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Holiday Inn Express Sacramento Convention Center, an IHG Hotel

3.0 star property

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
728 16th St, Sacramento, CA, 95814
  • Sacramento Convention Center
    ‪7 min walk‬
  • California State Capitol
    ‪15 min walk‬
  • Golden 1 Center
    ‪2 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪19 min drive‬

Room options

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includes taxes & fees
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About the area

Sacramento

With a stay at Holiday Inn Express Sacramento Convention Center, an IHG Hotel, you'll be centrally located in Sacramento, within a 5-minute drive of Golden 1 Center and Sacramento Convention Center. .This hotel is 0.8 mi (1.3 km) from California State Capitol and 2.8 mi (4.5 km) from Discovery Park.

What's nearby

  • Sacramento Convention Center - 7 min walk - 0.7 km
  • Sacramento Capitol Park - 9 min walk - 0.8 km
  • California State Capitol - 15 min walk - 1.3 km
  • Golden 1 Center - 2 min drive - 1.8 km
  • Discovery Park - 6 min drive - 4.5 km

Getting around

  • Sacramento Valley Station - 6 min drive
  • 12th and I Station - 9 min walk
  • Sacramento Intl. Airport (SMF) - 19 min drive

Restaurants

  • ‪MoJo's Local Tap & Kitchen - ‬5 min walk
  • ‪Mikuni Japanese Restaurant - ‬5 min walk
  • ‪Kikis Chicken Plac - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Shine - ‬6 min walk

About this property

Holiday Inn Express Sacramento Convention Center, an IHG Hotel

Hotel with free breakfast, near Golden 1 Center
Holiday Inn Express Sacramento Convention Center, an IHG Hotel offers 132 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including discounted use of a nearby fitness facility.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free Internet access

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Convention
Holiday Inn Express Convention Hotel Sacramento Center
Holiday Inn Express Sacramento Convention Center
Holiday Inn Express Sacramento Convention Center Hotel
Holiday Inn Express Convention Center Hotel
Holiday Inn Express Convention Center
Holiday Inn Express Sacramento Hotel Sacramento
Holiday Inn Sacramento
Holiday Inn Express Sacramento Convention Center
Holiday Inn Express Sacramento Convention Center an IHG Hotel

Holiday Inn Express Sacramento Convention Center, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 1000 reviews
Rating 8 - Good. 388 out of 1000 reviews
Rating 6 - Okay. 209 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was closed.
Stayed 1 night in Sep 2021

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book
This hotel is abandoned and had been for well over a year when Hotels.com allowed me to book a stay. Trust in Hotels.com is basically evaporated because they sent me and my family to a boarded up broken window property and then acted as if it wasn’t really their fault. We were rebooked and Hotels.com paid the difference but this was the very least they could do after they endangered my family.
Stayed 1 night in Apr 2021

10/10 Excellent

Anjali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Anjali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service
Good Location near down town Sacramento & affordable Cost.
Stayed 1 night in Feb 2020

10/10 Excellent

Trish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
In Sacramento on business. Nice, friendly staff, helpful and kind. My room was comfortable and clean. Easy access.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The breakfast was great - lots of variety. Friendly staff. Room was very nice.
Stayed 1 night in Feb 2020

8/10 Good

Olga L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
turist
everything was great walking distance to everything in the center of the city. the only thing the I don't like is the ask me for $150.00 deposit and take 8 days to refund my Money and thats is not cool other then that everything was awesome
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff & actual room was nice but outside construction was filthy!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location easy in and out of Sacramento-very little water would run out of the sink faucet.
Stayed 1 night in Feb 2020

10/10 Excellent

Alayde R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love my stay.
Great hotel and excellent service as well quality. Strongly recommended.
Stayed 2 nights in Feb 2020

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good and affordable place to stay in Downtown Sac.
My stay here was good. The Staff were great The Breakfast was good The hotel itself is a bit dated, but seems to be under repair /renovation. The location was about a half a block from the Governors Mansion and within walking distance of many food and entertainment options. I would stay here again.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

4/10 Poor

Doug

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t waste your money here
This hotel definitely needs a lot of attention and care. The room was dirty. Trash on the floor. Rusted hinges, stained caulk, cracked toilet tank and shower head/pipe loose and coming out of the wall with a big goop of caulk that did not help. WiFi doesn’t work if your room is at the opposite end of the hotel so we had to move rooms. Breakfast is below average. This hotel needs to have the rooms updated, remodeled or the price should be cut in half so you pay for what you get. Don’t waste your money
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was old and dated. I had booked two rooms. The one smelled like urine. The young man at the front desk was very helpful and immediately moved me into another room. The beds were hard, and the next morning, the elevator was broken. There were a lot of homeless all over the property.
Stayed 1 night in Jan 2020

4/10 Poor

JDH

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older hotel that shows its wear. There was a “chemical” odor in our room that gave us headaches. The front desk person was very nice and tried to find is a different room but it had an odor too. The staff was incredibly friendly but the property itself was very disappointing. There were no screens on the windows, which opened so we were unable to keep the windows open for too long.
Stayed 1 night in Jan 2020

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Family Trip
Very scary neighborhood.
Stayed 3 nights in Jan 2020

10/10 Excellent

Rupa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was in room 3033, I was woken up by cussing and arguing from the overwhelming homeless population outside my room. I should have be alerted of the noise factor at room selection.
Stayed 3 nights in Jan 2020

4/10 Poor

Helen, Los Angeles

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It is in a rough neighborhood. It is old. The building is old. The elevator was small and crippy. The water faucet knot was not working. The hair dryer was not working.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Nothing outstanding about the rooms/building. Free parking is a plus. There is free breakfast but very basic things. Good for short stay.
Stayed 1 night in Jan 2020

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable, great service, great breakfast. Rooms and hallways outdated but it looks like they are in process of remodeling. I would stay here again but
Stayed 3 nights in Jan 2020