With a stay at Portola Hotel & Spa at Monterey Bay, you'll be centrally located in Monterey, just a 4-minute walk from Fisherman's Wharf and 15 minutes by foot from Cannery Row. .This spa resort is 0.9 mi (1.5 km) from Monterey Bay and 1.6 mi (2.6 km) from Monterey Bay Aquarium.
Pet-friendly resort with 2 restaurants connected to the convention center in Monterey
Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Recreational amenities at the resort include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s). Services include massages.
Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. This resort also features wireless internet access (surcharge), concierge services, and shopping on site.
Satisfy your appetite at Jacks Monterey, one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Jacks Monterey - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Peter B's Brewpub - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 9.95 per night)
Parking and public transport
Secured self parking on site (USD 29.04 per night; includes in/out privileges)
Secured valet parking on site (USD 37.17 per night; includes in/out privileges)
Electric car charging station on site
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
On-site parking options include a garage
Food and drink
Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 8-20 for adults and USD 5-10 for children
2 restaurants
2 bars/lounges
Restaurants on site
Jacks Monterey
Peter B's Brewpub
Things to do
Bike rentals
Fitness centre
Full-service spa
Outdoor pool
Shopping
Family friendly
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Conveniences
ATM/banking services
Banquet hall
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Concierge services
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Outdoors
Pool sunloungers
Terrace
Spa
Couples treatment room(s)
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Grab bar near toilet
Handrails in stairwells
In-room accessibility
Low-height worktop and sink
Pool hoist on site
Raised toilet seat
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
Renovated entire property – December 2020
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Free cots/infant beds
Heating
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Bathroom
Bathrobes
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
42-inch LCD TV
TV channels
Films for purchase
Food and drink
Coffee/tea maker
Fridge
More
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Renovations and closures
The following facilities or services will be unavailable from February 10 2025 to June 30 2025 (dates subject to change):
One of the bars/lounges
One of the dining venues
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 58.18 per accommodation, per night (maximum USD 150 per stay), plus a deposit of USD 58.18 per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 58.18 per stay
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
Secured self parking fee: USD 29.04 per night (in/out privileges)
Secured valet parking fee: USD 37.17 per night (in/out privileges)
Pet deposit: USD 58.18 per night
Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: USD 58.18 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Portola
Monterey Bay Portola Hotel
Portola Hotel
Portola Hotel Monterey Bay
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Monterey Bay
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey
Portola Hotel & Spa at Monterey Bay Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Overall great hotel. Beautiful, friendly staff, clean and walkable to restaurants and shops.
Dr. Jason
Stayed 2 nights in Dec 2024
10/10 Excellent
CANDACE
9 Dec 2024
Liked: Cleanliness
The restaurant and gym were great on site. Also, being very close to the aquarium and downtown was a treat for the kids! Overall great stay with the family.