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Crowne Plaza Orlando - Downtown, an IHG Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Orlando - Downtown, an IHG Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Point of interest
Premium bedding, pillow-top beds, in-room safe, desk
Point of interest
Suite, 1 Bedroom, Kitchen (Dining) | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Room service

Explore the area

Map
304 W Colonial Drive, Orlando, FL, 32801
  • Orange Avenue
    ‪6 min walk‬
  • Lake Eola
    ‪17 min walk‬
  • The Social
    ‪17 min walk‬
  • Orlando, FL (ORL-Orlando Executive)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Orlando

With a stay at Crowne Plaza Orlando - Downtown, an IHG Hotel, you'll be centrally located in Orlando, within a 5-minute drive of Kia Center and Camping World Stadium. .This hotel is 8.6 mi (13.8 km) from Universal Orlando Resort and 8.7 mi (13.9 km) from Orlando International Premium Outlets.

What's nearby

  • Kia Center - 18 min walk
  • Lake Eola Park - 18 min walk
  • Inter&Co Stadium - 3 min drive
  • Dr. Phillips Center for the Performing Arts - 3 min drive
  • Camping World Stadium - 4 min drive

Getting around

  • Orlando Station - 7 min drive
  • Lynx Central Station - 8 min walk
  • Orlando Intl. Airport (MCO) - 26 min drive

Restaurants

  • ‪Vera Asian - ‬11 min walk
  • ‪Greenbeat - ‬9 min walk
  • ‪BITE Bistro & Wine Bar - ‬2 min walk
  • ‪Brew Theory - ‬9 min walk
  • ‪Bulgogi House - ‬8 min walk

About this property

Crowne Plaza Orlando - Downtown, an IHG Hotel

Hotel with free local shuttle, near Kia Center
Crowne Plaza Orlando - Downtown, an IHG Hotel offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 48-inch LCD televisions with premium TV channels provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 mi.
Grab a bite to eat at Bite Bistro and Wine Bar, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Orlando? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 3.00 mi
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5-10 for adults and USD 5-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (6600 square feet)
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 173 reviews" "
Rating 8 - Good. 27 out of 173 reviews" "
Rating 6 - Okay. 18 out of 173 reviews" "
Rating 4 - Poor. 5 out of 173 reviews" "
Rating 2 - Terrible. 12 out of 173 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

chelsea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, we stay there due to hurricane Milton.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to check in and out and now has daily maid service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cezary, Lady Lake

Stayed 1 night in Jul 2024

8/10 Good

MANUEL A

Stayed 2 nights in Sep 2024

2/10 Terrible

Destiny S

Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Aivaras

Liked: Staff & service
Not worth
I was very disappointed with my stay at this hotel. The room was not properly cleaned, with large pieces of dates or don’t know what it was and popcorn left behind from previous guests. The windows were sealed shut, making it impossible to get fresh air. The air conditioning was overly strong, making it difficult to sleep with it on, but without it, the room became unbearably stuffy due to the sealed windows. Additionally, our room was located in a very noisy area, making it nearly impossible to get any rest. The iron provided was rusty, releasing brown water that stained my jumpsuit. While I received a 50% discount for one night, it didn’t seem like adequate compensation, as I’m unsure if my jumpsuit can even be salvaged since it requires dry cleaning. This was our fourth hotel during our stay in Florida, and it was the only one that truly disappointed us. I regret choosing this hotel and would not recommend it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Milagros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even that was under hurricaine Milton, they provided excelent service
Stayed 2 nights in Oct 2024

6/10 Okay

Nate

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ease of check in friendliness of staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hurricane refugees
This hotel was all that was available when evacuating from hurricane Milton. We got there early and they were amazing with getting us into our room by 10am. The hotel was packed but they tried to accommodate everyone’s needs with limited staff. We ended up having to stay an extra night and they kept us in the same room! Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and service were all fantastic, very easy walking distance to the Kia Center and plenty of options for food!
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

8/10 Good

DeShawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Aysha, Coral Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Every one was very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and friendly. I will be staying here again when I’m here traveling to Orlando.
Stayed 1 night in Oct 2024

10/10 Excellent

Quartshonno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Ariana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024