All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
When I first arrived it seem great! Front desk personal lacked knowledge and was confused due to event weekend! Requesting a late checkout had a few that was insane! The towels provided seems with a dark tint! Not white at all. In need of a better laundry srvice or wash!
The consistency of knocking on the door after paying for a late check our showed lack of communication between employed and knowledge on how to run a hotel! What’s the pint of paying for late chel out if I still get woken up and can’t enjoy my sleep! Pathetic over all
Property was near an airport runway so that was a surprise early in the morning. Good value for money. Room was tidy and clean. Nice bathroom amenities. Mattress could have been more comfortable. Except for surprise airport noise property was in the middle of things around Monterey.
Heater didn’t work. Got another room and the bed sheets were not clean and there was sweat and oil stains on them(fresh). There are people living at this hotel full time. Front desk person was awful. Do Not Stay Here!!!!!!
Seemed like a good deal on Expedia until we arrived. Check in girl made clear we would be charged for parking solely because we got a good deal on Expedia. Really lame snarky girl. Their website lists “complimentary parking” as one of the best benefits of staying there, lol. And Expedia prominently states price “includes all fees and taxes.” It is businesses like this that ruin life for everyone.
We really enjoyed our stay at the Blu Pacific Hotel. The front attendant was so personable & thoughtful. Our room was clean, roomy & comfy. We will come back.