2/10 Terrible
Valerie
Travelled with family
12 Aug 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed at the comfort Inn on the night of August 10 and unfortunately, it was one of the worst hotel experiences I’ve had. From the moment we walked in the hotel, felt musty and humid. While the front desk receptionist was very welcoming, the room itself was a huge letdown. It was nothing like the photos online very outdated with a strange stench we couldn’t place. The worst part? We found a roach crawling on the window curtains. We immediately notified the front desk and to their credit, the gentleman upgraded our room. Normally, I would’ve left right then, but it was late, and we were exhausted after a long drive and a concert. The upgraded room wasn’t much better. We inspected everything and found mold in the shower, a bent lamp plug that couldn’t be used and rust on the bathroom light fixture. It was clear that the rooms are falsely advertised and not maintained properly. I would never recommend this hotel to anyone. The staff tried to help, but the condition of the rooms and overall cleanliness were unacceptable.



Valerie
Stayed 1 night in Aug 2025




















