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Canopy by Hilton London City

4.0 star property

Photo gallery for Canopy by Hilton London City

Bar (on property)
Junior Suite, 1 King Bed
Restaurant
Lobby
Junior Suite, 1 King Bed with Sofa bed | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
11-15 Minories St, London, England, EC3N 1AX
  • Tower Bridge
    ‪10 min walk‬
  • London Bridge
    ‪14 min walk‬
  • Tower of London
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness)

Suite (Peloton Wellness)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

A stay at Canopy by Hilton London City places you in the heart of London, within a 15-minute walk of Tower Bridge and London Bridge. .This eco-certified hotel is 0.4 mi (0.7 km) from Liverpool Street and 0.6 mi (1 km) from Thames River.

What's nearby

  • Liverpool Street - 9 min walk - 0.8 km
  • Tower Bridge - 10 min walk - 0.9 km
  • London Bridge - 14 min walk - 1.3 km
  • Tower of London - 16 min walk - 1.4 km
  • St. Paul's Cathedral - 4 min drive - 2.0 km

Getting around

  • Aldgate Station - 1 min walk
  • Fenchurch Street Station - 4 min walk
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Hoop & Grapes - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪St.Clare Coffee and Bar - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Canopy by Hilton London City

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 340 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40.00 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 869 reviews
Rating 8 - Good. 164 out of 869 reviews
Rating 6 - Okay. 41 out of 869 reviews
Rating 4 - Poor. 12 out of 869 reviews
Rating 2 - Terrible. 18 out of 869 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is modern, clean and the staff are friendly and helpful. The only problem we had was with the heat in our room. We stayed there from December 26th to January 1st. The system did not generate sufficient heat. The staff tried to rectify the problem but could not. We had to request a portable heater for our room. With the portable heater we were finally able to bring the room to a comfortable temperature. From discussions with the staff, this seems to be a common complaint for this hotel. The shelf space in the bathroom was insufficient for my wife and myself. We were in room 374 - this situation may be different in other rooms. Location - in terms of walking distance - The hotel is about two minutes from the Aldgate underground station. Warning - Aldgate has no elevators or escalators to the platform. You must be able to walk down / up two flights of stairs when entering / leaving. The hotel is about two minutes walking distance from a Sainsbury's store. The hotel is about 7 to 10 minutes from the Tower of London. It would take about the same amount of time to the Tower Bridge.
Stayed 6 nights in Dec 2024

10/10 Excellent

HERNAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new, very clean and conveniently localted.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property management team was excellent they made sure that any request or inconvenience we had was quicky dealt with. The hotel was also conveniently walking distance of a few iconic tourist locations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel
The hotel it was really close to the train station even they are checking in time it was 3 o’clock in the afternoon. We got our room really early about 11 o’clock in the morning the buffet breakfast it was really nice. It is worth to get it . The staff it was very, very friendly and helpful. Definitely I will stay again at
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiffany

Stayed 3 nights in Dec 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

JAVIER E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a great spot for tourists. You’re right next to the Aldgate underground stop and Tower Bridge is just a few blocks away as well. Everything was very clean and comfortable. There’s also a rooftop bar with great service.
Stayed 5 nights in Dec 2024

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great staff apart from the cleaners
Cleaners missing the basics
Stayed 2 nights in Dec 2024

10/10 Excellent

Olivia

Stayed 5 nights in Dec 2024

10/10 Excellent

Sander

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and staff. Multiple visits. ALWAYS pleased with stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior facilities, exceptional staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for central london
Stayed 3 nights in Dec 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Rolando

Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Stayed 3 nights in Dec 2024

10/10 Excellent

Oluwadamilare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Edmond

Clean and great service
Stayed 4 nights in Nov 2024

10/10 Excellent

ALEXANDER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service. We enjoyed our stay.
Stayed 3 nights in Dec 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good location and pleasant stay with helpful staff
Stayed 1 night in Dec 2024

4/10 Poor

John

Stayed 2 nights in Dec 2024