2/10 Terrible
Mohammed
Travelled with partner
28 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, we had been told my the receptionist in the lobby that housekeeping would not come in on their own without request. If we needed anything like towels and such - we were to ask the receptionist and have that arranged. There is even signage in the restroom of our room that reiterated what she told us. The following day we left in the morning for the day and returned at 8:30 pm where we noticed housekeeping came in and fixed our bed, refreshed our towels and etc. It was a nice gesture but we did not appreciate the inconsistency in communication.
The WiFi did not work the first day there and was spotty the second day.
For reference our room was on the second floor, towards the back end at room 223.
Secondly, this event happened two nights in a row during our stay where someone attempted to come into our room. The first night we heard it around 1-2 am and we brushed it off because we assumed someone tried going into the wrong room since it was an obvious shake at the door handle.
The second night that this happened was around 2 am and my husband heard someone attempting to key the door and subtly jiggled the door handle two times. My husband went to the peephole and notice that a man had given up and heard him attempting to open other doors down the hallway.
Mohammed
Stayed 2 nights in Oct 2024