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Crowne Plaza Orlando - Downtown by IHG

3.5 star property

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Property video
Suite, 1 Bedroom, Kitchen (Dining)
Outdoor pool, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
304 W Colonial Drive, Orlando, FL, 32801
  • Place, Orange Avenue
    ‪6 min walk‬
  • Place, The Social
    ‪17 min walk‬
  • Place, Kia Center
    ‪1 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Microwave, coffee/tea maker

Premium Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

  • Lake view
  • 122 sq m
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

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About the area

Orlando

With a stay at Crowne Plaza Orlando - Downtown by IHG, you'll be centrally located in Orlando, within a 5-minute drive of Kia Center and Camping World Stadium. .This hotel is 7.9 mi (12.7 km) from Florida Mall and 8.3 mi (13.3 km) from Orlando International Premium Outlets.

What's nearby

  • Orange Avenue - 6 min walk - 0.5 km
  • The Social - 17 min walk - 1.5 km
  • Lake Eola Park - 18 min walk - 1.5 km
  • Lake Eola - 18 min walk - 1.6 km
  • Kia Center - 1 min drive - 1.7 km

Getting around

  • Lynx Central Station - 10 min walk
  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪A La Cart - ‬12 min walk
  • ‪Acropolis Greek Taverna - ‬12 min walk
  • ‪Subway - ‬11 min walk
  • ‪Gravity Taproom - ‬8 min walk
  • ‪Qreate Coffee - ‬7 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 227 air-conditioned rooms featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 mi.
Grab a bite to eat at Bite Bistro and Wine Bar, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Planning an event in Orlando? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Orlando Downtown Hotel

Crowne Plaza Hotel Orlando Downtown

Crowne Plaza Orlando Downtown

Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 755 reviews
Rating 8 - Good. 123 out of 755 reviews
Rating 6 - Okay. 59 out of 755 reviews
Rating 4 - Poor. 22 out of 755 reviews
Rating 2 - Terrible. 47 out of 755 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dina Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nos llevó un señor en autobús al estadio y súper pesado y abusivo. No tenía paciencia.
Stayed 1 night in Mar 2026

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Karim

Stayed 2 nights in Feb 2026

10/10 Excellent

Tatyana

Liked: Cleanliness, amenities, property conditions & facilities
Very good!!
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Stayed 1 night in Feb 2026

2/10 Terrible

Ismael

Stayed 2 nights in Feb 2026

6/10 Okay

Paul

Liked: Cleanliness
The room was fine. The staff was very nice. But Expedia gave a quote of a little over $400 for the 2 nights and the hotel charged me a little less than $800. The hotel said there was nothing they could do about it. Double the price ruined the stay!
Stayed 2 nights in Feb 2026

10/10 Excellent

Kashif

Stayed 3 nights in Feb 2026

8/10 Good

Stephen M.

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was nice. Bed was very comfortable. Staff was very helpful. Free parking onsite. Close to I-4. Restaurant onsite was costly but food was good.
Stayed 1 night in Feb 2026

10/10 Excellent

Antonino

Stayed 2 nights in Feb 2026

8/10 Good

Desirea

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 3 nights in Feb 2026

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
The room was very dark, very dated, the AC was incredibly loud, and the mini fridge wasn’t working properly and froze everything including my medication, which destroyed it
Stayed 3 nights in Feb 2026

10/10 Excellent

Jose

Stayed 1 night in Feb 2026

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Lisa at the front desk was very helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mercedita

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, perfect location!
Stayed 1 night in Feb 2026

10/10 Excellent

Mirna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Love the staff, room super clean. I’ll go back
Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Stayed 1 night in Feb 2026

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026

8/10 Good

Dorian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

6/10 Okay

Mike

Stayed 1 night in Feb 2026

10/10 Excellent

AMANDA

Stayed 1 night in Feb 2026

10/10 Excellent

Daryl

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Joan

Stayed 1 night in Feb 2026

10/10 Excellent

ROBERTSON

Stayed 3 nights in Feb 2026

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. The faucet was loose.
Stayed 2 nights in Feb 2026