Hyatt Palm Springs

4.0 star property

Photo gallery for Hyatt Palm Springs

Outdoor pool
Library
View from room
View from room
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
285 N Palm Canyon Dr, Palm Springs, CA, 92262
  • Agua Caliente Cultural Museum
    ‪7 min walk‬
  • Palm Springs Art Museum
    ‪9 min walk‬
  • Palm Springs Convention Center
    ‪12 min walk‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪11 min drive‬

Room options

Suite, 2 Double Beds, Pool View

  • 55 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed (VIP)

  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed with Sofa bed (Cabana)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Mountain View

  • 97 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Pool View

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Mountain View

  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, City View

  • 55 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, City View

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Palm Springs

A stay at Hyatt Palm Springs places you in the heart of Palm Springs, within a 15-minute walk of Palm Springs Art Museum and Palm Springs Convention Center. .This hotel is 6.5 mi (10.4 km) from Palm Springs Aerial Tramway and 5.8 mi (9.3 km) from Indian Canyon.

What's nearby

  • Agua Caliente Casino - 6 min walk - 0.5 km
  • Agua Caliente Cultural Museum - 7 min walk - 0.6 km
  • Palm Springs Art Museum - 9 min walk - 0.8 km
  • Palm Springs Convention Center - 12 min walk - 1.0 km
  • Tahquitz Canyon - 4 min drive - 2.7 km

Getting around

  • Palm Springs Station - 19 min drive
  • Palm Springs Intl. Airport (PSP) - 11 min drive

Restaurants

  • ‪Cascade Lounge - ‬6 min walk
  • ‪Clandestino - ‬2 min walk
  • ‪The Tropicale - ‬4 min walk
  • ‪Tonga Hut - ‬1 min walk
  • ‪High Bar - ‬4 min walk

About this property

Hyatt Palm Springs

Hotel with 2 restaurants, a short walk to Palm Springs Art Museum
Hyatt Palm Springs offers 197 accommodations with iPod docking stations and safes. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 197 individually furnished guestrooms, featuring refrigerators and iPod docking stations. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free international calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Palm Springs? This hotel has 12250 square feet (1138 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Hyatt Palm Springs has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,250 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Due to a street festival every Thursday from 5-10 PM, the hotel's main entrance is closed. During this time, guests can access the hotel and valet parking on Belardo Road.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Hotel Palm Springs
Hyatt Palm Springs
Palm Springs Hyatt
Hyatt Regency Palm Springs
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Palm Springs Hotel
Hyatt Palm Springs Hotel
Hyatt Palm Springs Palm Springs
Hyatt Palm Springs Hotel Palm Springs

Hyatt Palm Springs Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 409 out of 1043 reviews
Rating 8 - Good. 214 out of 1043 reviews
Rating 6 - Okay. 180 out of 1043 reviews
Rating 4 - Poor. 113 out of 1043 reviews
Rating 2 - Terrible. 127 out of 1043 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reginald

Travelled with family
Liked: Cleanliness, staff & service
The property is well kept and clean , but could use some updating. We did t know they even had a pool until we were leaving. The location is good.
Stayed 4 nights in Jan 2025

2/10 Terrible

Thomas James

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I didn’t like the idea that no one or your Website indicated that there was work getting done on the property. There was dust everywhere couldn’t even sit outside on our deck and at the pool because of the noise. We changed rooms only to discover that the room service elevator was next too our Bedroom wall in the new room that they put us in. Was not a good experience
Stayed 7 nights in Jan 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Zoran

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The location of Hyatt Palm Springs was the main reason I booked this hotel. It is conveniently located to all the shops, restaurants, and the museum. It is nice that these were all in short walking distance. The property itself is rather outdated inside the rooms. I noticed the walls also seem thin and could hear alot of noise from the neighboring rooms. It was quite chilly in the evening and our room heater didnt seem to be functioning well either.
Stayed 2 nights in Jan 2025

6/10 Okay

John, Campbell

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The AC in our unit didn’t work and the room was kinda dirty. The couch had stains and the remote on one TV didn’t work. The place needs updating.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Rooms were dated, not well cleaned
Stayed 7 nights in Dec 2024

6/10 Okay

Carol

Liked: Staff & service
Stayed 11 nights in Dec 2024

8/10 Good

christina

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunate stay

There was loud and v dusty construction right outside our mountain view room preventing us from enjoying the room or the view.
Stayed 1 night in Jan 2025

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service
This hotel is in an excellent location and is walkable to all things downtown Palm Springs. The rooms are spacious. There needs to be some updates with the plumbing was the main downside.
Stayed 6 nights in Dec 2024

2/10 Terrible

HYEHEE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Josephine

Stayed 1 night in Dec 2024

4/10 Poor

Tammy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Liked the size of the room and location. The hotel is run down, bathroom sink faucets leaking on the countertop and the toilet handle needed to be held for 30 seconds to flush. The AC unit is very loud. Front desk staff are poorly trained and indifferent to customer satisfaction. We waited 5 hours for a text to confirm that our room was ready, which never arrived. On checkout the cab they pre booked never arrived and the desk clerk made no effort to help us get to the airport for an international flight.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alaina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our room smelled like cigarettes.
Stayed 4 nights in Dec 2024

6/10 Okay

Lisa

Stayed 4 nights in Dec 2024

10/10 Excellent

Jinfang

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

SALLY

Stayed 1 night in Nov 2024

10/10 Excellent

Keone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Riccardo

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern decor. Well maintained. Big suite rooms.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Great location, but has seen better days.

This hotel is a great location, right in the middle the action in Palm Springs’ downtown area. Unfortunately, it has seen better days as an establishment. Our suite left quite a bit to be desired, including a mattress, warped in the middle, giving you the feeling that you’re slipping into an abyss while you sleep. The bathtub was scratched up, missing enamel and had low pressure. There was a big hairball on our carpet, and a stinky used baby bottle from a previous tenant under our bed. I’m very grateful we didn’t encounter any pests, but I also find that somewhat surprising given the condition of the room. If you decide to park there, be careful where you leave your car. I inadvertently parked underneath a cracked ceiling and came upon my car the next day covered in water, paint chips and a mineralized residue. We ordered 2 room service meals one afternoon but they were never delivered. After going to pick up the order ourselves and returning to our room, we discovered a cheeseburger order was missing bun, the lettuce was also browned in several areas and the burger appeared very unappetizing. At about $22 each, it was upsetting to see that quality of service and cuisine. My son enjoyed the pool and it was nice to have a space where pets are welcome, but we won’t plan to stay here again next year.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location right downtown Palm Springs. My room was great. Staff was excellent and welcoming. My only suggestion is that Hyatt needs to upgrade or fresnen up the hotel. Still looks like its living in the late 1980's. Give this place a serious redo, bring it up to a 2025 fresh look ...but I had a great stay...would stay there again.
Stayed 5 nights in Dec 2024

8/10 Good

JaKeith, Elk Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is nice and it's in a great location, but the rooms need updating for the price.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one bedroom suites are apartment sized; the location is great, and the complementary bikes were such a nice surprise. It’s pretty retro 70s but very well maintained; and the staff & cleaners were very good. Highly recommend!
Stayed 5 nights in Nov 2024