Southern Cross Atrium Apartments

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, pool loungers
Microwave, stovetop, coffee/tea maker, electric kettle
In-room safe, iron/ironing board, free WiFi, bed sheets
Flat-screen TV
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Barbecue grill
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
3-11 Water Street, Cairns, QLD, 04870
  • Cairns Central Shopping Centre
    ‪1 min walk‬
  • Cairns Performing Arts Centre
    ‪6 min walk‬
  • The Cairns Museum
    ‪9 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

Standard Studio - Non Serviced

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio Pool view - Non Serviced

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Apartment, 1 Bedroom - Non Serviced

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Room One Bedroom - Non Serviced

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms - Non Serviced

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Deluxe Room Two Bedroom. - Non Serviced

  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Similar properties

About the area

Cairns

A stay at Southern Cross Atrium Apartments places you in the heart of Cairns, within a 15-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. .This aparthotel is 0.4 mi (0.7 km) from The Cultural Place and 0.4 mi (0.7 km) from Cairns Performing Arts Centre.

What's nearby

  • Cairns Central Shopping Centre - 1 min walk
  • Cairns Esplanade - 10 min walk
  • Esplanade Lagoon - 15 min walk
  • Cairns Marlin Marina - 18 min walk
  • Reef Fleet Terminal - 18 min walk

Getting around

  • Cairns Station - 5 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Food Court - Cairns Central - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪T2 Tea - ‬6 min walk
  • ‪Chezest - ‬4 min walk
  • ‪The Coffee Club - ‬3 min walk

About this property

Southern Cross Atrium Apartments

Aparthotel with 3 outdoor swimming pools, near Cairns Esplanade
Southern Cross Atrium Apartments offers 160 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Microwaves and rice cookers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 160 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages

English, Japanese

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Sunloungers
  • Sauna

Internet

  • Free WiFi
  • Free in-room WiFi has a 2-device limit

Parking and transport

  • Free covered self-parking on site
  • On-site parking includes off-street options
  • On-site car hire

Food and drink

  • Stovetop
  • Microwave
  • Toaster
  • Rice cooker
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided
  • Hairdryer

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony or patio
  • Barbecue
  • Picnic area

Laundry

  • Laundry service
  • Laundry facilities
  • Near coin laundry

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 140
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free local calls

Location highlights

  • Near a train station
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 160 rooms
  • 3 floors
  • 12 buildings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 300 per week

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reservation deposit is payable by credit card and is due within 7 days of booking the reservation.
Rooms that have king beds are zipped-kings that can be split into 2 single beds.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Southern Cross Atrium Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 623 out of 1518 reviews" "
Rating 8 - Good. 653 out of 1518 reviews" "
Rating 6 - Okay. 171 out of 1518 reviews" "
Rating 4 - Poor. 48 out of 1518 reviews" "
Rating 2 - Terrible. 23 out of 1518 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Niluka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It wasn't quiet at all
Stayed 5 nights in Oct 2024

10/10 Excellent

evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing pool area
Stayed 7 nights in Oct 2024

6/10 Okay

Romaine

Travelled with partner
Liked: Amenities
Good grounds and pools. Bathroom smelt. Had to make sure to keep bathroom door closed
Stayed 5 nights in Oct 2024

8/10 Good

jeremy

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

HELEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was clean, comfortable and everything I wanted was in walking distance
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was centrally located. The staff on reception were very helpful and you could book trips through them. The area around the apartment was immaculate as were the pools. We loved our stay and will return.
Stayed 7 nights in Sep 2024

10/10 Excellent

DEAN

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
For a budget hotel the property is excellent value. It may not be in the best area of Cairns but we felt completely safe and it is handy for the town and train station. The staff are friendly and check in is very easy. We stayed there for 2 nights with-a break in between, the first room was a bit tired looking but was clean with good facilities in the room. The second night the room was excellent and had obviously had a makeover although the shower pressure was very low. We would recommend as a value for money hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
The area was quiet, lovely pool and very close to amenities. There was only a little bit of noise when the train went past but that wasn’t through the night so not a problem. Pool could have done with some umbrellas to provide some shade as not really any natural shade throughout the day. The staff were a little rude, when reporting an issue with the TV I was met with a little attitude from a staff member. But other than that the place itself was perfect.
Stayed 6 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very happy. Just a bit surprised toilet near pool closed when people swimming.
Stayed 7 nights in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
I liked the excellent swimming pool, the flow through air, the cleanness of the apartment. Could be a bit noisy if people come in late.
Stayed 7 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 6 nights in Aug 2024

6/10 Okay

dima

Liked: Cleanliness, amenities
Overall not bad,the only problem was that the walls are thin you can hear neighbours,also smoking neighbours wasn’t pleasant,kitchen a little bit small,but sauna was excellent.
Stayed 14 nights in Aug 2024

10/10 Excellent

Celeste

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, property conditions & facilities
The apartment was way too noisy, Office works was on the other side of wall. trucks/containers coming in at 6 am most week days. housekeeping never gave us sugar or soap (wednesday they came and changed sheet made bed) BUT NO more soap or sugar, tea, coffee, etc had to get our own.
Stayed 7 nights in Aug 2024

6/10 Okay

ALEXANDER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like the Tradies getting up early and starting their Utes at 5am or the garbage truck just outside the window, was on the 2nd story room, next time will ask for ground floor apartment, but all good!
Stayed 7 nights in Aug 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
The rubbish collection on the property with large metal waste bins is very loud and in the early hours. Our room was right where the large truck made as much noise as possible.
Stayed 10 nights in Aug 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exactly what we needed for our stay in Cairns. Great sized unit that felt like home away from home. Right next door to Cairns Central Shopping Centre and railway station. Easy walk to esplanade.
Stayed 4 nights in Aug 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was lovely and fairly spacious. Bed was comfortable and there was a balcony with table and chairs so nice area to chill. Pool areas were nice. Couldn't find a bin for recycling and it appeared everyone was putting theirs in general waste bin for landfill.
Stayed 3 nights in Aug 2024

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 6 nights in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Not happy with stairs only access as we were on the second floor.
Stayed 7 nights in Jul 2024

8/10 Good

MARIA

Liked: Cleanliness, property conditions & facilities
I was happy with our stay at Southern Cross Atrium. Loved the location.
Stayed 9 nights in Jul 2024

10/10 Excellent

Gene

Liked: Cleanliness, room comfort
A very comfortable place top stay.
The apartment I had was clean and of reasonable size.It was fully contained - laundry, full size refrigerator, oven, good smart TV, etc. The only complaint is the design of the buildings. Every window & balcony looks directly into an other apartment's window & balcony. The pool view apartments have a bigger gap between the apartments. About a 1 minute walk to Cairns Central shopping complex, 10 minutes to the waterfront, 5 minutes to Rusty's Market and 8 minutes to the Night Market. The waterfront dining is about 12 minutes away walking.
Stayed 10 nights in Jul 2024

8/10 Good

steven daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room with balcony overlooking pool. They were a bit reluctant to give us new towels and bed sheets after 6 days out of our 11 day stay. Overall though enjoyable
Stayed 11 nights in Jul 2024