Southern Cross Atrium Apartments

4.0 star property

Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, pool loungers
In-room safe, iron/ironing board, free WiFi, bed sheets
Flat-screen TV
Microwave, stovetop, coffee/tea maker, electric kettle
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Barbecue grill
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
3-11 Water Street, Cairns, QLD, 04870
  • Cairns Central Shopping Centre
    ‪1 min walk‬
  • Cairns Esplanade
    ‪10 min walk‬
  • Cairns Marlin Marina
    ‪18 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

Standard Studio - Non Serviced

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio Pool view - Non Serviced

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Apartment, 1 Bedroom - Non Serviced

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Room One Bedroom - Non Serviced

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms - Non Serviced

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Deluxe Room Two Bedroom. - Non Serviced

  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Similar properties

About the area

Cairns

With a stay at Southern Cross Atrium Apartments, you'll be centrally located in Cairns, steps from Cairns Central Shopping Centre and 10 minutes by foot from Cairns Esplanade. .This aparthotel is 0.9 mi (1.4 km) from Reef Fleet Terminal and 1.1 mi (1.8 km) from Cairns Marlin Marina.

What's nearby

  • Cairns Central Shopping Centre - 1 min walk - 0.1 km
  • Cairns Esplanade - 10 min walk - 0.9 km
  • Reef Hotel Casino - 17 min walk - 1.5 km
  • Cairns Marlin Marina - 18 min walk - 1.5 km
  • Reef Fleet Terminal - 18 min walk - 1.5 km

Getting around

  • Cairns Station - 5 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Food Court - Cairns Central - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪T2 Tea - ‬6 min walk
  • ‪Chezest - ‬4 min walk
  • ‪The Coffee Club - ‬3 min walk

About this property

Southern Cross Atrium Apartments

Aparthotel with 3 outdoor swimming pools, steps from Cairns Central Shopping Centre
Southern Cross Atrium Apartments offers 160 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Microwaves and rice cookers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 160 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages

English, Japanese

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transport

  • Car hire
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Rice cooker
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 buildings
  • 160 units
  • 3 floors
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 300 per week

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reservation deposit is payable by credit card and is due within 7 days of booking the reservation.
Rooms that have king beds are zipped-kings that can be split into 2 single beds.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Southern Cross Atrium Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 636 out of 1532 reviews
Rating 8 - Good. 654 out of 1532 reviews
Rating 6 - Okay. 171 out of 1532 reviews
Rating 4 - Poor. 48 out of 1532 reviews
Rating 2 - Terrible. 23 out of 1532 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
The staff are always very friendly and helpful. Great location and every imaginable convenience within walking diatance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dayan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

colin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All of the above, it was a great holiday
Stayed 7 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, property conditions & facilities
Everything was lovely except the stairs.There is no lift.
Stayed 6 nights in Nov 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location for walking downtown.
Stayed 3 nights in Nov 2024

10/10 Excellent

Novalija

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good 👍
Stayed 10 nights in Oct 2024

10/10 Excellent

Bianca

Liked: Cleanliness, property conditions & facilities
A good, simple and clean place to stay if you are out and about, and need a place to rest after a busy day.
Stayed 3 nights in Nov 2024

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, amenities
It was very close to shopping center and about a 15 minute walk to the the waterfront. Very walkable area and close to restaurents. Cost to airport was about $20 using Uber. It was a bit older property but still met our needs of doing laundry and walking around Cairns to go on tours.
Stayed 3 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, room comfort
Value for Money
Handy to Cairns Central for all shopping needs. Not near the water (but we didn’t pay for the view). Three stories with no lifts. Ask for the ground floor if stairs are not your thing (32 steps to the top floor!).
Stayed 5 nights in Oct 2024

10/10 Excellent

Niluka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It wasn't quiet at all
Stayed 5 nights in Oct 2024

10/10 Excellent

evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing pool area
Stayed 7 nights in Oct 2024

6/10 Okay

Romaine

Travelled with partner
Liked: Amenities
Good grounds and pools. Bathroom smelt. Had to make sure to keep bathroom door closed
Stayed 5 nights in Oct 2024

8/10 Good

jeremy

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

HELEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was clean, comfortable and everything I wanted was in walking distance
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was centrally located. The staff on reception were very helpful and you could book trips through them. The area around the apartment was immaculate as were the pools. We loved our stay and will return.
Stayed 7 nights in Sep 2024

10/10 Excellent

DEAN

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
For a budget hotel the property is excellent value. It may not be in the best area of Cairns but we felt completely safe and it is handy for the town and train station. The staff are friendly and check in is very easy. We stayed there for 2 nights with-a break in between, the first room was a bit tired looking but was clean with good facilities in the room. The second night the room was excellent and had obviously had a makeover although the shower pressure was very low. We would recommend as a value for money hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
The area was quiet, lovely pool and very close to amenities. There was only a little bit of noise when the train went past but that wasn’t through the night so not a problem. Pool could have done with some umbrellas to provide some shade as not really any natural shade throughout the day. The staff were a little rude, when reporting an issue with the TV I was met with a little attitude from a staff member. But other than that the place itself was perfect.
Stayed 6 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very happy. Just a bit surprised toilet near pool closed when people swimming.
Stayed 7 nights in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
I liked the excellent swimming pool, the flow through air, the cleanness of the apartment. Could be a bit noisy if people come in late.
Stayed 7 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 6 nights in Aug 2024

6/10 Okay

dima

Liked: Cleanliness, amenities
Overall not bad,the only problem was that the walls are thin you can hear neighbours,also smoking neighbours wasn’t pleasant,kitchen a little bit small,but sauna was excellent.
Stayed 14 nights in Aug 2024

10/10 Excellent

Celeste

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, property conditions & facilities
The apartment was way too noisy, Office works was on the other side of wall. trucks/containers coming in at 6 am most week days. housekeeping never gave us sugar or soap (wednesday they came and changed sheet made bed) BUT NO more soap or sugar, tea, coffee, etc had to get our own.
Stayed 7 nights in Aug 2024