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Novotel Hanoi Thai Ha

5.0 star property

Photo gallery for Novotel Hanoi Thai Ha

Exterior
Executive Apartment, 1 Double Bed
Deluxe Studio, 1 King Bed
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Breakfast available
  • Parking included

Explore the area

Map
2 Thai Ha Street, Dong Da District, Hanoi, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪6 min drive‬
  • Hoan Kiem Lake
    ‪6 min drive‬
  • Hanoi Old Town Night Market
    ‪6 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Executive Apartment, 1 Double Bed

Executive Apartment, 1 Double Bed

Executive Apartment, 1 Double Bed

  • 59 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 King Bed with Sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Apartment, 1 King Bed with Sofa

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Apartment, 2 Single Beds

Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Executive Apartment, 2 Single Beds

  • 72 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Studio, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Studio, 2 Single Beds

  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Novotel Suites Hanoi

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (202)
The price is NZ$198
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Novotel Suites Hanoi

About the area

Hanoi

With a stay at Novotel Hanoi Thai Ha, you'll be centrally located in Hanoi, a 5-minute drive from Ho Chi Minh Mausoleum and 6 minutes from Hoan Kiem Lake. .This family-friendly hotel is 3 mi (4.9 km) from St. Joseph's Cathedral of Hanoi and 3.3 mi (5.3 km) from Hanoi Opera House.

What's nearby

  • Ho Chi Minh Mausoleum - 5 min drive - 4.3 km
  • Train Street - 5 min drive - 3.7 km
  • St. Joseph's Cathedral of Hanoi - 6 min drive - 4.9 km
  • Hoan Kiem Lake - 6 min drive - 5.3 km
  • Hanoi Old Town Night Market - 6 min drive - 6.0 km

Getting around

  • Hanoi Railway Station - 14 min drive
  • Ga Hà Đông Station - 30 min drive
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Coffee House - Số 1 Thái Hà - ‬1 min walk
  • ‪Nhất Ly - ‬2 min walk
  • ‪Miến Lươn Đồng - Thái Hà - ‬3 min walk
  • ‪McDonald's 麦当劳 - ‬2 min walk
  • ‪Cộng Cà Phê - Thái Hà - ‬2 min walk

About this property

Novotel Hanoi Thai Ha

Luxury hotel with a full-service spa and a fitness center
Novotel Hanoi Thai Ha offers 343 air-conditioned accommodations with minibars and safes. 46-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
Make yourself at home in one of the 343 air-conditioned rooms featuring refrigerators and minibars. 46-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 2303 square feet (214 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Food Exchange - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Gourmet Bar - This lobby lounge serves breakfast and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; VND 396,900 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 2,303 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 981750.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 396900 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)

Novotel Hanoi Thai Ha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 65 reviews
Rating 8 - Good. 17 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are grateful that Novotel was our comfort zone when we traveled to Hanoi. Staff was kind, eager to help, and approachable. Eventhough Staff was having a hard time speaking English they tried their Best to accommodate you. It was a very convenient location. We felt safe and comfortable staying into this hotel. However, if you go for a tour check the tour agency first because this is away from old quarter. Overall, thank you Novotel Hanoi for the great assistance while we enjoyed our holidays.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alvin

Stayed 3 nights in Dec 2024

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Raja Azwan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel.
Great new hotel if you need to be staying in the Thai Ha area of Hanoi
Stayed 3 nights in Nov 2024

10/10 Excellent

Aviv

Stayed 1 night in Oct 2024

10/10 Excellent

Sonny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with good skyline view of Hanoi, very comfortable bed for sleeping
Stayed 5 nights in Sep 2024

10/10 Excellent

ezer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce Eng Leng

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

BINH

Liked: Cleanliness, staff & service, property conditions & facilities
The room is modern and well equipped. The surrounding area has most of the things you need.
Stayed 2 nights in Jul 2024

8/10 Good

Kishan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel room
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel all round - quite, comfortable rooms, good service, reasonable price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sue Phay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying for the second time. Nice and comfortable hotel as usual. Only difference this time is the sink in the room is clogged and bathroom not as clean as previous.
Stayed 1 night in Jun 2024

8/10 Good

Kwok

Stayed 2 nights in Jun 2024

8/10 Good

Bhaskar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water bottle must be more than 2lit
Stayed 4 nights in May 2024

10/10 Excellent

Sue Phay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is comfortable and clean. Breakfast was ok with a variety of selections but some dishes are not well prepared. No Vietnamese coffee station which is available in other Novotel.
Stayed 2 nights in May 2024

10/10 Excellent

Hung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Hieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
verry good
Stayed 1 night in Nov 2023

10/10 Excellent

Sonny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Spacious and very comfortable room
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. The hotel room conditions looks very new.
Stayed 2 nights in Feb 2023

8/10 Good

Jeffrey

Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
No problem at check-in. Requires card to go to your floor. Overall, room is big and comfortable. Usb port at the desk is broken though. Tried dinner at the restaurant. Communication and quality need improvement.
Stayed 4 nights in Oct 2022