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InterContinental Mark Hopkins, an IHG Hotel

4.0 star property

Photo gallery for InterContinental Mark Hopkins, an IHG Hotel

Lobby sitting area
Point of interest
Exterior
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
999 California Street, San Francisco, CA, 94108
  • SF Masonic Auditorium
    ‪3 min walk‬
  • Grace Cathedral
    ‪3 min walk‬
  • Union Square
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪19 min drive‬

Room options

View all photos for Suite (Penthouse)

Minibar, in-room safe, desk, blackout curtains

Suite (Penthouse)

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

  • 70 sq m
  • Bay view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 74 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Dining Area, Sunroom Access)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • 79 sq m
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed (Cosy)

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed (Cosy)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Dining Area)

  • 73 sq m
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, City View

  • 139 sq m
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Mark Hopkins)

Minibar, in-room safe, desk, blackout curtains

Suite (Mark Hopkins)

  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sun Room Access)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Sun Room Access)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, blackout curtains

Classic Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Suite, 1 Bedroom, Business Lounge Access

Minibar, in-room safe, desk, blackout curtains

Club Suite, 1 Bedroom, Business Lounge Access

  • 121 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Classic Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (Golden Gate Bridge View)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

Minibar, in-room safe, desk, blackout curtains

Classic Room (Upgraded)

  • 34 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, City View

Minibar, in-room safe, desk, blackout curtains

Classic Room, 2 Double Beds, City View

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout curtains

Presidential Suite

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Minibar, in-room safe, desk, blackout curtains

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Stanford Court San Francisco

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1166)
The price is NZ$397
for 1 room
includes taxes & fees
18 Feb - 19 Feb
Stanford Court San Francisco

About the area

San Francisco

InterContinental Mark Hopkins, an IHG Hotel is centrally located in San Francisco, a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street. .This eco-certified hotel is 1.3 mi (2.1 km) from Ferry Building and 1.4 mi (2.3 km) from Pier 39.

What's nearby

  • Moscone Convention Center - 20 min walk
  • Lombard Street - 2 min drive
  • Ferry Building - 3 min drive
  • Pier 39 - 4 min drive
  • Alcatraz Island - 4 min drive

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 34 min drive

Restaurants

  • ‪The Masonic - ‬3 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬4 min walk
  • ‪Concierge Lounge - ‬5 min walk
  • ‪New Fortune Restaurant - ‬4 min walk

About this property

InterContinental Mark Hopkins, an IHG Hotel

Historic San Francisco hotel in Downtown San Francisco with a fitness center
InterContinental Mark Hopkins, an IHG Hotel offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Nob Hill Club, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 17 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 87.78 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 10-50 for adults and USD 10-40 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Bike parking
  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 17

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • In-room accessibility
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 44-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 37.63 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 87.78 per night (in/out privileges)
  • Early check-in fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

william, Sonora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A SF icon. Staff was fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Caitlin

Stayed 3 nights in Oct 2024

6/10 Okay

Junena

Travelled with partner
Liked: Cleanliness, staff & service
The property is dated. They offer no free bottled water in the rooms and that is clearly so that you will spend the $6 on a beverage already housed in the room. The staff was absolutely phenomenal. I couldn't ask for better service. No access to movies in the room was frustrating. This is a dog friendly hotel. When you walk into the hotel, it smells like animals. I held my breath when entering the front doors to the hotel. Overall i give this hotel a 5/10. I would not return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
A little underwhelming but great history
It was a nice stay except we had to call the service team twice as the ceiling was leaking in the hallway upon arrival. We also asked to have our car charged over night, which they failed to do, which was very disappointing.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 2 nights in Oct 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It’s historic
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quick stay.
Quick and easy. Very clean. Service fast and friendly!
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bldg but needs some updating
Stayed 1 night in Oct 2024

10/10 Excellent

Myra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Ginger

Stayed 2 nights in Sep 2024

8/10 Good

Thalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 2 nights in Oct 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location; Disappointed the Top Of The Mark was unavailable.
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Great location
Great location. Hotel is dated but kinda cosy. The roof top bar was unimpressive. Overall a good stay, for the price, and great location above all else.
Stayed 1 night in Oct 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the property, the area, the personnel, dining and bar service. The view from the top restaurant is spectacular
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Decor is a bit tired, including the decor at Top of the Rock, but still a great place to stay. Excellent guest services!!
Stayed 2 nights in Oct 2024

8/10 Good

Markus, Temecula

Business traveller, Travelled with partner
Liked: Staff & service
Still a great location but the former glory and esprit of the Mark Hopkins was ost!
Stayed 4 nights in Oct 2024

6/10 Okay

Christine

Stayed 2 nights in Sep 2024

6/10 Okay

Thelma

Travelled with family
Liked: Cleanliness
Parking is expensive!
They do not give you a choice to find your own parking and charge $75 for valet parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the Top of the Mark is an institution.
Stayed 2 nights in Jun 2024