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Best Western Plus Jacksonville West

2.5 star property

Photo gallery for Best Western Plus Jacksonville West

Outdoor pool
In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby
Free daily full breakfast
Free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Gym

Explore the area

Map
525 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Crystal Springs Park
    ‪4 min drive‬
  • Jacksonville Equestrian Center
    ‪11 min drive‬
  • Jacksonville Naval Air Station
    ‪19 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Exterior

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (561)
The price is NZ$299
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

About the area

Jacksonville

With a stay at Best Western Plus Jacksonville West in Jacksonville (Northwest), you'll be within a 5-minute drive of Crystal Springs Park and Panther Creek Golf Club. .This hotel is 14.8 mi (23.9 km) from Jacksonville Naval Air Station and 13.7 mi (22 km) from EverBank Stadium.

What's nearby

  • Crystal Springs Park - 4 min drive
  • Jacksonville Equestrian Center - 11 min drive
  • Orange Park Mall - 17 min drive
  • EverBank Stadium - 19 min drive
  • Jacksonville Naval Air Station - 19 min drive

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden Corral - ‬9 min drive
  • ‪Whataburger - ‬10 min drive
  • ‪Subway - ‬9 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

Best Western Plus Jacksonville West

Jacksonville hotel in Northwest with free breakfast and a fitness center
Best Western Plus Jacksonville West offers 65 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cecil Field
Best Western Plus Cecil Field
Best Western Plus Cecil Field Inn
Best Western Plus Cecil Field Inn Jacksonville
Best Western Plus Cecil Field Jacksonville
Best Western Plus Cecil Field Inn Suites
Best Plus Jacksonville West
Best Western Plus Cecil Field Inn Suites
Best Western Plus Jacksonville West Hotel
Best Western Plus Jacksonville West Jacksonville
Best Western Plus Jacksonville West Hotel Jacksonville

Best Western Plus Jacksonville West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 274 out of 702 reviews
Rating 8 - Good. 238 out of 702 reviews
Rating 6 - Okay. 92 out of 702 reviews
Rating 4 - Poor. 63 out of 702 reviews
Rating 2 - Terrible. 35 out of 702 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Krzysztof, Sunnyvale

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property has a fire alarm that is broken and will wake you up multiple times at night. This problem has been ongoing for a long time - you can see reviews 2 and 4 weeks old that say the same thing. The worst stay of my life. And then we had to fight for a refund.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25th Anniversary Trip!!!
Hubby and I came for our 25th anniversary trip/weekend from Friday to Sunday, and also going to a concert of one of our favorite artists! So we got there Friday evening and the check-in was so fast! I had already booked the weekend 6 months prior, so all I needed was my ID and we were good to go. We got up to our room and it was very clean, had a big king size bed, a mini-fridge, microwave, TV w/remote and whole lot of channels!, fresh towels, awesome little balcony with a table and 2 chairs to sit on. Overall, it was an amazing trip/weekend, and our stay here was definitely worth it! Would absolutely recommend this hotel to anyone looking in the Jacksonville area!
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was just an ok property. The staff friendliness varied. The refrigerator that held the yogurt and things was too hot. Should be 41 degrees or below. Fire alarm went off at 7:30 AM. Why would the alarm folks work on such a thing at that time. Seems stupid. I will not go when better choices are right next door like Holdiay Inn Express.
Stayed 1 night in Nov 2024

2/10 Terrible

Patrick

Stayed 3 nights in Oct 2024

8/10 Good

CARLOS, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An OK hotel, a little bit lower quality than average Best Western’s standards I would say.
Stayed 4 nights in Oct 2024

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Place is old and run down. Bed uncomfortable. Tiny lumpy pillows. Stains on bedding. Towels thread bare. Spartan lobby. Saw rats around. Asked for extra pillow and told they didn’t have any. Rooms strong perfumed to cover up smell. Only stay here as last resort.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa, St Petersburg

Our room was not ready at the check in time of 3 pm and wasn't ready until 7:30 pm but it was after a hurricane
Stayed 3 nights in Oct 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We evacuated there during hurricane Milton. It was a good choice. Breakfast was good. My only complaint was the first night there rhe fire alarm kept going off. Happened about 10 times. Finally stopped at 3:45 am. Didn't get any sleep. Asked for a discount for that night, but they would not give it to us.
Stayed 3 nights in Oct 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were professional.
Stayed 1 night in Oct 2024

6/10 Okay

Denise

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Doug

Business traveller
Liked: Staff & service
Good room
Good room, comfy bed. For price point, room needs repairs and touch up.
Stayed 1 night in Sep 2024

2/10 Terrible

David

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Beginning around midnight the fire alarm sounded waking us out of a deep sleep. After falling asleep the alarm sounded three more times at different intervals waking us each time. After the last alarm one of my family members was unable to get back to sleep. The hotel was unwilling to work with us even for a partial refund. Very dissatisfied. Morning staff obviously did not spend the night.
Stayed 1 night in Sep 2024

8/10 Good

shellie, lydhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was a great place just had a smell in room ! Like carpets need to be shampooed! But would recommend to someone else
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Dana, Jacksonville

Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

John, Jacksonville

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The whole building smelled musty. The staff was wonderful. They were troopers. But the city is not very good. And what they have to work with Is substandard in terms of structure and amenities. The only reason that I would ever stay there again is because the staff were very kind and friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

ShaQuan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Shaquan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Brittany

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hallway smelled like dog urine and shower had a lot of hair in it
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good
Stayed 6 nights in Jun 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick stop in during travel. Very easy check in and just what we needed for a good breakfast too
Stayed 1 night in Jul 2024