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Crowne Plaza Orlando - Downtown by IHG

3.5 star property

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Outdoor pool, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Room service
  • Gym
  • Bar
  • Hot tub

Explore the area

Map
304 W Colonial Drive, Orlando, FL, 32801
  • Orange Avenue
    ‪7 min walk‬
  • Lake Eola
    ‪17 min walk‬
  • The Social
    ‪17 min walk‬
  • Orlando, FL (ORL-Orlando Executive)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Restaurant
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The price is NZ$304
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includes taxes & fees
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About the area

Orlando

With a stay at Crowne Plaza Orlando - Downtown by IHG, you'll be centrally located in Orlando, within a 5-minute drive of Kia Center and Camping World Stadium. .This hotel is 7.8 mi (12.6 km) from Florida Mall and 8.2 mi (13.2 km) from Orlando International Premium Outlets.

What's nearby

  • Orange Avenue - 7 min walk
  • Kia Center - 18 min walk
  • Inter&Co Stadium - 2 min drive
  • Dr. Phillips Center for the Performing Arts - 3 min drive
  • Camping World Stadium - 4 min drive

Getting around

  • Lynx Central Station - 8 min walk
  • Orlando Station - 9 min drive
  • Orlando Intl. Airport (MCO) - 30 min drive

Restaurants

  • ‪Vera Asian - ‬11 min walk
  • ‪Greenbeat - ‬10 min walk
  • ‪BITE Bistro & Wine Bar - ‬1 min walk
  • ‪Brew Theory - ‬9 min walk
  • ‪Bulgogi House - ‬9 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 48-inch LCD televisions with premium TV channels provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 mi.
Grab a bite to eat at Bite Bistro and Wine Bar, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Orlando? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 3.00 mi
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5-10 for adults and USD 5-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (6600 square feet)
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 134 out of 209 reviews
Rating 8 - Good. 33 out of 209 reviews
Rating 6 - Okay. 22 out of 209 reviews
Rating 4 - Poor. 6 out of 209 reviews
Rating 2 - Terrible. 14 out of 209 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the decor...updated, rooms fresh and clean. Easy parking. Staff extremely pleasant and helpful. Hope to come back next year.
Stayed 1 night in Nov 2024

8/10 Good

Kem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like not having a bigger balcony with access.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro, Miami

Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with our stay. Just prefer to be closer to the DT restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, king suite was beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely and helpful. King suite was impeccable.
Stayed 3 nights in Nov 2024

8/10 Good

Aronson, Jacksonville

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Rodney, Port Orange

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was professional & courteous - not enough people for bar/food service - waited almost 15 mins for a drink & 30 min for appetizers. Rooms need updating.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Darla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful. Room was clean. Very nice hotel inside. 4.5 star hotel in my opinion. However, I had to give a low rating for around the property because there is a large homeless population living on the back side of one fence of the hotel and the property isn’t that large so I felt a little anxious with daughter. I wouldn’t have known if I didn’t have to go around the block after missing the entrance.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all. Great place to stay, very comfortable!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to our concert. Clean and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything!
Stayed 5 nights in Nov 2024

8/10 Good

Nydia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Tom

Liked: Staff & service
Poor value. Very expensive. Bathroom :(
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good 👍
Stayed 3 nights in Oct 2024

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAD A GREAT EXPERIENCE
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good time at EDC
It was very decent for probably the busiest time they will have. I felt like the staff dealt with the EDC guests rather well, they were friendly. I would stay there again. Breakfast was yummy. The pool was nice.
Stayed 4 nights in Nov 2024

2/10 Terrible

Aleksandar

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024