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Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

Exterior
Lobby
Standard Room, 2 Queen Beds
Interior
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Mountain View, CA
  • Stevens Creek Trail
    13 min walk
  • Tommy Thai
    2 min walk
  • San Antonio Station
    4 min drive
  • Palo Alto, CA (PAO-Santa Clara County)
    15 min drive

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Mountain View

With a stay at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel, you'll be centrally located in Mountain View, within a 10-minute drive of Googleplex and Shoreline Amphitheatre. .This hotel is 5.2 mi (8.4 km) from Stanford University and 7.6 mi (12.3 km) from Levi's Stadium.

What's nearby

  • Computer History Museum - 5 min drive
  • Googleplex - 6 min drive
  • Shoreline Amphitheatre - 7 min drive
  • Stanford University - 11 min drive
  • Stanford University Medical Center - 15 min drive

Getting around

  • San Antonio Station - 4 min drive
  • Whisman Station - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 17 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Panda Express - ‬4 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪1 Oz Coffee - ‬13 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

Mountain View hotel in Shoreline West with free breakfast and a fitness center
Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 40-inch LED televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • 1 coffee shop/cafe

Things to do

  • Fitness centre
  • Free bike hire

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • MP3 dock
  • Premium channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 405 reviews" "
Rating 8 - Good. 109 out of 405 reviews" "
Rating 6 - Okay. 34 out of 405 reviews" "
Rating 4 - Poor. 11 out of 405 reviews" "
Rating 2 - Terrible. 8 out of 405 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dianbo

Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room and the lobby had a really weird smell, kind of like sausage and dog. But other than that the rooms were pretty nice.
Stayed 2 nights in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Arthur E.

Liked: Cleanliness, staff & service, property conditions & facilities
I love the breakfast however the set up was very poor. Not enough space to serve yourself. No where to put your plate. Three hand set up.
Stayed 3 nights in Sep 2024

10/10 Excellent

Frederico

Stayed 1 night in Aug 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable bed & breakfast deal. But the breakfast area was very small and the room looked a bit oldish. The TV didn't work but as I was out most of the day I did not really cared. he cost-benefit ratio was not that good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ethan

Travelled with family
Liked: Amenities
Weird smell from the ac and the elevator safety inspection is a year past due date. But otherwise it was great
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We stated this facility for two months covered parking easy to get in and out of the building very nice breakfast in the morning Yeah
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Overnight stay as I was in town for a concert. Front desk woman was wonderful & friendly. She even asked me and my friends how the concert was when we saw her during breakfast the next morning. Hotel was extremely clean and comfortable beds & the bathroom Dove products was a nice touch. Only slight negative is not many parking spaces and they’re very tight so if you have a large vehicle, you might have trouble getting in and out. But overall, very satisfied would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Qingce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a smaller, quaint Holiday Inn Express with the same amenities as others including free breakfast, a smaller 24 hr gym, and there is access to a garden patio w gazebo during the day next to the ground parking lot. We booked 2 rooms w 2 queen beds, comfortable and clean rooms, and they accommodated us with a free crib. The rooms have the older ac wall unit, so it was a bit stuffy and hot at first but eventually cooled down. The bathroom was clean with Dove body/shampoo products. Overall, a nice, quick stay in the South Bay for 2 families with small children. The only complaint is there was a bit of a strong chemical smell in the lobby, maybe the brand of cleaning product they use, but otherwise no other issues.
Stayed 1 night in Jul 2024

8/10 Good

Denise M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ramesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator for a 2 floor property was very slow...it took anywhere from 60s to 120s to show up in each floor and would take full 15s to close :-)
Stayed 2 nights in Jul 2024

8/10 Good

xavier

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice locality
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy room. Great bed & shower, easy pkg
Stayed 1 night in Jul 2024

10/10 Excellent

Gheorghe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it is located relatively close to downtown (Castro Street. I disliked the fact that the room safe was broken and the hotel could not find a maintenance person to fix it. I had to move into another room in a rush before I had to go out and mit somebody that morning such that the room could be made ready for another client.
Stayed 6 nights in Jul 2024

6/10 Okay

Amir, Rockville

Room had curtains that would not cover the whole window. Very average hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
third time staying there and always pleasant, clean and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Helen

Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Stayed 1 night in Jul 2024

8/10 Good

Hua, Somerset

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast
Stayed 1 night in Jun 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, easy access. Success!
Stayed 2 nights in Jun 2024