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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

Suite, Multiple Beds
Exterior
Bar (on property)
In-room safe, desk, laptop workspace, blackout curtains
Check-in/check-out kiosk

Reviews

7.8 out of 10

Good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Coyote Point Park
    3 min drive
  • Mills Health Center - Sutter Health
    3 min drive
  • San Mateo County Event Center
    5 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    9 min drive

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Communications, Accessible Tub)

Suite, 2 Queen Beds (Communications, Accessible Tub)

Suite, 2 Queen Beds (Communications, Accessible Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 47 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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includes taxes & fees
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About the area

San Mateo

Located in San Mateo (Central San Mateo), Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel is within a 10-minute drive of San Mateo County Event Center and San Francisco Bay. .This hotel is 8.5 mi (13.7 km) from Kaiser Permanente Redwood City Medical Center and 8.6 mi (13.8 km) from Fox Theatre.

What's nearby

  • Coyote Point Park - 3 min drive - 1.2 km
  • San Mateo County Event Center - 5 min drive - 6.3 km
  • Hillsdale Shopping Center - 6 min drive - 7.1 km
  • San Francisco Bay - 6 min drive - 8.2 km
  • Filoli - 16 min drive - 17.2 km

Getting around

  • Burlingame Station - 3 min drive
  • San Francisco Intl. Airport Station - 8 min drive
  • San Francisco Intl. Airport (SFO) - 9 min drive

Restaurants

  • ‪Jack in the Box - ‬2 min drive
  • ‪Rise Woodfire - ‬3 min drive
  • ‪Wursthall - ‬3 min drive
  • ‪Celia's Mexican & American Restaurant - ‬2 min drive
  • ‪Los Primos - ‬3 min drive

About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

Hotel with a 24-hour fitness center, in the vicinity of San Mateo County Event Center
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel offers 172 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy American cuisine at Bistro 330, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 10:30 AM.
Bistro 330 - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 20.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–10:30 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Self parking fee: USD 20.00 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1001 reviews" "
Rating 8 - Good. 268 out of 1001 reviews" "
Rating 6 - Okay. 153 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Great service,
Stayed 3 nights in Aug 2024

8/10 Good

Kaden

Liked: Staff & service
ok
Stayed 3 nights in Aug 2024

8/10 Good

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Pete

Great stay
Stayed 3 nights in Aug 2024

2/10 Terrible

Tabitha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities
As an "airport" hotel, it was a $50 cab ride from the airport. Most other airport hotels had a complementary shuttle service and the Holiday Inn did not. The room furnishings were dirty and dated. It was fairly noisy too, as right next door to the 101. Finally, the staff were pretty ineffective.
Stayed 2 nights in Aug 2024

8/10 Good

Lorna

Travelled with family
Stayed 4 nights in Aug 2024

10/10 Excellent

Jannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY ACCESS TO THE FREEWAY.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for a family. I would also choose this hotel for a business trip. It’s quiet and staff is polite and efficient.
Stayed 3 nights in Jul 2024

10/10 Excellent

Adolfo

Stayed 1 night in Jul 2024

6/10 Okay

Leah

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Quinn

Stayed 1 night in Aug 2024

10/10 Excellent

Sarrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John, Lahaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fabulous! Spacious! Bed was great and nice sized one piece king mattress and didn’t squeak Too much:) the tv was very lightweight and didn’t have the option to connect to my phone nor have many cable channels to view. None of the local channels worked and it didn’t seem to work until You hit channel 33. Strange and also didn’t match the channel guides the room had a fridge and microwave which was a Plus but no utensils or Dishware. The sofa was a sofa bed and folded out nicely but sank real deep with an adult male Weighing 180 Just sitting on one side so that was interesting. The room was clean overall but bad a lot of dust in certain places it seemed. The counter of where the Tv sat upon seemed as if it were a dresser forced into the wall Slot and had some Sharp wooden pieces sticking out to the right of it but not too noticeable if you’re on the bed. The shower was nice but the shampoo conditioner pumps were half full or Less as after 2 Nights there it was already emptying out but of course we didn’t do room Clean so our fault. The one thing about the shower that wasn’t good was the inner liner was too short and overlapped over the tub side and always flooded the floor after showering. Otherwise great stay great parking areas at $20/night and paid through an app. The bedroom Area of this one bedroom Suite has very horrible internet so I had to sit On the couch most of the time if I needed wifi to be steady. Otherwise great location to the freeway great staff!
Stayed 6 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay for parking
Had to pay for parking a suggestion was just have guests register there vehicles any other have towed away. Bummer most hotels don't.
Stayed 2 nights in Jul 2024

4/10 Poor

Milind, MALVERN

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Property was not clean and staff was rude and mannerless.
Stayed 4 nights in Jul 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Jul 2024

6/10 Okay

Sean

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Gladys

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin... Check-in: Front desk staff were chatting with each other so much I wasn't sure whether girl was addressing me or the guy next to her. Barely any eye contact with guest. Room: Bare bones. Trash liner was draped on side so I guess it's up to the guest to place it on trash can? Clock was unplugged. Printed channel guide did not match actual channels on TV. Worst of all, sink leaked...an old problem as evidenced by the makeshift contraption underneath with a sponge meant to absorb the leak (why not fix the damn leak?) Alerted front desk but sink still leaked when I got back. At this point I just put towels on floor to absorb the water. Service: Room was not serviced even though I removed the privacy tag before 1PM. Tried housekeeping and front desk on phone several times but no answer and not accepting voicemail (!). Had to go down to front desk...again. Checkout: Again, staff was more interested in chatting with other guests than addressing me. I asked for receipt to be emailed and was told it would be in my inbox "in 5 minutes". Two hours later, still waiting. I would advice prospective guests to keep looking elsewhere. This was an abysmal stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Abelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Miguel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We didn’t spend the night because we found a big spider coming down from the sealing and my wife didn’t feel comfortable staying so I informed that to the front counter and the guy there didn’t show any signs of urgency or concern about it he didn’t offer another room so we decided to check out and leave !
Stayed 1 night in Jul 2024