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Omni La Costa Resort & Spa Carlsbad

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Omni La Costa Resort & Spa Carlsbad

8 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Junior Studio Suite, 2 Queen Beds
Exterior
Exterior
Courtyard

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2100 Costa Del Mar Road, Carlsbad, CA, 92009
  • La Costa Golf Courses - North and South
    13 min walk
  • Aviara Golf Club
    4 min drive
  • San Diego Botanic Garden
    5 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar)
    8 min drive

Room options

View all photos for Room, 1 King Bed (Golf View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Golf View)

  • 46 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Golf View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Golf View)

  • 46 sq m
  • Golf view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Resort)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Resort)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Resort)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Resort)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 King Bed

Deluxe Villa, 1 King Bed

Deluxe Villa, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Resort)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Resort)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa, 2 Queen Beds

Deluxe Villa, 2 Queen Beds

Deluxe Villa, 2 Queen Beds

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Villa, 1 King Bed (Studio)

Premier Villa, 1 King Bed (Studio)

Premier Villa, 1 King Bed (Studio)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 King Bed (Studio)

Deluxe Villa, 1 King Bed (Studio)

Deluxe Villa, 1 King Bed (Studio)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 2 Bedrooms (2 King Beds, Petite Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 2 Bedrooms (2 King Beds, Petite Suite)

  • 137 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Villa, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Premier Villa, 2 Bedrooms

  • 167 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Villa, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Premier Villa, 1 Bedroom

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom (Petite Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 1 Bedroom (Petite Suite)

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Villa, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Villa, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (1 King and 2 Queens)

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite (1 King and 2 Queens)

  • 107 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

View all photos for Premier Villa, 2 Queen Beds

Premier Villa, 2 Queen Beds

Premier Villa, 2 Queen Beds

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa, 1 Bedroom (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 1 Bedroom (1 King Bed)

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Villa, 2 Bedrooms (Petite Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Premier Villa, 2 Bedrooms (Petite Suite)

  • 137 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Villa, 2 Bedrooms (2 King Beds)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 2 Bedrooms (2 King Beds)

  • 167 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Villa, 2 Bedrooms (1 King Bed & 2 Queens)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 2 Bedrooms (1 King Bed & 2 Queens)

  • 167 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Villa, 1 King Bed (Petite Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Premier Villa, 1 King Bed (Petite Suite)

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom (2 Queen Beds)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 1 Bedroom (2 Queen Beds)

  • 111 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Studio Suite, 2 Queen Beds

Junior Studio Suite, 2 Queen Beds

Junior Studio Suite, 2 Queen Beds

  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (1 King Bed)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Resort)

Suite, 2 Queen Beds (Resort)

Suite, 2 Queen Beds (Resort)

  • 79 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Carlsbad

Located in Carlsbad (La Costa), Omni La Costa Resort & Spa Carlsbad is within a 10-minute drive of Moonlight State Beach and Carlsbad Premium Outlets. .This family-friendly resort is 4.3 mi (7 km) from LEGOLAND® California and 4.6 mi (7.4 km) from Flower Fields of Carlsbad.
View more Resorts in CarlsbadOpens in a new window

What's nearby

  • La Costa Golf Courses - North and South - 13 min walk
  • Aviara Golf Club - 4 min drive
  • Carlsbad Premium Outlets - 7 min drive
  • Flower Fields of Carlsbad - 8 min drive
  • LEGOLAND® California - 9 min drive

Getting around

  • Carlsbad Poinsettia Station - 11 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar) - 8 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Cinépolis Luxury Cinemas - ‬3 min drive
  • ‪Valerie's Taco Shop - ‬2 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Shake Shack - ‬14 min walk

About this property

Omni La Costa Resort & Spa Carlsbad

Tuscan-style Carlsbad resort in La Costa with 4 restaurants
Omni La Costa Resort & Spa Carlsbad offers 607 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club, a spa tub, and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 21 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 43 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 607 air-conditioned rooms featuring MP3 docking stations and DVD players. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 8 outdoor swimming pools. This Tuscan-style resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite at Bar Traza, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 2 bars/lounges or 4 poolside bars. Cooked-to-order breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Carlsbad? This resort has 110000 square feet (10219 square meters) of space consisting of a conference center and 46 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Bar Traza - Overlooking the golf course, this bar serves brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Edge Bar - Onsite bar. Open daily.
Bobs Steak and Chop House - This steakhouse specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open select days.
Marketplace - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
VUE - Overlooking the golf course, this café serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 40 per day; includes in/out privileges)
  • Secured valet parking on site (USD 65 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11 AM: USD 35-59 for adults and USD 15-24 for children
  • 4 restaurants and 2 coffee shops
  • 4 poolside bars and 2 bars/lounges
  • Room service available

Restaurants on site

  • Bar Traza
  • Edge Bar
  • Bobs Steak and Chop House
  • Marketplace
  • VUE

Things to do

  • 8 outdoor pools
  • 12 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Golf course
  • Golf driving range
  • Lifeguards on-site
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free cots/infant beds
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (110000 square feet of space)
  • Meeting rooms - 46

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 43 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Magnifying mirror
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • DVD player
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Streaming services
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day
  • Resort fee: USD 50.94 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Health club access
  • In-room coffee
  • Phone calls
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 35 to 59 for adults, and USD 15 to 24 for children
  • Secured self parking fee: USD 40 per day (in/out privileges)
  • Secured valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 21 years old are not allowed in the swimming pool, and guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Costa Resort
Omni Costa
Omni Costa Carlsbad
Omni Costa Resort
Omni Costa Resort Carlsbad
La Costa Carlsbad
La Costa Hotel Carlsbad
La Costa Resort And Spa
Omni La Costa Resort Spa
Omni La Costa Resort Spa
Omni Costa & Carlsbad Carlsbad
Omni La Costa Resort Spa Carlsbad
Omni La Costa Resort & Spa Carlsbad Resort
Omni La Costa Resort & Spa Carlsbad Carlsbad
Omni La Costa Resort & Spa Carlsbad Resort Carlsbad

Omni La Costa Resort & Spa Carlsbad Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 525 out of 1001 reviews" "
Rating 8 - Good. 202 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 82 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was roomy and very comfortable. Large bathtub and separate shower. The safe was not working. Did not order room service. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Niki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool. Lots of slide options for kids. Kid friendly. Room are spacious
Stayed 1 night in Sep 2024

8/10 Good

vishal

Liked: Cleanliness, property conditions & facilities
Sports facilities are great. Not as welcoming at pool, golf pro shop, or cafe. Tennis shop and the reptile show had great service/offered an amazing experience for all
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 3 nights in Aug 2024

2/10 Terrible

ian, tolleson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Noel

Travelled with family and small children
Honestly, I was disappointed in my stay at Omni La Costa. It just is not up to the standard that it used to be. The bed was extremely uncomfortable for a 4-star hotel. The level of service and amenities is not up to a 4-star hotel standard. Also...beware that they will charge you $58 per night for valet automatically. Then if you decide to self-park for $40 per night (which you pay upon each exit), you will have to call in to correct your bill and remove the valet charge. This means that you have to ASK to not be double-billed for parking. $40 for self-parking for a suburban located hotel is an astronomical price. It's not a space-constrained urban hotel which would justify the cost. Note that this is ON TOP OF a $45 "resort fee". Will not stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely go back.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet elegant and the staff was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Jaleh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best resorts in southern california
Stayed 2 nights in Aug 2024

2/10 Terrible

Paige

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
When we arrived we were told there was an issue with their system transferring our reservation from their PMB into their system. We waited over 45 minutss. After this time we were told that the mistake resulted in they had no rooms for us. After going online and seeing rooms available she magically found 1 king bed room (we had booked a 2 bed suite) but had no rooms for our next night. When i showed her online showed they had rooms she magically found a room the next night but id have to move out of my room at 11 and check back in to a new room the next day and have no room for 5 hours. After two hours of this and being lied to by management we left and will never come back. This would habe been our 5th stay at the property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel, and I must say, it exceeded my expectations in every way. The experience was truly top-notch. In addition to the cleanliness, the hotel's facilities were impressive. The dining options were excellent, with a wide variety of delicious dishes served in a clean and inviting setting. The staff across the hotel were consistently friendly, professional, and eager to assist with any request. Overall, if you're looking for a hotel that offers top-notch service and an exceptionally clean environment, this place is a fantastic choice.
Stayed 2 nights in Aug 2024

2/10 Terrible

Aiden

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you ask me, this hotel is NOT worth your money. I stayed one night with my family and played golf at the site. 1. severely overpriced - hotel room was ok. Clean, Had things I needed, but quite small and nothing special about it. It's not worth well over $500 though. - They charged me $380 for a round of golf. Yet I wasn't even allowed to go on the fairway with my cart except 3 holes. I'll explain below more. 2. Finding the proper building to check in - Their property is quite large with scattered villas and other buildings. There was no sign visible from my direction that points to front desk. So I looped around here and there and then found the sign pointing to front desk and lobby. Well it was facing the opposite way of the street that people enter. No wonder I couldn't find it. Such a simple thing to make it right but well.. I don't know what to say. When I complained about it to valet boys and front desk, they didn't admit it but I could tell they already got more than enough complaints. 3. Check in - check in was at 4pm. So I arrived 30 minutes before. The room wasn't even cleaned. They checked me in 4:15pm. 4pm is already quite late check in and they can't even make it in time. Shame on them. 4. golf - They claim world class golf course. Well the course was managed well. Staff were nice enough. - For the price I paid, I expect more convenience and less disappointments. Only after they checked me in and gave me a cart, they told me no cart's allowed on fairway.
Stayed 1 night in Aug 2024

10/10 Excellent

Eli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Tom

Liked: Room comfort
Upgrade was a downgrade.
We booked at King resort room. We were “upgraded”, but ended up in the worst location in the resort.
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the property, amazing views and staff. Fun pool area with water slides for all ages. My family and I had an amazing 5 night stay. Definitely looking forward to going back! Thank you for an amazing vacation!
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Omni Resort. It was sad to leave after the three days we stayed there. The staff has been great. From the check in, to the pool, kids club and the market place. Sienna who worked there several days when we ate at the Market was so attentive and friendly and made a clear difference. Room was nice and clean and the overall resort and amenities were great. 5/5 stars from us !!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my trip and stay at the Omni
Stayed 1 night in Aug 2024

4/10 Poor

Barry

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced rooms were dated and musty. Not what it used to be years ago! Service was lackluster at best.
Stayed 4 nights in Jul 2024

10/10 Excellent

chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Eva

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024