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Fivitel Hoi An Hotel

4.0 star property

Photo gallery for Fivitel Hoi An Hotel

Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Hypo-allergenic bedding, minibar, in-room safe, desk
Beach nearby, white sand, sun-loungers, beach towels
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Au Co, Cua Dai, Hoi An, Da Nang, 560000
  • Place, Cua Dai Beach
    ‪18 min walk‬
  • Place, Cam Thanh Rice Fields
    ‪4 min drive‬
  • Place, Bay Mau Coconut Forest
    ‪5 min drive‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Twin Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Partial Ocean View

View from room

Deluxe Double Room, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room, Partial Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

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About the area

Hoi An

Located in Hoi An (Cửa Đại), Fivitel Hoi An Hotel is within a 5-minute drive of An Bang Beach and Cua Dai Beach. .This spa hotel is 3.5 mi (5.6 km) from Central Market Hội An and 4 mi (6.4 km) from Chua Cau.

What's nearby

  • Cua Dai Beach - 18 min walk - 1.6 km
  • Cam Thanh Rice Fields - 4 min drive - 2.3 km
  • Bay Mau Coconut Forest - 5 min drive - 2.6 km
  • Central Market Hội An - 10 min drive - 5.9 km
  • Chua Cau - 11 min drive - 6.2 km

Getting around

  • Ga Le Trach Station - 26 min drive
  • Da Nang Intl. Airport (DAD) - 47 min drive

Restaurants

  • ‪Man Seafood Restaurant - ‬15 min walk
  • ‪Hoi An Silk Beach Club - ‬19 min walk
  • ‪The Happy Buffalo - ‬2 min drive
  • ‪L'Annam - ‬6 min walk
  • ‪Nhà Hàng Restaurant - ‬13 min walk

About this property

Fivitel Hoi An Hotel

Fivitel Hoi An Hotel offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Premium cable television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 80 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 kilometers.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 420000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 200000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 420000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Fivitel Hoi An Hotel Hotel Hoi An
Fivitel Hoi An Hotel Hotel
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hotel
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hotel Hoi An

Fivitel Hoi An Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 55 reviews
Rating 8 - Good. 23 out of 55 reviews
Rating 6 - Okay. 7 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chelsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sen and Mao levied the best customer service I’ve ever experienced at a hotel. This was my first of several hotels during my time in Vietnam and by far my favourite due to the way I was treated, the affordability, and the view!
Stayed 3 nights in Jan 2026

8/10 Good

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price
Stayed 4 nights in Sep 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Ronnie Jeffrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and beyond for my birthday. Upon coming down for their amazing buffet breakfast they hit a song and starting singing happy birthday to me and even brought out a cake for me. This was so thankful and greatly appreciated. Never had a more tenetive and thoughtful hotel staff before. The buffet breakfast was amazing. Each day was something different so you continuously got to try new foods each day. It was always very fresh and nothing processed. The cleaning staff was accommodating to our schedules and made sure to swing back around to clean our rooms. The pool had a nice view of the beach. The only think that could need improvement was the gym. Very small and equipment was not in the best condition, however my husband and I were able to still workout.
Stayed 10 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
Nice, clean property and room was perfect. The front desk staff was wonderful! They were so kind and helpful with everything. Great location and easy to get a grab.
Stayed 1 night in Jul 2025

4/10 Poor

Janine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is dilapidated, the staff don't seem to care. The only thing going for it, is the view from the pool, but sadly tiles are falling off and very sharp edges on pool floor and surrounds Well below average. We also had to wait for almost 1 hour on arrival at the airport for the transfer that we had made sure to book in advance, Hotel staff blamed driver, driver blamed Hotel. not good enough after a 12 hour journey, had to make 2 phone calls to get someone to pick us up.
Stayed 8 nights in Jul 2025

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff and service were lovely! Very friendly and helpful! The complimentary foot massage was also really good. The biggest downside was that from the moment we walked into our room (also corridors outside our room) we could smell mould - having had major health concerns previously from mould this wasn't great. We left our door open at any time we were in the room to improve air exchange. With the climate there is probably little the hotel can do to truly remedy this, but for that reason we wouldn't recommend this property to people with health concerns.
Stayed 7 nights in Apr 2025

6/10 Okay

Kayla Maree

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms were nice enough, but dining/room service was constantly closed. There is no spa as mentioned only a day spa. There is construction next door that starts from as early as 6am until 10pm at. Staff were very unfamiliar with their own facilities and when or what was open. But very friendly. Overall wouldn’t be likely to return
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with great staff and views of ocean

Lovely hotel with very friendly staff. Beautiful ocean view from room.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay in Fivitel hotel

All the staff at this hotel are wonderful. Nothing is too much trouble. Breakfast was good with egg station and fruits together and toast with many other more typical Asian choices. I had a sore throat and cough and the lovely girls in the restaurant maid me honey and lemon tea each morning. The hotel is near the beach but unfortunately the weather was not beach weather so we didn’t use that or the pool. We hired a motor bike which Sen at reception organised for us. Although the hotel is not in the centre the hotel runs a regular bus service to Hanoi old town. There are also free bicycles you can use to explore.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 3 nights in Feb 2025

8/10 Good

Kerryn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff very helpful & friendly, facilities, service, breakfast & spa were all very good. Only downside was location away from shops but ran a great shuttle bus to markets & old quarter
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldnt have been any more helpful and accommodating xx nothing was an issue or trouble. We will definately stay there again next tume in Hoi an xxx
Stayed 7 nights in Aug 2024

10/10 Excellent

Elena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Good location by the beach. Close drive to Hoi An old town. Wonderfully staff. Thanks Sen, Nhi and the team for all the help, tips, and excellent service!!!! Wholeheartedly recommend this hotel!
Stayed 5 nights in Jun 2024

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. It’s out of the city. The hotel offers a shuttle service but is unreliable.
Stayed 6 nights in Jun 2024

6/10 Okay

J

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outdated property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very nice hotel situated in a quiet area very close to the beach. Got a very warm welcome from Ms Sen upon my arrival which made check-in a breeze. I would recommend this hotel if looking for some quiet time.
Stayed 8 nights in May 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fivitel Thank you!

From the time we stepped into the foyer we knew we had picked the right hotel. Sen and the team at reception could not be more helpful and they are a credit to this hotel. The room was cleaned daily, the breakfast has a wide variety for all tastes. The hotel has a private beach across the road where we spent many days. They have a rooftop pool which has an amazing view. They have a complimentary shuttle to The old town centre at 4:30 daily. We used the push bikes regularly to dinner 5 minutes down the road there are an abundance of restaurants. We even extended our time at the hotel twice. Again thank you Sen and the team for a memorable stay. We will be back!!!!
Stayed 3 nights in Jul 2023

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice and friendly, buffet breakfast beautiful and close to beach
Stayed 4 nights in Jun 2023

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Staff and management were professional and with good language skills. Obliging and attentive at all times. Good breakfast buffet and free outbound taxi supplied to town centre daily.Distance to Hoi An was considerable and not an easy walk. Hotel itself seemed to be in an empty redevelopment area with not much going for it but a small pleasant beach. I had to complain about some very annoying plumbing noises that had obviously been ongoing for some time .Notwithstanding all this, it was a comfortable stay and the rooftop pool, though small was a treat.
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Stayed 9 nights in Mar 2020

8/10 Good

Danny, Darwin Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff , nice breakfast, nice facilities,nice pool, nice beach across the road. Area around the hotel is still developing so not a lot around the area, a few small restaurants.
Stayed 2 nights in Mar 2020

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good experience

The front desk does a great job making sure everything is taken care of. The continental breakfast is decent, especially if you like fresh fruit. The views from the roof top pool are spectacular. A bit of a distance from the market, but still pretty easy to get to. We would stay there again
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2019

6/10 Okay

SonMichael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Friendly staff. Average facilities and amenities for the reasonable price. Higher rooms on ocean side would be recommend. Beach is across the street about 700 feet walk. New hotel is being built across the street. Very cute little swimming pool on rooftop with nice view of the ocean and sunrise.
Stayed 2 nights in Oct 2019