8/10 Good
Eleanor E.
13 Mar 2025
Liked: Cleanliness
Beautiful luxurious property
The home was luxurious in a beautiful, quiet neighborhood. Entering the property was a challenge and easily remedied. The front gate key not positioned in lock box. The keypad front door was easy access. The locked casita door is positioned next to property front door and was very private. Many, many keys to various doors and garage door opener was provided. The main issue was heating the spa (we did not request pool) - we were not successful in getting it heated for the duration of our stay. Contacting Poppy during the day for the routine questions was easy, but getting the Out of Office response for after hours was disappointing. The provided binder for house hints and those provided by Poppy did not match. We enjoyed all other aspects of this house and would stay again, once we were assured other issues have been addressed.
Eleanor E.
Stayed 3 nights in Mar 2025