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Sandman Hotel & Suites London Downtown

2.5 star property

Photo gallery for Sandman Hotel & Suites London Downtown

Exterior
Standard Room, 2 Queen Beds, Non Smoking
Interior
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Air conditioning
  • Free WiFi

Explore the area

Map
374 Dundas St, London, ON, N6B1V7
  • London Convention Center
    ‪7 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Centennial Hall
    ‪10 min walk‬
  • London, ON (YXU-London Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites London

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (229)
The price is NZ$206
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Comfort Suites London

About the area

London

With a stay at Sandman Hotel & Suites London Downtown, you'll be centrally located in London, a 2-minute drive from Budweiser Gardens and 5 minutes from University of Western Ontario. .This hotel is 3.5 mi (5.7 km) from Fanshawe College and 0.3 mi (0.4 km) from Jonathon Bancroft-Snell Gallery.

What's nearby

  • London Convention Center - 7 min walk
  • Victoria Park - 8 min walk
  • London Music Hall - 11 min walk
  • Budweiser Gardens - 12 min walk
  • University of Western Ontario - 5 min drive

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Tap & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 109 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 302 out of 1097 reviews
Rating 8 - Good. 338 out of 1097 reviews
Rating 6 - Okay. 231 out of 1097 reviews
Rating 4 - Poor. 119 out of 1097 reviews
Rating 2 - Terrible. 107 out of 1097 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Rodney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a really bad neighborhood of the city where there is a lot of homelessness and drugs, the parking garage is a place where the homeless stays warm and releives themselves. The continental breakfast was horrible, food was not good. The rooms were nice, the fitness center was basic but got the job done.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Liked: Property conditions & facilities
Very comfortable
Stayed 4 nights in Nov 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only continental Breakfast is available.
it was just OK, we were expecting a full Breakfast, but they only offered continental.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast needs to be extended to accommodate
I was expecting a full breakfast but they only offered a continental one, Breakfast closed down way too early. it would be better if they offered it up until 10:30 am
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lindsey

Stayed 1 night in Oct 2024

2/10 Terrible

Sunny

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Firstly - the staff was excellent. Unfortunately for this hotel and this area, there is a SIGNIFICANT problem with un-homed people and drug users in the area. Every time I went to my car in the underground parking there were people using drugs and defecating. It smelled of urine. We even felt unsafe in our room - as the lobby was often un-manned, and the elevator did not require a key to use.
Stayed 1 night in Nov 2024

8/10 Good

Amanda, Ancaster

Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend this hotel
Next to a homeless center. People fighting outside and we can hear them on the 8th for. The room smells like mildew. I would never stay here again
Stayed 3 nights in Nov 2024

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of low life homeless people outside
Stayed 1 night in Nov 2024

10/10 Excellent

Jenn

Stayed 1 night in Oct 2024

2/10 Terrible

zine

Stayed 1 night in Aug 2024

6/10 Okay

Dave

Travelled with family
Lots of druggies in front and back
Stayed 1 night in Nov 2024

4/10 Poor

Majd

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The area is very sketchy. A lot of drunks and drug addicts are hanging around just at the door of the hotel and there is no security. The breakfast is terrible.
Stayed 2 nights in Nov 2024

6/10 Okay

James

Business traveller
Disliked: Amenities, property conditions & facilities
Older property in a challenged area.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Neil H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice downtown location
Nice location. Room was adequate to my needs very clean comfortable. The sad thing is there’s park right beside the hotel full of homeless people not the hotels fault. Fault of the politicians.
Stayed 2 nights in Nov 2024

6/10 Okay

Jerome, Windsor

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Property located next to a shelter a lot of drugged up people hanging around the property
Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Travelled with partner
Disliked: Property conditions & facilities
Close to downtown. Walking to were you want to go
Stayed 1 night in Nov 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double queen room was crowded but clean, bed was comfortable, large TV, hotel was quiet, breakfast area was spacious, breakfast was good, hotel has underground parking ($16 HST in 2024), tent city not far from hotel, group of drug addicts beside building, one was hidden in a nook along the walkway between the front entrance and the underground parking. Hotel employee said that they don't bother guests. They didn't bother us, but we still felt unsafe, and as a woman, I would not have gone to our car alone.
Stayed 1 night in Oct 2024

2/10 Terrible

danny

Disliked: Cleanliness, staff & service
People openly smoking crack in the underground carpark which we had to pay for.
Stayed 1 night in Nov 2024

6/10 Okay

Olivier

Business traveller
Liked: Staff & service, amenities
Many bume near the hotel unfortunately....people are strung out right next to the hotel in the acces ramp to party. When i say strung out....like heroine style junkie in a zombie state statue like you see on the news. Otherwise it be good
Stayed 2 nights in Nov 2024

10/10 Excellent

Karlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent and welcoming staff, If u are heading to visit London, this is a great to stay in!!
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very clean and spacious. And easy access, right downtown. Parking is extra, not indicated. So be prepared for that.
Stayed 2 nights in Nov 2024

4/10 Poor

Robert, Tobermory

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
In a rough part of town Staff is limited Affordable yes
Stayed 1 night in Oct 2024