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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Point of interest
Lobby
Point of interest
Outdoor pool, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    14 min walk
  • Sushi Ota
    1 min walk
  • Balboa Avenue Transit Center Station
    12 min walk
  • San Diego, CA (MYF-Montgomery Field)
    18 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

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Exterior

Comfort Inn Sea World Area

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Parking included
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The price is NZ$197
for 1 night
includes taxes & fees
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About the area

San Diego

Located in San Diego (Pacific Beach), SureStay Hotel by Best Western San Diego Pacific Beach is within a 5-minute drive of Mission Bay Park and Crystal Pier. .This golf hotel is 3 mi (4.8 km) from Mission Beach and 4.6 mi (7.4 km) from University of San Diego.

What's nearby

  • Mission Bay Park - 14 min walk
  • Mission Bay - 2 min drive
  • University of San Diego - 8 min drive
  • SeaWorld - 8 min drive
  • Mission Beach - 11 min drive

Getting around

  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • Balboa Avenue Transit Center Station - 12 min walk
  • San Diego Intl. Airport (SAN) - 17 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Campland Raised Cantina - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Super Bloom - ‬3 min drive
  • ‪Jack in the Box - ‬2 min drive

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free parking, near Mission Bay Park
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, discounted use of a nearby fitness facility, and a vending machine.
Continental breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in hallways
  • Hallway handrail height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – May 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • First-run films
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 897 reviews" "
Rating 8 - Good. 235 out of 897 reviews" "
Rating 6 - Okay. 124 out of 897 reviews" "
Rating 4 - Poor. 70 out of 897 reviews" "
Rating 2 - Terrible. 78 out of 897 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lisette

Disliked: Cleanliness, property conditions & facilities
Cockroachs
Stayed 2 nights in Sep 2024

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gina at the front desk was so helpful and professional
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
An okay stay
Pretty basic, there was a weird smell. Breakfast was good, pretty attentive staff.
Stayed 3 nights in Sep 2024

6/10 Okay

Justin

Travelled with family
Liked: Staff & service
3/5
The service and front desk associates were friendly and provided great customer service but the room we stood in looked nothing like the pictures online. There was a distinguish smell in the room almost like mold or cigarette. The overall cleanliness was about a 3/5.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

I simply enjoyed the location.
Stayed 4 nights in Sep 2024

8/10 Good

Shobha

Travelled with family and small children, Business traveller
Rooms are good and average quality
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Jocelyn was very pleasant upon my arrival and made the check in process extremely smooth.
Stayed 3 nights in Sep 2024

6/10 Okay

Keith

Liked: Cleanliness, amenities, property conditions & facilities
On our second day, we wanted to add an extra day in the same room. Sounds easy. We had to go online and reserve a new room for 1 night and it was way more expensive than any of the nights we were there. Of course, we did not get the same room, so we had to check out and check back in. The clerks had no say in giving discounts for issues like this. Poor customer service.
Stayed 4 nights in Sep 2024

2/10 Terrible

Elias

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smell The area not good I will never get a room in this area
Stayed 1 night in Sep 2024

6/10 Okay

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we went to check in at 3PM we were told the room was not ready to please come back at 4:30. We did that. When coming back told room not touched. Came back at 5:30, got a similar room that had been cleaned. No compensation offered for the delay.
Stayed 1 night in Sep 2024

6/10 Okay

Brandy

Travelled with family
Stayed 3 nights in Sep 2024

8/10 Good

Veronica Mulingtapang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe there is a reason it’s not Best Western?
If you are looking for a low budget stay this is the one for you. Tiny space to exist in even for 2 people. Bed was hard as a rock. No space to store items. The air conditioner smelled moldy and left our clothes smelling musty. There is house keeping if you request it but they apparently only change out the towel and empty the trash. They never made the bed and we stayed 5 nights. Parking is atrocious. They don’t care if people park in handicapped parking without a hang tag and they lied to us about calling a tow company. Skip breakfast unless you can live on waffles and bad coffee. Starbucks is down the street.
Stayed 5 nights in Sep 2024

8/10 Good

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was updated but very small for a queen bed Felt claustrophobic
Stayed 1 night in Sep 2024

4/10 Poor

Timothy

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Considering the price the room was extremely small. We had one person come an visit my wife and I and there was barely enough room to sit.
Stayed 1 night in Sep 2024

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean for the price. A little small but fair for the price
Stayed 2 nights in Sep 2024

8/10 Good

Morgan

Liked: Cleanliness, staff & service
Customer service was too notch, surrounded by noisy car dealership, and too far to watch to the ocean. Clean overall and friendly
Stayed 1 night in Sep 2024

8/10 Good

John

The girls at the desk were great!😊
Stayed 8 nights in Sep 2024

10/10 Excellent

Meggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 3 nights in Sep 2024

4/10 Poor

Luca

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Hotel was near a very busy road and the car noise was annoying the entire day and night. The ice machine was broken, the room was the size of a shoe carton, the shower could only be set to very high temperatures and the staff was not willing to help at all. The breakfast was minimal and hygiene was lacking in the breakfast room. Would not recommend this hotel unless you absolutely have to stay here!
Stayed 3 nights in Sep 2024

2/10 Terrible

Darlene J

Stayed 3 nights in Sep 2024

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny price, Feels expensive!
It’s like an expensive Hotel at a tiny price! It’s PB inland a bit. Convenient location tho. Decent coffee and breakfast 6:30 am on 2nd fl above office. 👍👍 You won’t regret it. It’s a find!
Stayed 1 night in Sep 2024

10/10 Excellent

Calvin

Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Patrica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its small but just but super clean
Stayed 1 night in Sep 2024