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The Meritage Resort and Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Meritage Resort and Spa

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Point of interest
Property amenity
Point of interest
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
875 Bordeaux Way, Napa, CA, 94558
  • Trinitas Cellars
    2 min walk
  • Napa River
    14 min walk
  • Napa Valley College
    4 min drive
  • Napa, CA (APC-Napa Valley)
    5 min drive

Room options

View all photos for Suite (Atlas Peak Two-Story Suite)

Suite (Atlas Peak Two-Story Suite)

Suite (Atlas Peak Two-Story Suite)

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Patio

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Meritage Two Queen)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room (Meritage Two Queen)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Vineyard)

Room, 1 King Bed (Vineyard)

Room, 1 King Bed (Vineyard)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Calistoga)

32-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 Bedroom, Accessible (Calistoga)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (St. Helena)

Junior Suite (St. Helena)

Junior Suite (St. Helena)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Meritage King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room (Meritage King)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Chairman's)

Suite, 1 Bedroom (Chairman's)

Suite, 1 Bedroom (Chairman's)

  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (Wild Horse)

Studio Suite (Wild Horse)

Studio Suite (Wild Horse)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Oak Knoll)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible (Oak Knoll)

  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 1 Bedroom

  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (Meritage King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible (Meritage King)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Vineyard)

Room, 2 Queen Beds (Vineyard)

Room, 2 Queen Beds (Vineyard)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Rutherford)

Suite, 1 Bedroom (Rutherford)

Suite, 1 Bedroom (Rutherford)

  • 83 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 2 Queen Beds, Pool View

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Reserve)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Reserve)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Reserve)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Reserve)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible (Meritage Two Queen)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible (Meritage Two Queen)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Estate Vineyard King)

Room (Estate Vineyard King)

Room (Estate Vineyard King)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Oak Knoll)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (Oak Knoll)

  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 2 Bedrooms (King/QQ)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 2 Bedrooms (King/QQ)

  • 118 sq m
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Suite, 2 Bedrooms (Reserve - King/King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms (Reserve - King/King)

  • 118 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Reserve - King/QQ)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms (Reserve - King/QQ)

  • 118 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Reserve)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (Reserve)

  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Reserve)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible (Reserve)

  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 2 Bedrooms, Pool View (King/QQ)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 2 Bedrooms, Pool View (King/QQ)

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Signature Suite, 2 Bedrooms, Pool View (King/King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 2 Bedrooms, Pool View (King/King)

  • 118 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, Accessible, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 1 King Bed, Accessible, Pool View

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 1 King Bed, Pool View

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Reserve)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Reserve)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 2 Queen Beds, Accessible

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Reserve)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Reserve)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible (Reserve - King/King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Accessible (Reserve - King/King)

  • 118 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible (Reserve - King/QQ)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Accessible (Reserve - King/QQ)

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom (Cru)

Premium bedding, down duvets, pillow-top beds, in-room safe

Grand Suite, 1 Bedroom (Cru)

  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Calistoga)

32-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 Bedroom (Calistoga)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Napa

With a stay at The Meritage Resort and Spa in Napa (Soscol Gateway South), you'll be a 1-minute drive from Trinitas Cellars and 7 minutes from Oxbow Public Market. .This family-friendly resort is 4.3 mi (7 km) from Napa Valley Wine Train and 7 mi (11.2 km) from Balloons Above the Valley.
View more Resorts in NapaOpens in a new window

What's nearby

  • Napa Valley College - 4 min drive - 3.6 km
  • Bottlerock - 6 min drive - 6.2 km
  • Napa Valley Expo - 6 min drive - 6.2 km
  • Oxbow Public Market - 7 min drive - 6.8 km
  • Napa Valley Wine Train - 7 min drive - 7.0 km

Getting around

  • Suisun-Fairfield Station - 20 min drive
  • Oakland Intl. Airport (OAK) - 64 min drive

Restaurants

  • ‪In-N-Out Burger - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Bear - ‬11 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Applebee's Grill + Bar - ‬5 min drive

About this property

The Meritage Resort and Spa

Family-friendly Napa resort in Soscol Gateway South with 3 restaurants
The Meritage Resort and Spa offers 322 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Terra has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 322 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Satellite programming and MP3 docking stations are provided for your entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and an attached winery. Additional amenities at this resort include concierge services, gift shops/newsstands, and wedding services.
Enjoy Italian cuisine at Olive and Hay, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. Full breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Napa? This resort has 80000 square feet (7432 square meters) of space consisting of conference space and 40 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge.
Olive and Hay - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Crush Lounge - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Blend Cafe - This café specializes in American cuisine and serves breakfast and light fare. Open daily.
The Commons (Lobby Bar) - This bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Village Bistro - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Self parking on site (USD 15 per night)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: USD 10-40 for adults and USD 0-19 for children
  • 3 restaurants and 2 coffee shops
  • 2 poolside bars and 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Olive and Hay
  • Crush Lounge
  • Blend Cafe
  • The Commons (Lobby Bar)
  • Village Bistro

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Fitness classes
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Nightclub
  • Private winery tours
  • Public winery tours
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Wine-tasting room
  • On-site winery
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Children's pool
  • Fence around the pool
  • Laundry facilities
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (80000 square feet)
  • Coworking spaces
  • Meeting rooms - 40

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 91
  • Hardwood flooring in public areas
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in reception
  • Games
  • Renovated entire property – April 2024

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Spa tub access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 0 to 19 for children
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

The Meritage Resort Spa
Meritage Napa
Meritage Resort
Meritage Resort Napa
Meritage Hotel Napa
The Meritage Hotel Napa
The Meritage Resort And Spa Napa, Napa Valley, CA
The Meritage And Spa Napa
The Meritage Resort and Spa Napa
The Meritage Resort and Spa Resort
The Meritage Resort and Spa Resort Napa

The Meritage Resort and Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 496 out of 1001 reviews" "
Rating 8 - Good. 218 out of 1001 reviews" "
Rating 6 - Okay. 128 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Maid service did not clean on either day of our stay despite us being out until late afternoon both days. Very pricey but not much amenities. Disappointed overall as expected a lot more for the price
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco

Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Travelled with family
I would not stay here again. That is certain.
Stayed 1 night in Aug 2024

2/10 Terrible

Dana

Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very large property shared by 3 resorts- and that’s a problem
Stayed 1 night in Aug 2024

10/10 Excellent

Qinghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown Napa valley, Olive and Hay is good. Easy Parking, Many options in Meritage Resort & Spa, and we love take a walk in vineyard.
Stayed 2 nights in Aug 2024

6/10 Okay

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very upscale.
Stayed 2 nights in Aug 2024

8/10 Good

Lenore, Porterville

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Chantal

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where so nice and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Marian, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Kunal, Paso Robles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk and housekeeping staff are rude and questionable. Bar staff, valet, pool staff are the opposite extreme of being nice, friendly and accommodating. Room was not cleaned 2 days in a row (we were out of the room 9:30-4:30). Front desk was actually rude! Actually rude! And I was part of a wedding party that had probably spent easily over 150K that weekend at this resort. Only giving it 2 stars for the bar, pool and valet staff. Don't get iced tea, coffee etc at the little market across the street. Burnt!!!
Stayed 5 nights in Aug 2024

8/10 Good

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property, lots of facilities, nice pool area. We couldnt get through to concierge at all, so couldn't get help with our bags or queries. Food was OK.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Hayden

Stayed 1 night in Jul 2024

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no options for in room service dining late at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful for a quick weekend getaway
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The hotel upgraded our room to a junior sweet for our anniversary, they gave us a bottle of bubbly and A glass of champagne at dinner on our anniversary night. I feel like they went above and beyond! We loved walking the vineyard at night and in the mornings. The pool was fun! We absolutely loved our trip.
Stayed 5 nights in Jun 2024

6/10 Okay

Laurel

Disliked: Cleanliness, staff & service
We paid extra for a Vineyard View room with a balcony - at check in - I asked for a quiet room if at all possible. The first room they gave us had no balcony and was directly on the pool with no “view” except the loud DJ at the pool. We went back and they assured us we would then be in a “Vineyard View” - it looked directly into a parking lot with a dumpster directly in front of our patio. The bathroom constantly had ants crawling in it and we could hear every footstep of the people in the room above us. We severely disappointed especially considering the cost.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alonna

Stayed 2 nights in May 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Anthony

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay. Our room was not cleaned for 2 days. The first time it was missed, they told us it would be cleaned the next day. The next day it was missed again, and we didn't want them to come because it was so late in the day, we just wanted to relax. They came and cleaned the room quickly, but not well. The calls to the front desk took MULTIPLE attempts before we could speak to anyone. Napa was gorgeous, but i spent too much time trying to deal with this overpriced, underwhelming "resort"
Stayed 3 nights in May 2024