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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Lake view
1 bedroom, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly

Explore the area

Map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪6 min walk‬
  • University of North Florida
    ‪4 min drive‬
  • UNF Arena
    ‪6 min drive‬
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Room, Lake View (2 Queenbed & 1 Sofabed)

  • 48 sq m
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Room (2 Queenbed & 1 Sofabed)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Lake View

  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.8 out of 5, Exceptional, (1003)
The price is NZ$332
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel

About the area

Jacksonville

With a stay at Hyatt Place Jacksonville / St. Johns Town Center in Jacksonville (Southside), you'll be within a 5-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 6.8 mi (10.9 km) from The Avenues and 9.3 mi (15 km) from EverBank Stadium.

What's nearby

  • St. Johns Town Center - 6 min walk
  • University of North Florida - 4 min drive
  • Mayo Clinic Florida - 10 min drive
  • EverBank Stadium - 14 min drive
  • Jacksonville University - 15 min drive

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬6 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Lakefront Jacksonville hotel in Southside with a 24-hour fitness center
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at The Placery serving the guests of Hyatt Place Jacksonville / St. Johns Town Center, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has 6472 square feet (601 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - Onsite restaurant.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5.00 per day; includes in/out privileges)
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 11 for adults and USD 11 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Placery

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (6472 square feet)
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Netflix
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1001 reviews" "
Rating 8 - Good. 163 out of 1001 reviews" "
Rating 6 - Okay. 52 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Stayed 1 night in Oct 2024

10/10 Excellent

mark

Stayed 1 night in Sep 2024

8/10 Good

Miguel

Stayed 4 nights in Oct 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was amazing to work with!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathaniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy access to freeway. Best option for dining.
Stayed 3 nights in Oct 2024

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Hotel staff could have been nicer. Also the reservation through Expedia said breakfast was included. When I went down for breakfast the staff said it hasn’t been included for months but Expedia would not update their website.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tomeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Property was clean, breakfast was served daily and it located right across from the town center, so amenities were within walking distance.
Stayed 2 nights in Oct 2024

4/10 Poor

Amiyah

Travelled with partner
Disliked: Cleanliness, staff & service
We stayed there for two nights and they didn’t clean our room once TV and wifi didn’t work
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Margaux

Stayed 2 nights in Sep 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Sep 2024

10/10 Excellent

BRIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to few really good restaurants and shopping options
Stayed 1 night in Sep 2024

10/10 Excellent

Myles

Stayed 2 nights in Sep 2024

10/10 Excellent

william

Stayed 1 night in Oct 2024

4/10 Poor

Manuel, PACE

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a 40 minute process, I was ignored when I first arrived. The staff seem to be overwhelmed by the phone calls coming in and NO time for the person in front of them. One of the two elevators were inoperable, lounge area was dirty and sitting areas were dirty and soiled. The pool heater was inoperable which made our stay less happy and the kids were disappointed. Our room had an odor coming from the sink, we had to place a towel over it during our stay. Web site pics look great but the hotel itself is not what we expected, and to make things worse we paid for parking. Not staying here next time we visit Jacksonville
Stayed 3 nights in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We were under a mandatory evacuation and booked this hotel after reviewing the restrictions listed on the booking platform. The platform said “pet friendly” and do not restrict a cat. After arrival, our family was denied check-in and denied a refund. Paid more for a different hotel and had to eat the cost of this hotel during a state of emergency.
Stayed 3 nights in Sep 2024

10/10 Excellent

Glen

Stayed 1 night in Sep 2024

6/10 Okay

Angela

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Couldn’t find an ice machine, one elevator out.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia, St Simons Island

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed and happy with our experience. We stayed as evacuees of Helene and it helped our stress level to stay in a well managed property with everything you could need nearby. The staff was friendly and helpful. All you could ask for.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel often and it is so comfortable and clean! Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in s good area
Check in was super easy, while parking was a bit of a hassle sometime, everything else about the hotel and the are its in served us very well during our short stay :)
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for an overnight stay out of the hurricane craziness. We lost power at our home and needed a comfortable bed, ac, food, not too far from our home. Hotel was clean, friendly staff, comfortable beds, clean room. Amenities were nice but didnt use bc of arriving late and raining. Breakfast- my kids said it was good, tho didnt love paying for my 14yo to eat. 13 and under eat free, so my 12yo did get to eat for free, but I paid 11$ for my 14yo. I do feel all children should eat free, especially for the price we paid for the room. Parking was not clear, so we parked further than we needed to. Once checked in we were told our key gets us into their parking but I didnt want to go out in the rain, late at night to repark. It would have been helpful if it was posted so i couldve parked at the entrance, checked in, then driven right into their gated parking closer to the entrance. It looked as though valet or parking further away was the only options. Those two things are only small complaints that now that i know, I'd adjust accordingly in the future. The staff, rooms, amenities, closeness of places to eat & groceries if needed were definitely great and i recommend the hotel.
Stayed 1 night in Sep 2024