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Peppers Beach Club and Spa - Palm Cove

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Peppers Beach Club and Spa - Palm Cove

Poolside bar
Front of property
On the beach
Bar (on property)
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
123 Williams Esplanade, Palm Cove, QLD, 4879
  • Palm Cove Beach
    1 min walk
  • Vie Spa Palm Cove
    16 min walk
  • Clifton Village Shopping Centre
    4 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    28 min drive

Room options

View all photos for Garden Spa

Garden Spa

Garden Spa

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Garden Penthouse

Minibar, in-room safe, iron/ironing board, WiFi

1 Bedroom Garden Penthouse

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Resort

Flat-screen TV

2 Bedroom Resort

  • 130 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for 3 Bedroom Resort

Minibar, in-room safe, iron/ironing board, WiFi

3 Bedroom Resort

  • 140 sq m
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for 1 Bedroom Resort

Minibar, in-room safe, iron/ironing board, WiFi

1 Bedroom Resort

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Ocean

Minibar, in-room safe, iron/ironing board, WiFi

3 Bedroom Ocean

  • 140 sq m
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for Resort Spa

Balcony view

Resort Spa

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Spa

Balcony view

Ocean Spa

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean

Minibar, in-room safe, iron/ironing board, WiFi

1 Bedroom Ocean

  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior
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About the area

Cairns

With a stay at Peppers Beach Club and Spa - Palm Cove in Cairns (Palm Cove), you'll be steps from Palm Cove Beach and a 2-minute drive from Vie Spa Palm Cove. .This beach hotel is 1.3 mi (2.1 km) from Wet Tropics of Queensland and 1.4 mi (2.2 km) from Macalister Range National Park.

What's nearby

  • Palm Cove Beach - 1 min walk - 0.2 km
  • Vie Spa Palm Cove - 16 min walk - 1.4 km
  • Clifton Beach - 9 min drive - 5.7 km
  • Kewarra Beach - 10 min drive - 6.2 km
  • Trinity Beach - 14 min drive - 10.6 km

Getting around

  • Redlynch Station - 21 min drive
  • Cairns Intl. Airport (CNS) - 28 min drive

Restaurants

  • ‪Numi - ‬8 min walk
  • ‪Trinity Beach Tavern - ‬11 min drive
  • ‪Underground Palm Cove - ‬3 min walk
  • ‪Nu Nu Restaurant - ‬1 min walk
  • ‪Kewarra Village Take Away - ‬7 min drive

About this property

Peppers Beach Club and Spa - Palm Cove

Luxury hotel on the beach, with 3 outdoor swimming pools
Peppers Beach Club and Spa - Palm Cove offers 108 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and hair dryers.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Exclusive Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at the Lime & Pepper Restaurant, a restaurant where you can take in the ocean view, or stay in and take advantage of room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Lime & Pepper Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 19.95 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Valet parking on site (AUD 5.00 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Lime & Pepper Restaurant

Things to do

  • 3 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • A hot tub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Mud bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 53.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 19.95 per night (rates may vary)
  • Airport shuttle fee: AUD 22.00 per person (one-way)
  • Valet parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 53.0 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Peppers Beach Club Palm Cove
Peppers Club Hotel Palm Cove Beach
Peppers Beach Club Palm Cove Hotel
Peppers Beach Club Palm Cove Resort
Peppers Beach Club Resort
Peppers Beach Club
Peppers Beach Club Spa Palm Cove
Peppers Palm Cove Palm Cove
Peppers Beach Club Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel
Peppers Beach Club and Spa - Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel Palm Cove

Peppers Beach Club and Spa - Palm Cove Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1014 reviews" "
Rating 8 - Good. 278 out of 1014 reviews" "
Rating 6 - Okay. 75 out of 1014 reviews" "
Rating 4 - Poor. 32 out of 1014 reviews" "
Rating 2 - Terrible. 14 out of 1014 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen Lawson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, relaxing stay. Our rooms were amazing! Great space. Helpful staff and clean rooms. Thanks so much!
Stayed 3 nights in Nov 2024

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, room comfort
Beautiful palm cove
Peppers is a great resort but rooms are a little tired but this did not affect our stay too much
Stayed 6 nights in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey and noisy
This is a $500 a night hotel and the property standard supported that. But what I wasn't expecting were the screaming and unsupervised children from morning until dark. At one point I felt obliged to complain about a particularly bad incident only to be told "..well, it is school holidays you know!" Yes, I did know, but that and the price of $500 per night were contradictory. I am sure ppl will think what a grump I am - but really, it was not good and certainly impacted our own enjoyment.
Stayed 4 nights in Jul 2024

8/10 Good

Jessica, Melbourne

Liked: Staff & service, property conditions & facilities
Very good pool area, needed a bit more music, but understand it’s close to rooms area. The Gym needs more weights, towels. Breakfast is good, but not much variety if you stay for longer period. Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
Stayed 7 nights in Jul 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Stayed 1 night in Jun 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sally-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best family holiday we have had
Stayed 8 nights in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Maria Kristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went in July and still warm weather. Close to beach and eateries. Didn’t like the pool not been monitored by children not following pool rules by diving and jumping in and taking over the spa. Parents should take some responsibility as well.
Stayed 6 nights in Jun 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
Stayed 6 nights in Jun 2024

10/10 Excellent

Luka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, amenities
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities. Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why. Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these. I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.
Stayed 1 night in Jun 2024

10/10 Excellent

JM

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

4/10 Poor

ilana

Stayed 1 night in Apr 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we had to cut our holiday short due to a family emergency, we were happy to have credit/new dates for the remaining nights, but unfortunately Expedia or the hotel would not honour this so we lost 3 nights accommodation!
Stayed 4 nights in Mar 2024

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and was warmly greeted by manager Trent when we arrived. The pool and garden's are lush, big and beautiful. Yummy breakfast to finish off our overdue staycation. Thanks Peppers.
Stayed 1 night in Feb 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service
We had ants in our room, lights that didnt work. And had a number of people come to our room to fix these problems. I had my 50th birthday make up gifts over $350 worth with me. That were stolen from my room. Never stay here again.
Stayed 3 nights in Aug 2023

6/10 Okay

Sally

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Staff, breakfast, pools and grounds were lovely. The room was a major let down and expensive for what we got, an Ocean Spa room with a dirty spa and balcony, hardly an ocean more a view of a dirty marquee top. There was sand or something rough in the bed when we slept when we first go in. The bathroom light lit up the whole room so could not be used during the night and there are no block out blinds available only venetian shutters that were set at one angle. We were staying for a special occasion and this was quite a let down. When i mentioned my concerns at check out, I was just told to write a review, seems like a strange way to keep guests returning by inviting poor reviews.
Stayed 3 nights in Feb 2024

8/10 Good

Felipe

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but service just ok.
Very well located but the service is just ok - not helpful and not flexible with rules, even when can flexible to give a very good service without create any problem for the hotel. Parking, not easy to find the hotel garage.
Stayed 1 night in Nov 2023

6/10 Okay

nicola

Travelled with partner
Disliked: Amenities
Unfortunately this hotel really is for families with young children. There was only one pool operating which was not disclosed on Expedia’s website when booking and for the price paid for accommodation was unacceptable. It was like swimming at the zoo at times which wasn’t enjoyable or relaxing. There also seemed to be limited staff although very helpful, and the Buffett was ordinary to say the least especially in a hotel of this calibre