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Pousada Serena

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pousada Serena

Front of property
Billiards
Game room
Courtyard
Twin Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Free WiFi
  • Parking included

Explore the area

Map
Avenida Frei Orestes Girard, 2169, Campos do Jordão, SP, 12460000
  • Araucaria Chocolate Factory
    11 min walk
  • Saint John Monastery
    17 min walk
  • Ceza's Restaurante
    1 min walk
  • Emílio Ribas (Abernéssia) Station
    11 min walk

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, free WiFi, bed sheets

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Twin Room

1 bedroom, free WiFi, bed sheets

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Pousada Campos de Paiva

Breakfast included
Parking included
Free WiFi
24/7 front desk
4.4 out of 5, Excellent, (107)
The price is NZ$42
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Pousada Campos de Paiva

About the area

Campos do Jordão

Located in Campos do Jordão (Jardim Andira), Pousada Serena is within a 15-minute walk of Araucaria Chocolate Factory and Casa da Xilogravura. .This pousada is 0.9 mi (1.4 km) from Saint John Monastery and 1.1 mi (1.8 km) from Vale Encantado.
View more Pousadas in Campos do JordãoOpens in a new window

What's nearby

  • Campos do Jordão Convention Center - 3 min drive
  • Centro Universitário Senac - Campos do Jordão - 4 min drive
  • Capivari Park - 4 min drive
  • Ducha de Prata - 5 min drive
  • Elephant Hill Viewpoint - 7 min drive

Getting around

  • Emílio Ribas (Abernéssia) Station - 11 min walk
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 107 min drive

Restaurants

  • ‪DonaBella Casa de Delícias - ‬2 min walk
  • ‪La Bella Itália di Nonna Mimi - ‬4 min walk
  • ‪Milili Doces - ‬8 min walk
  • ‪Churrascaria Querenca da Serra - ‬5 min walk
  • ‪Lanchonete Bar Bom Petisco - ‬7 min walk

About this property

Pousada Serena

Campos do Jordão pousada in Jardim Andira with free breakfast and a 24-hour front desk
Pousada Serena offers 10 accommodations. This Campos do Jordão pousada provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Make use of convenient amenities, which include complimentary wireless internet access and a fireplace in the lobby.
Take advantage of the pousada's room service. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.
Room service is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM
  • Room service available

Things to do

  • Billiards/pool table

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Serena Campos do Jordão
Serena Campos do Jordão
Pousada Serena Campos do Jordao
Serena Campos do Jordao
Serena Brazil Campos Do Jordao
Pousada Serena Pousada (Brazil)
Pousada Serena Campos do Jordão
Pousada Serena Pousada (Brazil) Campos do Jordão

Pousada Serena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 119 reviews" "
Rating 8 - Good. 49 out of 119 reviews" "
Rating 6 - Okay. 9 out of 119 reviews" "
Rating 4 - Poor. 5 out of 119 reviews" "
Rating 2 - Terrible. 3 out of 119 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Erenilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

APARECIDA

Stayed 1 night in Dec 2023

8/10 Good

Giovane De

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa a experiência
Stayed 1 night in Dec 2023

10/10 Excellent

Paulo

Stayed 2 nights in Nov 2023

10/10 Excellent

Valdir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada bem localizada, ótimo estacionamento e recepção. Quarto amplo, arejado, limpo e confortável. Bom café da manhã. Ótimo custo benefício. Gostei da pousada.
Stayed 2 nights in Nov 2023

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa.
Muito boa.
Stayed 1 night in Nov 2023

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propriedade com possiblidade de doença (dengue)
Condições péssimas, me colocaram em um quarto sem ventilação, sem ventilador e sem ar condicionado,somente 1 janela virada para um rio. Quarto com muitos mosquitos e nele peguei dengue e estou sofrendo até agora, não aproveitei a viagem.
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção de hospedagem em Campos do Jordão
Pousada boa, bem localizada, com quartos que atendem bem. Quarto pequeno, mas com tudo necessário para uma boa hospedagem, cama confortável e chuveiro quente com boa quantidade de água. Café da manhã muito bom!! Boa variedade, e tudo muito saboroso!
Stayed 2 nights in Aug 2023

10/10 Excellent

Bruna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente café da manhã. E relação custo benefício tbm. Muito bem localizado
Stayed 1 night in Aug 2023

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito do atendimento de todos. A Pousada é simples mas ao msm tempo aconchegante. Café da manhã com boa variedade. Tudo quentinho e gostoso. Limpeza ok, só os tapetes do quarto não achei mto limpo. No geral gostei da estadia.
Stayed 2 nights in Jul 2023

8/10 Good

Mais Márcia de

Liked: Cleanliness, staff & service, property conditions & facilities
Local aconchegante, recepção maravilhosa, acomodação otima e um delicioso café da manhã. Facil acesso. Voltarei.
Stayed 1 night in Jul 2023

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Uma vez para nunca mais voltar! 1a. e última vez!
Atendimento péssimo! Fui recebida por um rapaz de ascendência japonesa que falou comigo de forma ríspida e monossilábica. Foi muito desagradável, ele não me falava sobre o hotel, ele apenas dava ordens. O café da manhã era por agendamento e a pousada não estava cheia. Cheguei no sábado às 17horas e esse rapaz me disse que deveríamos deixar a pousada no domingo no máximo às 12horas pois a pousada iria fechar! Isso mesmo, "fechar"! Em um tom mandatório e ríspido! Como estava em uma viagem de casal não quis estragar meu final de semana, mas nunca mais voltarei. As pessoas da arrumação e do café foram ótimas, mas o atendente é de desanimar. Foi a primeira e última vez!
Stayed 1 night in Jun 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Adrina

Liked: Cleanliness, property conditions & facilities
Gostei
Stayed 1 night in May 2023

10/10 Excellent

RAFAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização, fomos super bem recebidos. O quarto é ótimo, a estrutura muito boa. Cama limpa, quarto limpo, banheiro limpo. O chuveiro funcionou e aqueceu normalmente mesmo com o frio de -5 que fazia. O café da manhã é ótimo.
Stayed 1 night in May 2023

10/10 Excellent

Vildomar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Patricia

Stayed 2 nights in Apr 2023

10/10 Excellent

Raphael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otima pousada, pessoal muito educado...

6/10 Okay

João

Liked: Cleanliness, staff & service
Razoável
Stayed 2 nights in Apr 2023

10/10 Excellent

Tobias

Stayed 1 night in Apr 2023

10/10 Excellent

Claudinei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional
Foi excepicional desde a entrada até a nossa saída, recepção, café da manhã, limpeza do quarto, cordialidade dos donos.
Stayed 3 nights in Feb 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Rede de internet não funcionava no quarto. Pousada indicada para uma passagem rápida pela cidade quando não há tantas opções de estadias disponível pela cidade. O atendimento pelos funcionários são bons, porem pelo dono deve melhora mais a recepção com seus clientes.
Stayed 1 night in Dec 2022

2/10 Terrible

Gabriel

Stayed 2 nights in Jan 2023