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Chelsea Cloisters

3.5 star property

Photo gallery for Chelsea Cloisters

Lobby
Studio, 1 Double Bed
Penthouse | Private kitchen
Exterior
Flat-screen TV

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Washer
  • Kitchen

Explore the area

Map
Sloane Avenue, London, England, SW3 3DW
  • Victoria and Albert Museum
    ‪8 min walk‬
  • Sloane Square
    ‪10 min walk‬
  • Natural History Museum
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

1 Bedroom Apartment (1 double bed and 1 sofa bed)

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

Individually decorated, individually furnished, desk, iron/ironing board

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Executive Studio

Individually decorated, individually furnished, desk, iron/ironing board

Executive Studio

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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Bar (on property)

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  • Air conditioning
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3.7 out of 5, Good, (3188)
The price is NZ$215
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

London

A stay at Chelsea Cloisters places you in the heart of London, within a 10-minute walk of Victoria and Albert Museum and Sloane Square. .This aparthotel is 0.5 mi (0.9 km) from Natural History Museum and 0.5 mi (0.9 km) from Imperial College London.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Victoria and Albert Museum - 8 min walk - 0.7 km
  • Natural History Museum - 10 min walk - 0.9 km
  • Hyde Park - 16 min walk - 1.4 km
  • Royal Albert Hall - 18 min walk - 1.6 km
  • Buckingham Palace - 5 min drive - 2.5 km

Getting around

  • Queenstown Road Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Zefi - ‬3 min walk
  • ‪Jak's - ‬3 min walk
  • ‪Villa Mamas - ‬3 min walk
  • ‪Le Petit Beefbar - ‬5 min walk
  • ‪Amar Cafe - ‬5 min walk

About this property

Chelsea Cloisters

Aparthotel with 2 restaurants, a short walk to Victoria and Albert Museum
Chelsea Cloisters offers 250 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Make yourself at home in one of the 250 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite at one of the aparthotel's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Chelsea Cloisters has 2 restaurants on site.

Languages

Arabic, English, French, Greek, Italian, Japanese, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Self parking on site (GBP 45.00 per day)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • 2 restaurants
  • 2 bars/lounges

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Soap
  • Hairdryer
  • Shampoo
  • Toilet paper
  • Free toiletries

Entertainment

  • Flat-screen TV with satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Porter/bellboy

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre
  • In the entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 250 rooms
  • 9 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 20.0 per day

Payment types

Important information

Optional extras

  • Self parking fee: GBP 45.00 per day
  • Crib (infant bed) fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters London
Chelsea Cloisters Aparthotel
Chelsea Cloisters Aparthotel London

Chelsea Cloisters Reviews

Reviews

6.8
Rating 10 - Excellent. 447 out of 2260 reviews
Rating 8 - Good. 777 out of 2260 reviews
Rating 6 - Okay. 509 out of 2260 reviews
Rating 4 - Poor. 280 out of 2260 reviews
Rating 2 - Terrible. 247 out of 2260 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Danny

Travelled with family
Liked: Cleanliness
There are only two very small and very slow lifts serving this large property. Be prepared to wait for the lifts or walk a lot of stairs.
Stayed 1 night in Dec 2024

6/10 Okay

NOAH

Liked: Cleanliness, amenities
Hotel gave us a great cost effective option for traveling to london with kids. It was listed as a 3.5 star but we gave it a chance because the price point for a two bedroom was the same as for a more luxurious 1 bedroom. It worked well for us but there were a number of things that make the 3 star rating valid. 1. We had one of the biggest rooms on the floor but it was still micro efficiency. 2. The heat was radiant thoughout the building and tough for them to regulate. It got really warm at night even with the windows open. 3. There were two main elevators with fairly small cars. One was broken the entire week of our stay with no signs that it was being worked on. Hotel is too big to only have one small car. We normally walked the 4 flights of stairs. 4. It was great to have a combo washer dryer, but the dryer really didnt work. Clothes still came out damp and needed to be hung up. 5. General maintenance like cracked tiles in the kitchen, water damage to the trim and wooden fixtures in the bathroom and some mildew on the ceiling above the shower. The staff was friendly though, and the other residents were super quiet. Like. amazingly quiet for being in a hotel in the city and sleeping with the windows open. The location was ideal too. So many things nearby to see and just a short walk to the south kensington tube staition. Over all im happy that we stayed here but there is room for improvement.
Stayed 7 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Good unfortunately there was work going on outside our room in the road so very noisy
Stayed 2 nights in Nov 2024

6/10 Okay

Kim

Business traveller
Liked: Room comfort
Good location, needs attention to the details
Good location. Front desk staff were helpful. Bedrooms are small. There was no curtain in one of the bathrooms so the builders opposite could see anyone in there. There was bad condensation problem with mold on the windows. Housekeeping did a good job cleaning when we complained. There was no long hanging in the wardrobes nor any coat hooks. The kitchenette was sparsely equipped. There was a microwave oven, but it lacked the convection function needed to heat many ready meals supplied in foil trays. Two of the three lifts were out of order for the duration of my stat and the one working one was very slow. The street noise was very loud in the evenings.
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Business traveller
Liked: Room comfort
Tired but functional
The facilities were tired, paint peeling in the bathroom, impossible to read the controls on the oven, room was very cramped Bed was very comfy
Stayed 2 nights in Nov 2024

10/10 Excellent

Dr Stephen

Liked: Cleanliness, property conditions & facilities
8 day stay on a carryon enabled by wash facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Property conditions & facilities
The property is old and very noisy on the street side. There is bad mould in the bathroom and the floor next to bath in the bedroom has sunken away from dampness. However it was clean and kitchen and washing machine worked well. Staff isn’t particularly helpful or friendly. Great location to see London from. Bicycle hire right outside.
Stayed 4 nights in Oct 2024

2/10 Terrible

Perry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting condition of unit, mould and putrid condition of bathroom and walls and floors
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay very much. Second visit. Hope to see you next year!
Stayed 2 nights in Oct 2024

8/10 Good

K M R

Travelled with family
Liked: Cleanliness, room comfort
Good value for money
Stayed 1 night in Oct 2024

6/10 Okay

K M R

Disliked: Cleanliness
I was on the ground floor and it is noisy
Stayed 1 night in Oct 2024

6/10 Okay

Rosanna

Travelled with family
Disliked: Cleanliness
Was a bed for the night in a central location, but the apartment was dated the bathroom smelt of damp. The pictures online felt like false advertising, the apartments need a refresh Was apprehensive from the reviews as was very 50:50 If you just want somewhere central and cheep book it but if you want somewhere clean and nice I wouldn’t
Stayed 2 nights in Oct 2024

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
4 stars
Stayed 6 nights in Oct 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, room comfort
Convenient and safe hotel
I was helping my daughter move into an apartment in Chelsea so this location was ideal. Close to supermarkets, pharmacies, South Kensington station very close, Lots od restaurants and easy to get anywhere. The building is old- 1930s but rooms were nicely renovated. I needed to open my window for air circulation and the noise of the street and a crossing sign were present until later evening. Internet was included not extra as I had read in prior reviews. Staff is very nice. Building is clean but just older carpets in main areas etc… Overall great stay.
Stayed 8 nights in Oct 2024

10/10 Excellent

Alx

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, most staff and general vibe
Stayed 1 night in Oct 2024

8/10 Good

Marty

Liked: Cleanliness, room comfort
Tiny flat, HUGE warm welcome.
We were going to a gig at the RAH and wanted somewhere close. Stays in Chelsea are not cheap, but this was great. A lil ‘flat’ with cosy bed and a lovely anniversary welcome with Prosecco, chocolates and even rose petals! Very sweet and lovely. Well done fab staff at Chelsea Cloisters.
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Travelled with partner
Liked: Amenities
Clean, useful kitchen & laundry, as expected. Hard bed, awkwardly small room. Would stay here again if I needed to be in Chelsea.
Stayed 9 nights in Oct 2024

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness, amenities
When we arrived there was no heating (14 degree day in Oct). Staff were wonderful and found a heater before the heating was finally turned on the following day. We were on the first floor, which was just as well as there was only 1 lift that seemed to be on perpetually on level nine. Anyone on levels 2 to 8 had my sympathy as I took the stairs. Oddly there was only 1 key for 2 people in a 2 bedroom apartment so we had to keep that in mind when we went out separately. The rooms were clean but needed a refresh, there was a leak from the upstairs bathroom that was evident on the wall of one of the bedrooms. The furishing wes comfortable if a little oversized for the room sizes. The front desk staff were amazing, very helpful and responsive.
Stayed 4 nights in Oct 2024

8/10 Good

Nobutoshi

Liked: Cleanliness, property conditions & facilities
The room was clean.
Stayed 6 nights in Sep 2024

6/10 Okay

Savita

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The apartment was in need of renovation. There were two main problems in addition to broken wooden floorboards, the heating did not work and the bathtub had no safety mat or any thing to hold on to. When I asked about the heating the person behind the desk at reception was quite rude.
Stayed 7 nights in Sep 2024

10/10 Excellent

James, Costa Mesa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location to walk to museums. Appreciated the kitchenette and washer/dryer in the room. Room was clean and spacious for London.
Stayed 2 nights in Oct 2024

8/10 Good

Raeanne

Travelled with group
Liked: Cleanliness, room comfort
Great location! Close to the Tube and restaurants.
Stayed 6 nights in Sep 2024

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, room comfort
Great stay, not too far from tube station, good conveniences close by, very affordable
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Aja

Travelled with family
Liked: Cleanliness
Safe Location. Great Staff. Large Size. Comfy.
I would definitely stay again. Great staff. Nice sized apartment and futon couch. Lots of amenities and close to the subway. Good, safe neighborhood and grocery store next door. The only cons that it was noisy and very cold. The heat doesn't come on until mid October. We were very cold walking around in our apt. I should have brought it up to staff because they had portable heaters. But I didn't know. I was on the 7th floor and I could hear all the street noise with ease. You can also tell that it has been remodeled but is waiting on a few final touches, like carpet in the halls, windows and baseboards in the house. Would still highly recommend.good bang for your buck. Lovely staff and they even let us leave our bags there for the day.
Stayed 3 nights in Sep 2024