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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Breakfast and dinner served, American cuisine
Suite, Multiple Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Coyote Point Park
    ‪3 min drive‬
  • The San Mateo Japanese Garden
    ‪3 min drive‬
  • San Mateo County Event Center
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Communications, Accessible Tub)

Suite, 2 Queen Beds (Communications, Accessible Tub)

Suite, 2 Queen Beds (Communications, Accessible Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 47 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Best Western Inn & Suites San Mateo - San Francisco Airport

Hot tub
Breakfast included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1225)
The price is NZ$255
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Best Western Inn & Suites San Mateo - San Francisco Airport

About the area

San Mateo

Located in San Mateo (Central San Mateo), Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel is within a 10-minute drive of San Mateo County Event Center and San Francisco Bay. .This hotel is 8.5 mi (13.7 km) from Kaiser Permanente Redwood City Medical Center and 8.6 mi (13.8 km) from Fox Theatre.

What's nearby

  • Coyote Point Park - 3 min drive
  • San Mateo County Event Center - 5 min drive
  • Hillsdale Shopping Center - 6 min drive
  • San Francisco Bay - 6 min drive
  • Filoli - 16 min drive

Getting around

  • Burlingame Station - 3 min drive
  • San Francisco Intl. Airport Station - 8 min drive
  • San Francisco Intl. Airport (SFO) - 9 min drive

Restaurants

  • ‪Jack in the Box - ‬2 min drive
  • ‪Rise Woodfire - ‬3 min drive
  • ‪Wursthall - ‬3 min drive
  • ‪Celia's Mexican & American Restaurant - ‬2 min drive
  • ‪Los Primos - ‬3 min drive

About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

Hotel with a 24-hour fitness center, in the vicinity of San Mateo County Event Center
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel offers 172 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy American cuisine at Bistro 330, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 10:30 AM.
Bistro 330 - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–10:30 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Self parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1012 reviews" "
Rating 8 - Good. 255 out of 1012 reviews" "
Rating 6 - Okay. 156 out of 1012 reviews" "
Rating 4 - Poor. 86 out of 1012 reviews" "
Rating 2 - Terrible. 68 out of 1012 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too much time figuring out someone else's job.
As soon as I entered the room the smell of stale smoke filled the room. I was charged for incidentals and they were unable to reverse the charges. I'm still waiting for them to reverse it. I spent a lot of time on the phone before I got on my flight to Europe. Nobody seems to know why the gentleman at the front desk charged me. The rate was good, but this is a case of you get what you pay for.
Stayed 1 night in Oct 2024

2/10 Terrible

James

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

PI SUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the staff who helped me in the early morning after I check out. For some reason I cannot use my Uber app. I ask for help and the staff makes everything very smooth so I can catch the plane. Thanks again for doing more than needed.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 3 nights in Oct 2024

10/10 Excellent

Vicente

Stayed 1 night in Oct 2024

8/10 Good

Ashwin

Stayed 3 nights in Oct 2024

4/10 Poor

Louise

Travelled with family
Disliked: Staff & service
Poor service
Disappointed overall. Yes, there was parking but it's $20 per day, didn't say that when I booked. We paid for breakfast and were told that kids go free under 12, but nobody said they have order from the two choices on the kids menu. Surly service at breakfast, the menu said toast and after we waited a bit we asked if was included to be told we should have said because we actually have to specifically say that we want it. Had to ask twice for milk for tea, eggs under done for over-medium just liquidy mess. The next day we remembered to ask for toast but had to ask again twice for milk with drinks, offered a variety to teas but no English breakfast and curtly told that was all they have. Asked for sausage, got bacon and the plates sat on the pass until he sausage was ready , by then the rest of the meal was cold. Left feeling like a scolded child.
Stayed 2 nights in Oct 2024

2/10 Terrible

SUPHARERG

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urine stench and unresponsive management
We stayed in the large, one-bedroom unit and everything seemed fine until we went into the bedroom. The strong smell of urine was overwhelming. Asked front desk for assistance and they told us to talk to the manager in the morning (we were only there for 1 night anyway). Said manager wasn't there when we were told she would be and never called us back. Do NOT recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Lesvy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and quiet environment located in a good neighborhood for the price we paid it was a great deal
Stayed 4 nights in Oct 2024

10/10 Excellent

Donna V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn - Great Bang for Your Buck!
The front Desk Staff Jessie was WONDERFUL! Checked me in very quickly and very caring. The hotel room exceeded my expectations, with brand new amenities, large spacious rooms, beautifully decorated hallways and new carpet. I was very pleased with my stay. I felt like I was in my own apartment. Also 10 minutes from SFO Airport !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very prompt and helpful
Stayed 1 night in Oct 2024

8/10 Good

Koyin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved the room with two beds but when I checked in only rooms with one bed were left. It was very upsetting. The parking costed me $20. It was outrageous as well.
Stayed 1 night in Oct 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Oct 2024

10/10 Excellent

Hilda

Very nice customer service very friendly
Stayed 3 nights in Aug 2024

6/10 Okay

Caitlin

Travelled with partner
Liked: Staff & service
Good for one night before catching an early flight.
Stayed 1 night in Oct 2024

6/10 Okay

fabrice

Disliked: Cleanliness
Non
Stayed 4 nights in Oct 2024

10/10 Excellent

Yadwinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place
Stayed 1 night in Oct 2024

10/10 Excellent

James

Business traveller
Quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice room & place to stay!
Stayed 2 nights in Sep 2024

8/10 Good

jean guy

Liked: Staff & service, property conditions & facilities
Room was very good
Stayed 6 nights in Sep 2024

10/10 Excellent

Lucien

Liked: Cleanliness
Stayed 3 nights in Sep 2024

4/10 Poor

Justin

The service sucks
Stayed 2 nights in Sep 2024

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend (: however, my own experiences were based on who are at the front desk. You treat others how you treat yourself.
Stayed 5 nights in Aug 2024