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Crowne Plaza Orlando - Downtown by IHG

3.5 star property

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Property video
Suite, 1 Bedroom, Kitchen (Dining)
Premium bedding, pillow-top beds, in-room safe, desk
Presidential Suite, 1 Single Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
304 W Colonial Drive, Orlando, FL, 32801
  • Place, Orange Avenue
    ‪6 min walk‬
  • Place, Inter&Co Stadium
    ‪18 min walk‬
  • Place, Kia Center
    ‪1 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Fridge, microwave, coffee/tea maker

Premium Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

7.6 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the area

Orlando

With a stay at Crowne Plaza Orlando - Downtown by IHG, you'll be centrally located in Orlando, within a 5-minute drive of Kia Center and Camping World Stadium. .This hotel is 7.9 mi (12.7 km) from Florida Mall and 8.3 mi (13.3 km) from Orlando International Premium Outlets.

What's nearby

  • Orange Avenue - 6 min walk - 0.5 km
  • The Social - 15 min walk - 1.3 km
  • Lake Eola Park - 18 min walk - 1.5 km
  • Inter&Co Stadium - 18 min walk - 1.6 km
  • Kia Center - 1 min drive - 1.7 km

Getting around

  • Lynx Central Station - 10 min walk
  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪Gravity Taproom - ‬8 min walk
  • ‪Qreate Coffee - ‬7 min walk
  • ‪M Club Lounge - ‬10 min walk
  • ‪Bulgogi House - ‬8 min walk
  • ‪Planet Smoothie - ‬11 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with an outdoor pool, near Kia Center
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 48-inch LCD televisions with premium TV channels provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 mi.
Grab a bite to eat at Bite Bistro and Wine Bar, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Orlando? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 574 reviews
Rating 8 - Good. 95 out of 574 reviews
Rating 6 - Okay. 44 out of 574 reviews
Rating 4 - Poor. 18 out of 574 reviews
Rating 2 - Terrible. 34 out of 574 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Rickie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff...Breakfast was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Jerome

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jerricka

Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Amenities, property conditions & facilities
very clean and nice room
Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe, dirty and staff- especially the manager very rude
Stayed 2 nights in Oct 2025

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenn

Stayed 3 nights in Sep 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and well maintained
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room clean bathroom service was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
The. Stay was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Tanzie Y

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly courteous. Joshua and Tina were very kind to us at checking. They need to be training others in hospitality.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel, spacious room and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay there again just for parking. To self park it cost. $50. Which is ridiculous for one night.
Stayed 1 night in Oct 2025

2/10 Terrible

Austin

Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodations

It was a great stay, one night for the Brandon Lake concert. No one mentioned a shuttle to us until our uber pulled up, but thats okay. We had a great time and a great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Shadawn Herzonell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay .. I’ll definitely be back
Stayed 3 nights in Sep 2025

10/10 Excellent

Bonnie

Stayed 1 night in Oct 2025

8/10 Good

Tammara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Curtis

Stayed 1 night in Oct 2025

10/10 Excellent

Yinay

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 1st time Orlando as adults and we enjoyed our stay. We were super close to everything. Restaurant staff was amazing. Check in staff was amazing. We will definitely be back.
Stayed 3 nights in Sep 2025

6/10 Okay

Rein

Liked: Staff & service, property conditions & facilities
The valet staff were wonderful. They were always helpful and knowledgeable. The dining bar staff also had fantastic personalities but boy that bartender needed some help.. he was so nice and funny, but he
Stayed 1 night in Sep 2025