6/10 Okay
Sarah M.
19 Aug 2024
Wonderful Location but Noisy Room
My husband and I had an amazing time in Waikiki! This hotel is perfectly located with anything you need nearby and beautiful nature right in front of the hotel. We stayed in the Hula's Hideaway, which is on the ground floor next to the bar. There was a fire alarm that went off our first three nights there, lots of street noise, and of course noisy customers going to the bar. The room itself was sort of comfortable besides the AC, which was right next to the bed. In our welcome emails from Mark Howard, we were supposed to have received two free drinks upon arrival, however the front desk staff didn't know anything about this. After some back and forth, they gave it to us anyway, but there should have been better communication from Vrbo about our arrival, what was offered to us and our expectations.
Again, the views and the location of the hotel were spectacular, but we wish we had a different room where we could have slept better!
Sarah M.
Stayed 8 nights in Aug 2024