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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Lobby sitting area
Lobby sitting area
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    ‪3 min drive‬
  • North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • Sesame Place San Diego
    ‪6 min drive‬
  • San Diego, CA (SDM-Brown Field Municipal)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Comfort Inn Chula Vista San Diego South

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Breakfast included
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3.9 out of 5, Good, (1006)
The price is NZ$264
for 1 room
includes taxes & fees
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About the area

Chula Vista

Located in Chula Vista (Otay), Best Western Chula Vista/Otay Valley Hotel is within a 5-minute drive of Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center. .This hotel is 2.6 mi (4.2 km) from North Island Credit Union Amphitheatre and 4.3 mi (6.9 km) from Las Americas Premium Outlets.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 3 min drive
  • North Island Credit Union Amphitheatre - 5 min drive
  • Las Americas Premium Outlets - 6 min drive
  • Sesame Place San Diego - 6 min drive
  • San Ysidro Border Crossing - 6 min drive

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Renovated entire property – January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 550 out of 1319 reviews" "
Rating 8 - Good. 307 out of 1319 reviews" "
Rating 6 - Okay. 204 out of 1319 reviews" "
Rating 4 - Poor. 140 out of 1319 reviews" "
Rating 2 - Terrible. 118 out of 1319 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Mayra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We’ve stayed here other times and never had it been this dirty. There was dead bugs on the wall and the shower wasn’t working I had to use only cold water. Also I don’t know why but there were staples all over the walls
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad reception treatment
service at reception was disrespectful
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was nice to stay there.
Stayed 1 night in Oct 2024

4/10 Poor

Heddy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Stay - Not Worth the Price
I recently stayed at this hotel, unfortunately, it didn't meet my expectations. The room looked nothing like the pictures online - it's outdated and needs renovation. Specifically: - Closet door was broken and couldn't be opened - Room decor and amenities were old and worn However, one redeeming quality was the complimentary breakfast served in the lobby.
Stayed 1 night in Jul 2024

10/10 Excellent

JESUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex. Food supervisor was awesome with his detail for customer satisfaction. Front desk was also very courteous and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Evelyn M.

Travelled with family
Liked: Staff & service
Variety breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Javier

Stayed 1 night in Oct 2024

10/10 Excellent

Maraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Hotel was clean and quiet, friendly staff, the front desk worker was so sweet & let me check in early. Free breakfast. Had a great experience.
Stayed 1 night in Oct 2024

6/10 Okay

Jesus

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Too much noise and room was dirty
Stayed 2 nights in Oct 2024

10/10 Excellent

Heriberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
great stay
Stayed 1 night in Oct 2024

8/10 Good

MANUEL, LAREDO

Stayed 27 nights in Sep 2024

10/10 Excellent

Ricky Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it, thanks
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Ádrian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Aug 2024

4/10 Poor

magally

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I found cockroaches in my room
Stayed 1 night in Oct 2024

4/10 Poor

Kellie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not worth the money
We checked in around 830 pm the gentleman processed our room quickly then upon arrival to our room it was very outdated, the faucet in the bath was falling apart and rusted. The room looked like the last time someone updated it was 15 yrs ago.
Stayed 1 night in Oct 2024

10/10 Excellent

Leland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and the staff, especially the front desk staff, were the best part. Highly personable and friendly, very accommodating as we arrived much earlier than check-in. They let us safely leave our bags with them and recommended local breakfast/brunch spots while they saw what they could do about getting a room as early as possible. And they did! We arrived at like 10am and figured we would just hang out and explore until maybe 3pm at the earliest, but he found us a great room ready by 12! Highly recommended if staying in Chula Vista/National city area!
Stayed 2 nights in Aug 2024

8/10 Good

Jorge

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Angeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff kind
Friendly staff, very good everybody, great breakfast,
Stayed 1 night in Oct 2024

6/10 Okay

Karla Montes de

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Liked: Staff & service
Its just an older property that need a make over. Plus the highway noise on the freeway 150' away is loud
Stayed 1 night in Oct 2024