Worst hotel ever!
Went to our private room and the door didn’t lock. Receptionist came up and checked it out and realized she couldn’t fix it, gave us the option to go to a dorm room instead. We chose a private room and paid extra for it. Figured we’d be just as good in the unlocked room as we would be in a shared dorm with who knows how many people. She assured us the handyman would come the next day, they didn’t it. How long has this room lock not work? It’s very obvious as soon as you close the door because the door mechanism on the side of door is pushed in and doesn’t pop out, I took pictures. At least the guest before us had the same issue, and I’m sure the guest after us will.
At check out they request you strip the bed, that was the thing that grossed us out (I took pictures for proof). Absolute disgusting. The mattress pad had body fluid stains in a few places, and the pillows were in worse condition. One of the pillows was brown stained. If you want guests to strip the beds make sure your bedding is in at least good condition.
Would never stay again or recommend to use this place
Checkout is 10AM, why do they close the female bathroom at 9AM to clean it? It definitely needed done but wait the extra hour to do so, you have people who want to use the bathroom
before checking out so had to wait for the cleaning to be done