Cairns City Hotel
Comfort Inn Cairns City Cairns
Comfort Inn Cairns City Hotel Cairns

Comfort Inn Cairns City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 127 out of 496 reviews
Rating 8 - Good. 224 out of 496 reviews
Rating 6 - Okay. 100 out of 496 reviews
Rating 4 - Poor. 31 out of 496 reviews
Rating 2 - Terrible. 14 out of 496 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay without any issues.
Stayed 1 night in Nov 2024

8/10 Good

Dave

Stayed 1 night in Nov 2024

8/10 Good

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite clean. Late check in wasn’t a problem. I liked my stay
Stayed 1 night in Nov 2024

6/10 Okay

Wilfred

Travelled with partner
Dont come here if you are a smoker. Unlike other Australian motels we stayed at, I was directed out to the street, no designated smoking area. Other than that the facilities were just ok.
Stayed 2 nights in Nov 2024

8/10 Good

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and a pleasure to deal with.
Stayed 1 night in Nov 2024

6/10 Okay

Christian

Stayed 1 night in Sep 2024

4/10 Poor

Ireenija

Disliked: Cleanliness, property conditions & facilities
Razz
It was an ok motel, old run down room but the bed was comfy
Stayed 1 night in Oct 2024

8/10 Good

Mr JOSEPH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Rik

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor.
Stayed 3 nights in Aug 2024

2/10 Terrible

Deb

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting for the amount of money per night.
Stayed 1 night in Sep 2024

8/10 Good

Greg

Stayed 1 night in Apr 2024

10/10 Excellent

Rosemary

Stayed 9 nights in Aug 2024

4/10 Poor

Roland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definately not value for money. No breakfast on site, would not recommend this site.
Stayed 2 nights in Aug 2024

8/10 Good

Gavin

Liked: Cleanliness
Overall not bad
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Extremely noisy
Stayed 1 night in Aug 2024

2/10 Terrible

vivek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run away!!! First off, this is not a hotel but a motel. Noisy, dirty, and lacking after hour support. When we arrived an incapacitated man laid blocking the entrance. No elevator, no 24 hr front office staff, the rooms are old and worn out and lack necessary amenities. There is no shower curtain or full glass door so water spews out during shower making the already disgusting room more disgusting. No mirror outside of the bathroom so one has to wait until every is done showering to use it as it fogs up. I don’t recall a bathroom door either. The housekeeping service is terrible and filthy. They keep refilling the soap/shampoo/conditioner when not needed like a robot but completely ignore cleaning the room. The room remained dirty every day (Cairns is beach/forest day trip location). The rooms are also very tight in space. When a/c was switched to heat one day, the whole floor became wet from condensation. All night long people (homeless) on the street keep yelling and screaming so one can’t sleep. There are streets on both sides of the motel is what I was told when I complained to front desk. I was told that there isn’t much they can do about it. They seemed to be well aware of all the issues I was mentioning. It was the worst part of our vacation.
Stayed 4 nights in Jul 2024

2/10 Terrible

Ezra

Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definetly stay again
Stayed 4 nights in Jul 2024

6/10 Okay

Tida

Stayed 2 nights in Jul 2024

8/10 Good

Gary

Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Would stay here again😊
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
We enjoyed our stay.
Stayed 4 nights in Jul 2024

8/10 Good

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024