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Crowne Plaza Orlando - Downtown by IHG

3.5 star property

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Outdoor pool, pool loungers
Exterior
Premium Room, 1 King Bed
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
304 W Colonial Drive, Orlando, FL, 32801
  • Kia Center
    ‪18 min walk‬
  • Dr. Phillips Center for the Performing Arts
    ‪3 min drive‬
  • Camping World Stadium
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | Private kitchen

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Orlando

With a stay at Crowne Plaza Orlando - Downtown by IHG, you'll be centrally located in Orlando, within a 5-minute drive of Kia Center and Camping World Stadium. .This hotel is 7.8 mi (12.6 km) from Florida Mall and 8.2 mi (13.2 km) from Orlando International Premium Outlets.

What's nearby

  • Orange Avenue - 7 min walk - 0.6 km
  • Kia Center - 18 min walk - 1.6 km
  • Inter&Co Stadium - 2 min drive - 1.8 km
  • Dr. Phillips Center for the Performing Arts - 3 min drive - 2.6 km
  • Camping World Stadium - 4 min drive - 4.1 km

Getting around

  • Lynx Central Station - 8 min walk
  • Orlando Station - 9 min drive
  • Orlando Intl. Airport (MCO) - 30 min drive

Restaurants

  • ‪Vera Asian - ‬11 min walk
  • ‪Greenbeat - ‬10 min walk
  • ‪BITE Bistro & Wine Bar - ‬1 min walk
  • ‪Brew Theory - ‬9 min walk
  • ‪Bulgogi House - ‬9 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 48-inch LCD televisions with premium TV channels provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 mi.
Grab a bite to eat at Bite Bistro and Wine Bar, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Orlando? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 220 out of 367 reviews
Rating 8 - Good. 65 out of 367 reviews
Rating 6 - Okay. 40 out of 367 reviews
Rating 4 - Poor. 15 out of 367 reviews
Rating 2 - Terrible. 26 out of 367 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Billy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Never stayed
Stayed 2 nights in Dec 2024

10/10 Excellent

Wislaine

Stayed 1 night in Oct 2024

10/10 Excellent

Zyqayja

Stayed 2 nights in Dec 2024

10/10 Excellent

Clarence

Stayed 1 night in Dec 2024

10/10 Excellent

MELISSA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Beautiful hotel. Great location and provided free shuttle to the Kia Center for a concert. Nice bar and restaurant also.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Floridian charmer
The hotel is beautiful. Large room with king bed, bathroom with tub and shower and all amenities including iron, hairdryer, makeup mirror, full length mirror. Large comfy bed with 4 great king pillows! Dinner in the restaurant/ bar was delicious and breakfast amazing choices. I would definitely stay again. Very courteous and friendly atmosphere.
Stayed 2 nights in Dec 2024

4/10 Poor

Hatasha

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the things that attracted me to the hotel was the fact it had balconies. To drive 6 hours only to find out the location of the hotel does not allow access to the balconies was disheartening. I feel thats something you should share with customers. Everything else was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Orlanda, Highland Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful visit. Very spacious room. Conveniently located. No complaints
Stayed 5 nights in Dec 2024

10/10 Excellent

Konstantina

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nikolaos, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Xaviar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this hotel a few times when visiting Orlando. It is a quality hotel. The rooms are clean and fairly well updated. The amenities are good. Janelle was awesome at check in. Of the less than $400 hotels this one is the best in Downtown Orlando.
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly at the Crowne
The service people were wonderful. From Janelle at the front desk to JJ and jay at the shuttle and Albert at the bar. All were attentive and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

KELLY

Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Stayed 2 nights in Nov 2024

8/10 Good

Shenika

Travelled with partner
I loved the spacious room layout. I did not like not being able to open doors to balcony
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a couples weekend!
This was a perfect hotel for a couples trip. Not too far from everything and located conveniently off the interstate. The customer service was amazing from parking, check-in, on-site restaurant, and housekeeping. We will be returning.
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel proximous to entertainment venues.
Stayed 1 night in Dec 2024

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Lovepreet

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel Great free shuttle Will definitely go back
Stayed 1 night in Dec 2024

10/10 Excellent

sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was comfortable. Free shuttle was a plus. Domonic was ausome with being on time being the shuttle driver! No issues with anything!
Stayed 1 night in Dec 2024