See all properties
Save

SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Point of interest
Point of interest
Exterior
Outdoor pool, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    ‪14 min walk‬
  • University of San Diego
    ‪8 min drive‬
  • SeaWorld
    ‪8 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Standard Room, 2 Queen Beds

GreenTree Inn San Diego Mission Bay

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1369)
The price is NZ$326
for 1 room
includes taxes & fees
2 May - 3 May
GreenTree Inn San Diego Mission Bay

About the area

San Diego

Located in San Diego (Pacific Beach), SureStay Hotel by Best Western San Diego Pacific Beach is within a 5-minute drive of Mission Bay Park and Crystal Pier. .This golf hotel is 3 mi (4.8 km) from Mission Beach and 4.6 mi (7.4 km) from University of San Diego.

What's nearby

  • Mission Bay Park - 14 min walk - 1.2 km
  • Mission Bay - 2 min drive - 1.9 km
  • University of San Diego - 8 min drive - 7.4 km
  • SeaWorld - 8 min drive - 7.0 km
  • Mission Beach - 13 min drive - 4.8 km

Getting around

  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • Balboa Avenue Transit Center Station - 12 min walk
  • San Diego Intl. Airport (SAN) - 20 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Campland Raised Cantina - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Super Bloom - ‬3 min drive
  • ‪Jack in the Box - ‬2 min drive

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free parking, near Mission Bay Park
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, discounted use of a nearby fitness facility, and a vending machine.
Continental breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1029 reviews
Rating 8 - Good. 269 out of 1029 reviews
Rating 6 - Okay. 137 out of 1029 reviews
Rating 4 - Poor. 73 out of 1029 reviews
Rating 2 - Terrible. 83 out of 1029 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thansuda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and great location
Stayed 2 nights in Jan 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Yuanmei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is cheap and the condition is acceptable and the service is good. Great value!
Stayed 1 night in Jan 2025

4/10 Poor

Amanda

Cramped and dirty
Stayed 4 nights in Dec 2024

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Nothing good to say
Stayed 6 nights in Nov 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Isabelle

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Love space, cozy room. Gina and the rest of the staff at the front desk were so helpful. Great stay!
Stayed 1 night in Jan 2025

10/10 Excellent

estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Awesome

The rooms are extra clean & neat, also the front desk staff are professional & friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marie

Stayed 2 nights in Dec 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Nereyda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms . Good location . Can just get annoying because there is a car dealership next door and the service dept has to honk the horn when they are turning a blind spot every 5 min ( during business hours) Other than that no issues.
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Stayed 1 night in Nov 2024

6/10 Okay

Razieh

Stayed 1 night in Dec 2024

6/10 Okay

sandesh

Disliked: Cleanliness
The location is good for most of the things around. The hotel is quite but they can really work on few things like 1. Breakfast - they really need to step up on that as there were literally couple of options and even then the food seemed like stale / frozen. Apart from the scrambled eggs and waffle there were no options. 2. Room service is very poor. USB ports were not working which even after requesting was not fixed. They did not change sheets / towels even after requesting The price is very lucrative but they can raise it by few dollars to offer better services and breakfast items as that would help guests staying The location is really good if you want to be near tourist attractions and so if they improve few of these things, we would love to come back
Stayed 4 nights in Dec 2024

8/10 Good

Rachel

Liked: Staff & service, property conditions & facilities
It's proximity to Seaworld
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun trip

Good service no hassle whatsoever
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Benjamin

Stayed 1 night in Dec 2024

4/10 Poor

Andrea

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

No towels or body wash

My family of 3- myself, bf and our daughter stayed here for 2 nights. We were originally given 2 towels for all of us to shower with. I asked for more and they told me housekeeping was gone for the day. I had to exchange the dirty ones in order to get clean ones- they couldn’t just ‘give’ me any extra. Well after the first shower, the body wash was used/all gone. I again went to the front desk and asked for more body wash. They said they didn’t have any and that the room service had to refill it later, the next day. We were going out for the day, so I told them yes- please have room service come in and exchange the now dirty 2 more towels, and fill the body wash. When we returned from our day trip, the room had not been cleaned nor the body wash filled. I asked the front desk attendant, and she said she was still out of wash, and she didn’t know what we should do. I asked to swap from a vacant room and still she said she didn’t know if she could- and then she suggested we wait until 10am on our check out day to speak to the manager. This is very inconvenient and uneducated of the staff. We felt ignored and very upset that we were unable to shower appropriately. I would not recommend this motel, the service is horrible and they do not care or wish to even attempt to care about their guests needs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Stayed 3 nights in Nov 2024

6/10 Okay

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is the smallest hotel room I’ve ever seen. It barely fit my belongings; I can’t imagine 2 people, especially two women. The room was clean. Liked the included breakfast and free parking but the area is odd. Just car lots so definitely the reason it’s cheap. No gym And wifi was good enough to watch YouTube. I would choose elsewhere because I didn’t really enjoy my time in the room as I usually do. Area is very quiet at night and quite central and easy to get on the highway both directions. Almost directly beside a busy 711 for snacks
Stayed 5 nights in Dec 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024